Access Guide
Express with Petrol Station Summary
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Services Available
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- Other services available include; a petrol station and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
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Facilities Available
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- The following facilities are available at this store; vended coffee.
Getting Here
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Parking
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- The store has its own parking facilities.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Upper tooting Park (stop J) is located on Balham High Road.
This stop is served by the 155, 249 and 355 buses. - For more information on Transport for London bus services please click here (opens new tab).
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By Train
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- The nearest train station is Balham.
- Balham station is located 0.4 miles away (approximately a 7 minute walk) from the store.
- For more information on Balham train station please click here (opens new tab).
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By Underground
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- The nearest underground station is Tooting Bec.
- Tooting Bec underground station is located 0.3 miles away (approximately a 5 minute walk) from the store.
- For more information on Tooting Bec underground station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please go to the checkouts or approach a colleague around the store.
- This store is not part of the Sunflower Lanyard Scheme.
- There is not a colleague trained in British Sign Language.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Parking
- The store does have its own parking facilities.
- The car park is located off Balham High Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
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Parking
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- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is not a/are not Blue Badge parking bay(s) available.
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Paying
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- Parking is free for up to 30 minutes.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- Pedestrian walkways are not available in the car park.
- The surface on the approach to the entrance(s) is tarmac.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are not able to provide assistance at the pumps.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height of the pump controls/screen is 137cm.
- The height of the fuel pump nozzle slot is 151cm.
- There are not lowered pay at pump screens available.
ATM(s)
- The ATM(s) is/are located to the left of the store entrance.
- The ATM(s) is/are 8m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 100cm.
- The bollards contrast visually with the paving.
- The minimum width between the bollards is 105cm.
- The controls/screen heights vary between 86cm and 132cm.
- There is not a lowered ATM available.
- There is an audio jack for headphones.
Entrance
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Entrance
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- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 163cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 146cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 123cm.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 144cm.
- Some aisles are obstructed by product displays.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
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Signage
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- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located to the right as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 95cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The type of system is a portable loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance system(s) was/were tested on 22/03/2023.
- The hearing assistance system(s) was/were working at the time of testing.
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Self-Service Checkout(s)
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- The controls/screen heights for the self-service checkout(s) vary between 92cm and 132cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.