Access Guide
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Air & Water unit and Pay at Pump.
- The right hand pumps 1 and 7 are Pay at Pump only.
Getting Here
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Parking
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- The store has its own parking facilities.
- Additional parking is not available at the petrol station.
- The store is located north of Wick town centre on the A99 North Road. The car park is located in front of the store and is accessed from the A99 North Road.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- There is a bus stop within the store grounds served by Stagecoach bus routes 75, 77, 77A, 77C, 82, 175, 281 and 283. Bus routes 276 and X99 also stop opposite the store on the A99 North Road.
- For more information on Stagecoach bus services please click here (opens new tab).
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By Train
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- The nearest train station is Wick.
- Wick train station is located in the centre of town on Station Road. Wick is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office. There is an accessible booking office counter and a ramp available for boarding trains.
- For more information on services and facilities at Wick station please click here (opens new tab).
- For more information on local and national train services to and from Wick station please click here (opens new tab).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- Please signal the attendants by sounding your horn or flashing your lights and putting on hazard lights. Please display your Blue Badge in the windscreen. Alternatively the petrol station uses the remote call MyHailo assistive system to hail for help when at the pump, using the MyHailo key fob.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height of the pump controls/screen is 118cm.
- The height of the fuel pump nozzle slot is 130cm.
- The right hand land pumps nearest the main store, pumps 1 and 7, are pay at pump only.
- The paper towel dispenser(s) is/are at a height of 90cm.
- The disposable glove dispenser(s) is/are at a height of 95cm.
- The tyre pressure machine control heights vary between 135cm and 150cm.
- The height of the tyre pressure pump slot is 110cm.
- The height of the water pump slot is 110cm.
Entrance (Shop Entrance)
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Entrance
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- This information is for the entrance located to the front right of the store.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 91cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
Shop
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Access and Circulation
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- There is step-free access throughout.
- The majority of aisle widths are 150cm+.
- The minimum aisle width is 150cm.
- There are tape barriers in the centre of the shop to form queues.
- The lighting levels are moderate to good.
- A seat can be made available if required.
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Checkout Area
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- The checkout(s) is/are located to the left as you enter.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are not clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 100cm.
- There is not a lowered section at the staffed checkout(s).
- The chip & pin card machines are accessible from the staffed checkout(s).
- There is a hearing assistance system at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; left and right checkouts (81 and 82).
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Colleagues are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 20/07/2021.
- The hearing assistance system on both checkouts was working.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.