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Tesco Wembley Tube Station Express

East Lane, Wembley, London, HA0 3NJ

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Access Guide

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Summary

Getting Here

  • Parking View
    • The store has its own parking facilities.
  • By Bus View
    • There is a bus stop within 150 metres of the store entrance.
    • 245 - Golders Green/Alperton 483 - Dormers Wells/Harrow.
  • By Train View
    • The nearest train station is North Wembley.
    • North Wembley railway station is less than 0.1 miles from the store.
  • By Underground View
    • The nearest underground station is North Wembley.
    • North Wembley tube station is less than 0.1 miles from the store. North Wembley is on the Bakerloo line and also the London Overground.

Parking

  • The store does have its own parking facilities.
  • The car park is located off East Lane.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Parking View
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • Parking is free for 30 minutes.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 460cm.
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
  • Paying View
    • Parking is free for up to 30 minutes.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the store.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • Pedestrian walkways are not available in the car park.
    • The surface on the approach to the entrance(s) is tarmac.

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • Go to the staffed checkouts on the far right of the store.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (large) with baby seat.
  • There is a water bowl available for assistance dogs.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • A chair can be requested from staff at the checkouts or around the store.

Approach

  • Approach View
    • The surface of the approach is concrete.
    • There is a/are fixed bollard(s) on the approach.
    • The minimum width between the bollards/wall is 113cm.
    • The height of the bollard(s) is 100cm.
    • The bollards contrast visually with the tarmac.
    • There are two bollards on the approach to the store entrance.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The minimum aisle width is 120cm.
    • Some aisles have obstacles such as product bins. These are more common at the checkout area.
    • A seat can be made available if required.
    • Background music is played at all times.
    • A seat can be requested from a member of staff.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is provided.

Checkouts

  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are checkout(s) and self service checkout(s).
  • Checkout(s) View
    • The height of the checkout(s) is/are 90cm.
    • There is a hearing assistance system at the checkout(s).
    • The following checkouts have a hearing assistance system; The two left staffed checkouts.
    • The type of system is a fixed loop.
    • The hearing assistance system is available only on request.
    • The hearing assistance system is signed.
    • Colleagues are trained to use the hearing assistance system.
    • The hearing assistance system was tested but not working at the time of the survey.
    • The hearing assistance system was tested on 22nd June 2021.
    • The hearing assistance systems that were tested were both of the checkouts with the hearing loop.
  • Self Service Checkout(s) and Scan as you Shop View
    • The controls/screen heights vary between 90cm and 130cm.
    • Colleagues can provide assistance with using the self service checkout(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.

ATM(s)

  • The ATM(s) is/are located The ATM is located to the left of the store entrance.
  • The ATM(s) is/are 1.5m from the main entrance.
  • The controls/screen heights vary between 110cm and 140cm.
  • There is not a lowered ATM available.