You are on Summary. Skip to the next section.

Summary

• Tesco Tewkesbury Express link (new tab) - click here.

Collapse all Expand all

• Services Available View
  • The following Tesco services are available at this store; Tesco Mobile shop.
  • In this store these services are available; National/Health Lottery.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• Parking View
  • The store has shared/public parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 85 metres away on High Street.
    This stop has direct links to Cheltenham, Bishops Cleeve, Gloucester and Tewkesbury.
  • For more information on Stagecoach buses please click here (opens new tab).
• By Train View
  • The nearest train station is Ashchurch for Tewkesbury.
  • Ashchurch for Tewkesbury station is located 2.2 miles from the store.
    This station has direct links to Nottingham, Cardiff, Worcester Foregate, Bristol Temple Meads and Birmingham.
  • For more information on Ashchurch for Tewkesbury station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For help and assistance please go to the checkouts or approach a colleague around the store.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large) and standard (shallow).
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The designated place of safety is the staff office located to the rear of the building.
  The staff office is located up a flight of stairs.
  Please approach a colleague to use the place of safety.
• The defibrillator is located at the customer services desk.

You are on Parking. Skip to the next section.

Parking

• The store does not have its own parking facilities.
• The store shares the shopping area's parking facilities.
• The car park is located off Oldbury Street.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

Collapse all Expand all

• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm.
  • The Blue Badge parking bays do not have a marked zone around them.
• Paying View
  • Parking charges apply.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays.
  • There is not a payment machine at a convenient height for wheelchair users.
  • Parking is free (unlimited time) for Blue Badge holders only.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is block paving and flagstone/paving slabs.
  • There is a dropped kerb between the car park and the entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • There are Tesco trolleys located in the car park next to the Blue Badge bays.

You are on Approach (from car park). Skip to the next section.

Approach (from car park)

Collapse all Expand all

• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There are bollards on the approach.
  • The height of the bollard(s) is 88cm.
  • The bollards contrast(s) visually with the paving.
  • The minimum width between the bollards is 170cm.
  • There is a dropped kerb leading from the carpark to entrance.
    There is a further set of bollards located at the dropped kerb, with a height of 66cm.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.
  • There is not a level landing at the top of the ramp/slope.

You are on Approach (steep access from High Street). Skip to the next section.

Approach (steep access from High Street)

Collapse all Expand all

• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There are obstructions on the approach.
  • The distance from the High Street to the store is approximately 85 metres.
    There are benches, bins and lamp posts located on the approach to the store.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient.
  • There is not a level landing at the top of the ramp/slope.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the left of the entrance .
• The ATM(s) is/are 2m from the entrance.
• The controls/screen heights vary between 95cm and 120cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

Collapse all Expand all

• Entrance View
  • This information is for the entrance located off Bishops Walk.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Entrance This Way'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 188cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.
• Comments View
  • Baskets are located to the right as you enter the store.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access and Circulation View
  • There is step-free access throughout the majority of the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 120cm.
  • Some aisles are obstructed by product bins.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is played at all times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is not consistent throughout the store.
  • Dementia friendly signage is provided.

You are on Ramp(s) / Slope(s) and Step(s). Skip to the next section.

Ramp(s) / Slope(s) and Step(s)

• There is a ramp/slope located to the left as you enter the store.
• The ramp/slope is used to access non perishable household items, toiletries, pet food, newspapers, phones and computer games.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the right going down the ramp.
• The lighting levels at the ramp/slope are moderate to good.
• The ramp/slope does bypass the step(s).
• There are 2 ramps to the left of the store.
  The ramp furthest from the door has handrails on both sides and bypasses the steps.
• There is a/are step(s) located to the far left of the store.
• The step(s) is/are used to access toiletries and non perishable household items.
• There is/are 2 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 17cm.
• The depth of the step(s) is/are between the recommended 30cm and 45cm.

Collapse all Expand all

• Step(s) View
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • The lighting levels at the step(s) are moderate to good.

You are on Counter (Customer Services). Skip to the next section.

Counter (Customer Services)

• The counter is located straight ahead as you enter the store.
• The counter is approximately 10m from the entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is not clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are moderate to good.
• The height of the counter is 92cm.
• There is not sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 28/06/2021.
• The hearing assistance system was working at the time of testing.

You are on Checkouts. Skip to the next section.

Checkouts

Collapse all Expand all

• Checkout Area View
  • The checkout(s) is/are located to the left of the exit.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are not clearly signed.
  • The lighting levels at the checkout(s) are moderate to good.
  • There is a/are self-service checkout(s) and staffed checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 92cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; the checkout furthest to the right.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); the checkout furthest to the right.
  • The hearing assistance system(s) was/were tested on 28/06/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 98cm and 140cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • There are baskets located at the self-service checkouts.
    The self-service checkouts are cash only.
• Comments View
  • There are also staffed checkouts located at customer services.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Exit. Skip to the next section.

Exit

Collapse all Expand all

• Exit View
  • This information is for the exit located to the left of the checkouts.
  • The exit area/door is clearly signed internally.
  • This exit is signed with 'Goodbye'.
  • There is step-free access at this exit.
  • There is not a canopy or recess which provides weather protection at this exit.
  • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 115cm.
  • There are security pillars at the exit doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 150cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 120cm.