You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • The following Tesco services are available at this store; Scan as you Shop, Tesco Grocery Click+Collect services, a café, Tesco Mobile shop, F&F Clothing and a petrol station.
  • In this store these services are available; electric vehicle charging points, Costa Coffee Express, Timpson's, National/Health Lottery, Rug Doctor (Carpet Cleaning), Coin Exchange, Photobooths and Hand Car Wash.
  • For detailed information on the petrol station please click here (new tab).
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
• Facilities Available View
  • The following facilities are available at this store; ambulant toilet cubicles, standard toilets and baby changing facilities.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
• By Bus View
  • There is not a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is 240m away on Cross Street. It provides direct services to Hindley, Bolton and Ashton-in-Makerfield.
  • For more information on fare and timetable enquiries please click here (opens new tab).
• By Train View
  • The nearest train station is Hindley.
  • The nearest train station is 1 mile away and provides direct services to Southport, Stalybridge, Kirkby and Rochdale.
  • For more information on station details please click here (opens new tab).
  • For more information on fare and timetable information please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• Customers requiring assistance should go to the Customer Service Desk.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is a colleague trained in British Sign Language.
• There is a/are mobility/electric scooter(s) with large basket(s) attached available to borrow.
• To obtain mobility aids please contact Customer Service desk.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat, wheelchair attachable, adapted with padded seat and adapted with padded seat/headrest.
• There is a water bowl available for assistance dogs.
• There is a Tesco Grocery Click+Collect service in the store.
• Customers can obtain online Tesco Grocery Click+Collect items from the car park collection station.
• There is not a portable hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located Cross Street.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 20 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 450cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
• Paying View
  • Parking is free (unlimited time).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac and block paving.
  • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • The pedestrian crossing has tactile paving on both sides.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Electric Vehicle Charging Points. Skip to the next section.

Electric Vehicle Charging Points

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is Podpoint.
• Fast charging is available.
• The electric vehicle charging point(s) is/are located to the left of the store building.
• Colleagues are able to provide assistance with the electric vehicle charging points.
• Customers requiring assistance should go to the Customer Service desk or should telephone the store.
• There is/are 4 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked.
• The dimensions of the electric vehicle charging bay(s) surveyed are 237cm x 464cm.
• The charging point(s) is/are located to the front as you approach the bay(s).
• The height range of the electric vehicle charging point controls/screen is 91cm to 183cm.
• The height range of the electric vehicle charging point nozzle slot is 100cm to 108cm.
• An app is required to use the charging point(s).
• It is free to charge a vehicle at these charging point and there is no limit on time.
• For more information and a guide to electric vehicle charging please click here.
• There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

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• Comments View
  • The electric charging points are free for all users.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac and block paving.
  • There are bollards on the approach.
  • The height of the bollard(s) is 85cm.
  • The bollards have a visual identification band.
  • The minimum width between the bollards is 230cm.
  • There is a slope with a very easy incline.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located To the left of the store entrance .
• The ATM(s) is/are 36m from the Store entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 88cm.
• The bollards have a visual identification band.
• The controls/screen heights vary between 85cm and 123cm.
• There is not a lowered ATM available.
• The left ATM has an audio transaction guide. To access this users need either earphones or headphones with a 3.5mm Jack.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located To the left of the store frontage.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hello'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There are no doors at this entrance.
  • The width of the door opening is 300cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There are identical sets of doors at either side of the entrance foyer.
  • There are security pillars at the entrance doors.
  • The minimum width between the security pillars is 185cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 120cm and 124cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 90cm.
  • Pillars and product bins restrict access in some aisles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • Resting/seating areas are available in this store.
  • Resting/seating areas are located In the café on the first floor.
  • There is a mixture of seating with and without armrests.
  • Background music is played at all times, the volume can be adjusted if requested.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is provided.

You are on F&F Clothing. Skip to the next section.

F&F Clothing

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• F&F Clothing View
  • F&F Clothing is located On the first floor at the top of the travelator. Or immediately. As you exit the lift.
  • F&F Clothing is approximately 0m from the 1st floor lift entrance.
  • F&F Clothing is clearly visible from the lift.
  • There is step-free access to F&F Clothing, via lift.
  • There is a clear unobstructed route to F&F Clothing.
  • F&F Clothing is clearly signed.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 107cm.
  • There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are good.
  • Resting/seating areas are available in this area.
  • There is bench seating only.
  • Background music is played at all times, the volume can be adjusted if requested.
• Comments View
  • Fitting rooms are closed due to Covid and could not be accessed.

