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Tesco Wembley High Street Express

492-500 High Road, Wembley, London, HA9 7BN

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Access Guide

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Summary

Getting Here

  • Parking View
    • The store does not have its own parking facilities.
  • By Bus View
    • There is a bus stop within 150 metres of the store entrance.
    • 83 - Golders Green/Alperton 92 - Neasden/Hanwell 182 - Brent Cross/Harrow Weald 483 - Harrow/Dormers Wells.
  • By Train View
    • The nearest train station is Wembley Central.
    • Wembley Central is less than 0.1 miles from the store.
  • By Underground View
    • The nearest underground station is Wembley Central.
    • Wembley Central is on the Bakerloo line and also the London Overground.

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on London Road.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 220cm x 460cm (7ft 3in x 15ft 1in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for unlimited only.
    • Parking on London Road is less than 0.1 miles from the store.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on London Road.
    • Parking on London Road is less than 0.1 miles from the store.

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • Ask the security guard at the entrance or a member of staff within the shop.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The defibrillator is located on the wall to the right of the staffed checkout.

Approach

  • Approach View
    • The surface of the approach is tiled.
    • There is step-free access on the approach.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the opening is 160cm.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 100cm.
    • There are product bins placed around the store, especially at the checkout area.
    • The lighting levels are good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • A chair can be provided on request.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located on the right hand side as you enter the store.
    • There is step-free access to the checkout(s).
    • There is not a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are self-service checkout(s) and staffed checkout(s).
    • There is a queue system for the staffed checkouts. There is no queueing area for the self service checkouts.
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; The far left staffed checkout.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is not/are not signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); The far left staffed checkout.
    • The hearing assistance system(s) was/were tested on 22/06/2021.
    • The microphone was on but no sound was picked up.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 110cm and 160cm.
    • The chip & pin card machines are not accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.

ATM(s)

  • The ATM(s) is/are located on the far right of the store facade.
  • The ATM(s) is/are 2m from the main entrance.
  • The controls/screen heights vary between 90cm and 125cm.
  • There is not a lowered ATM available.