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Tesco Twickenham Extra Petrol Station

Mogden Lane, Isleworth, TW7 7JY

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Access Guide

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Petrol Station Summary

  • Services Available View
    • The following services are available at this petrol station; Air & Water unit, Pay at Pump and Costa Coffee Express.

Getting Here

COVID-19 Information

  • The information in this section was taken in March 2021.
  • There is a colleague available at the entrance.
  • There is not hand sanitiser available at the entrance.
  • Hand sanitisers are not available inside the venue.
  • There is a limited number of customers allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There is signage throughout to remind people of social distancing.
  • There are protective clear screens located at checkouts/counters.
  • Toilets are not available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 124cm to 132cm.
    • The height of the fuel pump nozzle slot is 135cm.
    • There are not lowered pay at pump screens available.
    • The tyre pressure machine control heights vary between 100cm and 140cm.
    • The screen wash machine control heights vary between 100cm and 140cm.
      Payment at the tyre pressure pump and the screen wash is card only.

Entrance (Left)

  • Entrance View
    • This information is for the entrance located on the left hand side of the petrol station building.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 84cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a slope with a very easy incline.

Entrance (Right)

  • Entrance View
    • This information is for the entrance located on the right hand side of the petrol station building.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 81cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a slope with a very easy incline.

Shop

  • Access and Circulation View
    • There is step-free access throughout.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 78cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There are mats in aisles that might be perceived as holes.
    • The lighting levels are good.
    • A seat can be made available if required.
  • Checkout Area View
    • The checkout(s) is/are located in the centre of the shop.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are not clearly signed.
    • The lighting levels at the checkout(s) are good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
    • The standard checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 104cm.
    • There is not a lowered section at the staffed checkout(s).
    • The chip & pin card machines are accessible from the standard checkout(s).
    • There is a hearing assistance system at the staffed checkout(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Colleagues are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 03/03/2021.
    • The hearing assistance system was working at the time of testing.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.