Access Guide
Summary
- The store is located within The Parade Swindon.
- The details within this access guide relate to the store and not the shopping centre.
- The Parade link (new tab) - click here.
-
Services Available
View
- In this store these services are available; National/Health Lottery and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
- For more information onhttp://www.theparadeswindon.co.uk/parking/ please click here (opens new tab).
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is 75m from the store on Fleming Way (Stop C) with direct links to Taw Hill and Oakhurst. There are other bus stops in close proximity, details of services can be found using the Travelline planner.
- For more information on Travelline journey planner please click here (opens new tab).
-
By Train
View
- The nearest train station is Swindon.
- Swindon is 0.3 miles from the store. It has links to Westbury, London Paddington eastbound and westbound to Bristol, Cheltenham Spa and Cardiff on the Great Western Main Line.
- For more information on Great Western Railway (GWR) please click here (opens new tab).
- For more information on Swindon Station – National Rail please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- Please ask a Colleague on the shop floor or go to Customer Service Counter if you need assistance.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
-
On Street Blue Badge Parking
View
- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Sanford Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 240cm x 3600cm (7ft 10in x 118ft 1in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 4 Hours only.
- The Blue Badge bay is for multiple cars and is not divided into individual lengths. Sign says: "Disabled Badge holders only 4 hours no return within 24 hours".
-
On Street Standard Parking
View
- Standard on street parking is available.
- The standard on street parking is located on Sanford Street.
-
Public Car Park
View
- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Gordon Gardens.
- The name of the car park is Fleming Way Car Park.
- There is a/are Blue Badge parking bay(s) available within the car park.
- Additional Public Parking Information View
Approach
-
Approach
View
- The surface of the approach is block paving.
- The approach surface is uneven in places.
- The store is within The Parade Shopping Centre, which is a pedestrian shopping area. Once in the main shopping area access is generally level but there are gradients to some streets.
- There are bollards on the approach.
- The height of the bollard(s) is 90cm.
- The bollards have a visual identification band.
- The minimum width between the bollards is 135cm.
- Approaching the store straight on and from the left of the entrance is level. To the right of the store is an approach to the on street parking which is a long slope with an incline of between 4 and 5 degrees. It is this slope that has the bollards described.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- The ramp does not have resting areas.
- The ramp/slope does not bypass the step(s).
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO metro'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 115cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 150cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
- There is a slope with a very easy incline.
-
Ramp/Slope
View
- The ramp/slope is located immediately inside the entrance.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 87cm.
- There are some product bins at the edge of aisles which narrow the aisles slightly. The narrow aisle is due to a floor to ceiling pillar in the aisle.
- There is flooring in which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- Background music is played at all times, the volume can be adjusted if requested.
- Please ask at Customer Service to adjust the volume of the music.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located on the right side towards the front of the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The lighting levels at the checkout(s) are good.
- There is a/are self-service checkout(s) and staffed checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 92cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1 & 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are not trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 3.
- The hearing assistance system(s) was/were tested on 15/06/2021.
- The hearing assistance system(s) was/were working at the time of testing.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 50cm and 130cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
- There are different types of self service checkouts for cash and card, the details for the cash are similar to those of the card but the low and high measurements are 60cm and 130cm.
Counter (Customer Service / Tobacco)
- The counter is located immediately to the right inside the entrance.
- The counter is approximately 3m from the entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 100cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 15/06/2021.
- The hearing assistance system was working at the time of testing.
Exit
-
Exit
View
- This information is for the exit located after the checkouts to the right.
- The exit area/door is not clearly signed internally.
- This exit is signed with 'Goodbye'.
- There is step-free access at this exit.
- There is a canopy or recess which provides weather protection at this exit.
- The exit door(s) does/do contrast visually with its immediate surroundings.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 102cm.
- The door(s) open(s) by sliding.
- There are security pillars at the exit doors.
- The minimum width between the security pillars is 126cm.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.