Access Guide
Summary
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Services Available
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- In this store these services are available; National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
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Parking
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- The store does not have its own parking facilities.
- For more information onhttps://www.parking-here.com/book-a-parking/ please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Buses: 113,187,603,and C11.
- For more information on TFL Buses please click here (opens new tab).
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By Train
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- The nearest train station is Hampstead Heath Station.
- For more information on TFL Overground please click here (opens new tab).
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By Underground
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- The nearest underground station is Swiss Cottage, Hampstead, and Finchley Road.
- For more information on TFL Underground please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- You can get assistance from colleagues on the shop floor or from customer service.
- This store is not part of the Sunflower Lanyard Scheme.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is not a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Buckland Crescent.
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are not provided.
- Payment signs are not clearly presented.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Buckland Crescent.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Swiss Cottage.
- The name of the car park is Regency Service Station.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Approach
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- There is an approach beside the store on Northways Parade which is accessed by steps.
- There is step-free access on the approach.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is a level landing at the top of the ramp/slope.
- The ramp/slope does not bypass the step(s).
- The slight ramps is in Northways Parade.
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Step(s)
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- There is a/are step(s) on the approach.
- There is/are 9 unmarked step(s), with handrails on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a second lower handrail.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The depth of the steps are 30cm.
- The step(s) has/have tactile paving at the top and bottom.
- The steps are located on Northways Parade.
Entrance
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Entrance
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- This information is for the entrance located Northways Parade.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 164cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the paving.
- The minimum width between the security pillars is 165cm.
- The entrance is obstructed by basket stand and hand sanitizer dispenser as you enter the store.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- Some aisles are obstructed by product bins, baskets, and ceiling to floor pillars.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
- No facility for BGM.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located In front of you on entering the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 2.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 2.
- The hearing assistance system(s) was/were tested on 14/07/2021.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 120cm and 150cm.
- The chip & pin card machines are not accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.