Access Guide
Summary
-
Services Available
View
- In this store these services are available; Costa Coffee Express, National/Health Lottery and Krispy Kreme.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Getting Here
-
Parking
View
- The store does not have its own parking facilities.
-
By Bus
View
- There is a bus stop within 150 metres of the store entrance.
- Dennington Park Road bus stop is 144 feet away from the store.
This stop is serviced by the following buses:
139 - Waterloo/Golders Green, 328 - Chelsea/Golders Green, C11 - Archway/Brent Cross.
-
By Train
View
- The nearest train station is West Hampstead Thameslink.
- West Hampstead is on the London Thameslink line.
The station is located 310 feet away from the store and has direct links to Croydon, Luton and London St Pancras. - For more information on West Hampstead Thameslink station please click here (opens new tab).
-
By Underground
View
- The nearest underground station is West Hampstead.
- West Hampstead underground station is located 0.1 miles away from the store and has direct links to Richmond, Clapham Junction, Watford Junction and London Euston.
- For more information on West Hampstead underground station please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- For help and assistance please go to the checkouts or approach a colleague around the store.
- This store is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is a seat/chair available within the store.
- There is a defibrillator in store.
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
-
On Street Blue Badge Parking
View
- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Sandwell Crescent.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- There is one disabled space available.
-
On Street Standard Parking
View
- Standard on street parking is available.
- The standard on street parking is located on Sandwell Crescent.
- Payment for parking is by calling 020 3003 2532 and quoting reference 13239.
-
Public Car Park
View
- There is not a car park for public use within approximately 200m (219yd).
-
Drop-off Point(s)
View
- There is not a/are not clearly marked drop-off point(s).
Approach
-
Approach
View
- The surface of the approach is tarmac.
- The approach surface is uneven in places.
- There are bollards on the approach.
- The height of the bollard(s) is 120cm.
- The bollards contrast(s) visually with the tarmac.
- The minimum width between the bollards is 125cm.
- There is step-free access on the approach.
ATM(s)
- The ATM(s) is/are located to the left of the entrance.
- The ATM(s) is/are 8m from the entrance.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 120cm.
- The bollards contrast visually with the tarmac.
- The minimum width between the bollards is 125cm.
- The controls/screen heights vary between 67cm and 120cm.
- There is not a lowered ATM available.
Entrance
-
Entrance
View
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 170cm.
- There are security pillars at the entrance doors.
- The security pillars do contrast visually with the flooring.
- The minimum width between the security pillars is 170cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 120cm.
Getting Around
-
Access and Circulation
View
- There is step-free access throughout the store.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 64cm.
- Some aisles are obstructed by pillars and product bins.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- Resting/seating areas are not available in this store.
- A seat can be made available if required.
- A seat can be requested from a member of staff.
-
Signage
View
- Overhead aisle signage is provided.
- The colour, design and typeface of signs is consistent throughout the store.
- Dementia friendly signage is not provided.
Checkouts
-
Checkout Area
View
- The checkout(s) is/are located on the far left of the store.
- There is step-free access to the checkout(s).
- There is not a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are self-service checkout(s) and staffed checkout(s).
- There are 4 staffed checkouts and 3 self-service tills.
-
Staffed Checkout(s)
View
- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; the first and second checkouts from the left.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); the first and second checkouts from the left.
- The hearing assistance system(s) was/were tested on 01/07/2021.
- The hearing assistance system(s) was/were working at the time of testing.
-
Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkout(s) vary between 85cm and 130cm.
- The chip & pin card machines are accessible from the self-service checkout(s).
- Colleagues can provide assistance with using the self-service checkout(s).
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.