You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • In this store these services are available; National/Health Lottery and Costa Coffee Express.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
  • There is also free parking in the Station Road Car Park at the end of Park Way which runs alongside the store.
  • For more information onhttps://en.parkopedia.co.uk/parking/carpark/station_road/bh22/west_moors/?arriving=202109201030&leaving=202109201230 please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 110 metres away on Station Road with direct links to Poole, West Moors and Kingston Maurward.
  • For more information on Buses in Bournemouth and the surrounding areas please click here (opens new tab).
• By Train View
  • The nearest train station is Branksome.
  • Branksome Station is 8.1 miles away from the store with direct links to London Waterloo and Poole.
  • For more information on Southwestern Railways please click here (opens new tab).
  • For more information on National Rail Enquiries please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• For assistance, please ask the staff on the tills directly ahead from the entrance or on the shop floor.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large).
• There is a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a Tesco Collect+ service in the store.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

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• Comments View
  • Photograph 1 shows the seat available if needed/ on request.
  • Photograph 2 shows the defibrillator in the store.
  • Photographs 3 and 4 show the baskets and trolleys available in the store.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located Park Way.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • Photograph 1 shows the parking spaces.
• Blue Badge Parking View
  • There is not a/are not Blue Badge parking bay(s) available.
• Paying View
  • Parking is free (unlimited time).
  • Payment signs are not provided.
  • There is no signage in the car park indicating restrictions on length of stay.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • Pedestrian walkways are not available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
  • Photograph 2 shows the signage to the car park from the shop. There is a slight slope from the car park onto the pavement. The pavement from the car park around the side of the shop has a minimum width of 115cm (due to the trolley stand) near the entrance (Photographs 3 & 4).
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • As the car park is small there are other options:
  • Park Way - Station Road Car Park (Photographs 5 & 6)
  • The car park is free and is at the end of Park Way road by the store. For more information follow the link in the 'Getting Here' section.
  • There are spaces on Station Road which have a maximum stay of 30mins with no return within an hour (Monday to Saturday 9am-6pm). They are within 50m of the store (Photograph 7).

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • There is step-free access on the approach.
  • There is level access from either side (car park and from Station Road) with the pavement narrowed to 115cm due to a trolley stand on the approach from the car park (Photographs 1 & 2). There are dropped kerbs onto the pavement from the road.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located to the right of the entrance when faced from outside. It is on the Station Road side of the store.
• The ATM(s) is/are 12m from the main entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 90cm.
• The bollards contrast visually with the tarmac.
• The minimum width between the bollards is 90cm.
• There is not a lowered ATM available.
• The height range of the lowered ATM controls/screen is 88cm to 116cm.
• The bollard is 90cm away from the wall with the ATM, with a bin on one side which means the gap from the left is around 115cm. There are no obstructions to the right of the bollard.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located on Park Way on the side of the store.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Tesco Express'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 138cm.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 137cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 117cm.
  • The hand sanitiser is directly on the left as you enter (Photograph 5).
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are not 150cm+.
  • The minimum aisle width is 111cm.
  • Some aisles are narrowed due to product bins.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is only played at certain times.
  • Music is played only at Christmas.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.
  • Signage is over the refrigerated sections, fresh produce and general aisles (Photograph 5).

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located directly ahead from the entrance to the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
  • There are 2 staffed and 2 self-service checkouts.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 91cm.
  • There is a lowered section at the staffed checkout(s).
  • The height of the lowered section at the staffed checkout(s) is 70cm.
  • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 1 and 2 (both of staffed checkouts).
  • The hearing assistance system(s) was/were tested on 20/09/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • The hearing loop was working on till 1 but no sound pick up on till 2 (closest to the door). The signage is shown in Photograph 3.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 140cm and 160cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • They are shown in Photograph 4.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.