Access Guide
Summary
-
Services Available
View
- The following Tesco services are available at this store; Tesco Mobile shop.
- In this store these services are available; Photobooths, Costa Coffee Express, Krispy Kreme and National/Health Lottery.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- There are bus stops directly outside the store with services to and from multiple destinations.
- For more information on TFL buses please click here (opens new tab).
-
By Train
View
- The nearest train station is Denham.
- Denham Station with direct links to London Marylebone and High Wycombe is approximately 2.8 miles from the store.
- For more information on Denham Station facilities and train times please click here (opens new tab).
- For more information on travelling by train please click here (opens new tab).
-
By Underground
View
- The nearest underground station is Uxbridge.
- Uxbridge Underground station is approximately 0.2 miles (5-6 minute walk) away from the store. The station is on the Metropolitan and Piccadilly lines with trains towards Aldgate, Baker Street, Wembley Park and Cockfosters.
- For more information on TFL underground please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance, please contact the Customer Services desk or a colleague on the shop floor.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- There is a/are wheelchair(s) available to borrow.
- To obtain mobility aids please contact any colleague on the shopfloor.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (large).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
-
On Street Blue Badge Parking
View
- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on the High Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 200cm x 650cm (6ft 7in x 21ft 4in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 3 hours only.
-
On Street Standard Parking
View
- Standard on street parking is available.
- The standard on street parking is located on the High Street.
- Local on-street parking is payable by calling RingGo, using their app or ‘pay at machine’.
-
Public Car Park
View
- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Harefield Road.
- The name of the car park is the Cedars Car Park.
- There is a/are Blue Badge parking bay(s) available within the car park.
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Approach
-
Approach
View
- The surface of the approach is block paving.
-
Ramp/Slope
View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
ATM(s)
- The ATM(s) is/are located to the left of the entrance.
- The ATM(s) is/are 5m from the entrance.
- The controls/screen heights vary between 90cm and 120cm.
- There is not a lowered ATM available.
- There is an audio option for customers with a visual impairment.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Tesco Metro'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 175cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 117cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are available in this store.
- There is bench seating and single seats with armrests.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Counter (Customer Services)
- The counter is located to the left as you enter.
- The counter is approximately 11m from the entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- The counter is clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 100cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 10/05/2021.
- The hearing assistance system was not working at the time of testing.
Tesco Mobile
-
Tesco Mobile Area
View
- Tesco Mobile is located to the left as you enter.
- Tesco Mobile is approximately 12m from the entrance.
- Tesco Mobile is clearly visible from the entrance.
- There is step-free access to Tesco Mobile.
- There is a clear unobstructed route to Tesco Mobile.
- Tesco Mobile is clearly signed.
- Resting/seating areas are available in this area.
- There is bench seating and single seats without armrests.
- Lighting levels are good.
-
Counter
View
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- The height of the counter is 100cm.
- There is not sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located to the right as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are good.
- There is a/are staffed checkout(s) and self-service checkout(s).
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is/are placed in front of a plain background.
- The height of the staffed checkout(s) is/are 92cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; 1.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); 1.
- The hearing assistance system(s) was/were tested on 10/05/2021.
- The hearing assistance system(s) was/were working at the time of testing.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 88cm and 132cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.