Access Guide

Search Access Guide

Overview

About View
- View information on what is at this store.
Parking and Public Transport View
- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Upper Warlingham .
- This station does not have step-free access.
- The nearest step-free train station is Purley Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
Getting In and Around View
- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include moveable physical obstructions.
- There are no toilet facilities.
Checkouts View
- Staffed checkouts available include: payment counters.
- Self-service checkouts available include touchscreens for: basket shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
Getting Help and Assistance View
- Seating is not available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.

Blue Badge bay parking

Public Parking View
- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located outside the store, on The Green.
- The Blue Badge bays are clearly marked and signposted.

Exterior ramp

Entrance

Interior slope and security barriers

This entrance is located at the front of the store, on The Green.
The approach to the entrance has bollards.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free access via ramp at the entrance.
The ramp has a slight gradient.
The ramp is over 150cm wide.
There is a handrail on the left going up.
There is a single automatic door.
The door opens by sliding.
The width of the opening is 119cm.
There is a small lip on the threshold of the opening.
The door has a low colour contrast.
There are security barriers at the entrance.
There is step-free access via a very easy slope as you enter.

Main aisle

Product aisle

There is step-free level access throughout all areas.
The majority of main aisle widths are between 150cm - 180cm.
The majority of product aisle widths are between 120cm - 150cm.
Some aisles did have obstructions at the time of the survey, these included: product bins, pillars and additional stock.
Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
Some flooring is shiny.
There may be background noise.
There is product and overhead signage.
Signage is clearly visible with high contrasting colours.
The colour, design and typeface of signage is consistent throughout.
Lighting levels were even at the time of the survey, with unshaded light sources.

The staffed checkout area is located to the right of the entrance, at the far end of the store.
The store has a payment counter.
There is step-free level access to the staffed checkout area.

Self-service checkouts

The self-service checkout area is located at front of the store, on the right as you enter.
There is step-free level access to the self-service checkout area.
The store has self-service touchscreens for basket shops.
Lowered self-service touchscreens are not available.