Access Guide
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Costa Coffee Express, Car Vac unit, Air & Water unit and Pay at Pump.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
- The car park is located to the left of the store entrance, off Sewardstone.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- The nearest bus stop is located on Sewardstone to the right of the store entrance.
- For more information on time tables please click here (opens new tab).
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By Train
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- The nearest train station is Waltham Cross.
- Waltham Cross Station is approximately 1.8 miles away from the store. This station is served by Stansted Express and Greater Anglia.
- For more information on accessibility at Waltham Cross Station please click here (opens new tab).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- To get help, sound your horn (or turn on your hazard warning lights) and make sure your Blue Badge is clearly visible through the front windscreen.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 125cm to 137cm.
- The height of the fuel pump nozzle slot is 133cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 97cm.
- The disposable glove dispenser(s) is/are at a height of 97cm.
- The tyre pressure machine control heights vary between 100cm and 130cm.
- The height of the tyre pressure pump slot is 100cm.
- The height of the water pump slot is 100cm.
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Out of Hours Payment Counter
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- There is ramped/sloped access to the counter.
- The counter is not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- The height of the counter is 110cm.
- There is not a lowered section of the counter.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the counter.
- The out of hours payment counter is only used when customers cannot enter the store for any reason.
Entrance
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Entrance
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- This information is for the entrance located at the front of the petrol station.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 89cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There are bollards at the entrance doors.
- The height of the bollard(s) is 96cm.
- The bollards do not contrast visually with the paving but have an identification band.
- The minimum width between the bollards is 175cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 90cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are not 150cm+.
- The minimum aisle width is 120cm.
- The lighting levels are moderate to good.
- A seat cannot be made available if required.
- Background music is played at all times.
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Checkout Area
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- The checkout(s) is/are located to the left as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the standard checkout(s).
- The standard checkout(s) is/are placed in front of a plain background.
- The height of the staffed checkout(s) is/are 100cm.
- The chip & pin card machines are accessible from the standard checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 08/03/2021.
- The hearing assistance system was working at the time of testing.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
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Comments
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- There is an accessible toilet within the main store.
Standard Toilet(s)
- Standard toilet facilities are not available.
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Comments
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- Standard toilets are located within the main store.