You are on Tesco Mobile. Skip to the next section.

Tesco Mobile

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• Tesco Mobile Area View
  • Tesco Mobile is located On the 1st floor next to F&F Clothing.
  • Tesco Mobile is approximately 13m from the First floor lift entrance.
  • Clear signage for Tesco Mobile is visible from the entrance.
  • There is step-free access to Tesco Mobile, via lift.
  • There is a clear unobstructed route to Tesco Mobile.
  • Tesco Mobile is clearly signed.
  • There is flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Resting/seating areas are available in this area.
  • The seats do not have armrests.
  • Background music is played at all times, the volume can be adjusted if requested.
  • Lighting levels are good.
• Counter View
  • There are windows, TVs, glazed screens or mirrors at/behind the counter.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 101cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is not a hearing assistance system at the counter.
• Consultation Desk(s) View
  • Tesco Mobile has 2 consultation desk(s) available.
  • The consultation desk surveyed is 1m from the counter.
  • There is a clear unobstructed route to the consultation desk(s).
  • There is room for a wheelchair user to manoeuvre.
  • The distance between the floor and the underside of the desk(s) is 72cm.
  • There is not sufficient space to write or sign documents on the desk(s).
  • The seats do not have armrests.

You are on Café. Skip to the next section.

Café

• The following information is for the café.
• The café is located On the first floor, 54 metres from the 1st floor lift entrance.
• There is step-free access, via lift, to the café.
• Tables cannot be booked in advance.
• There is a counter where food and drink can be ordered.
• Colleagues can bring food and/or drinks to tables.
• Menu types include; picture wall menus and written wall menus.
• Menus are presented in contrasting colours.
• Colleagues can read menus to customers if requested.
• The type of food served here is hot and cold meals and snacks.
• Takeaway cups are available.
• Adapted cups are not available.
• Adapted cutlery is not available.
• Drinking straws are available.
• Background music is played at all times, the volume can be adjusted if requested.
• There is a hearing assistance system .
• The system is a fixed loop.
• The hearing assistance system is located At the till point.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 02/11/2021.
• The hearing loop was working at the time of testing.
• The height of the counter is 91cm.
• There is a moveable card machine available for payment.
• Lighting levels can be adjusted by a colleague upon request.
• There is ample room for a wheelchair user to manoeuvre.
• The majority of tables are accessible to wheelchair users.
• The standard height for the underside of dining tables is 73cm.
• The surface height of the lowest table is 44cm.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests on both sides.
• There are also coffee tables and bench seats.
• The type of flooring in this area is vinyl.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are good.
• Lighting levels can be adjusted by a colleague upon request.

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the right as you enter the store.
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are staffed checkout(s) and self-service checkout(s).
  • There are 10 staffed and 10 self-service checkouts.
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 91cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; 11 and 14.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are not trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 14.
  • The hearing assistance system(s) was/were tested on 02/11/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 64cm and 145cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • There are two different designs of self service checkouts as can be seen in the photos. The height measurements take both types into account.
• Comments View
  • The self-service checkouts also act as Scan as you Shop checkouts..

You are on Counter (Customer Service). Skip to the next section.

Counter (Customer Service)

• The counter is located To the left as you enter the store.
• The counter is approximately 10m from the Store entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 95cm.
• There is sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 02/11/2021.
• The hearing assistance system was working at the time of testing.

You are on Escalator(s) / Travelator(s). Skip to the next section.

Escalator(s) / Travelator(s)

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• Travelator(s) View
  • Travelators can be used to access other floors.
  • The travelator(s) is/are located Immediately ahead as you enter the store.
  • The travelator(s) is/are clearly visible from the entrance.
  • The travelators go both up and down.
  • The floors which are accessible by travelator(s) are G, 1.
  • The foot and head of the travelator(s) are clearly marked.
  • The lighting levels at the travelator(s) are good.

You are on Lift. Skip to the next section.

Lift

• The lift is located At the rear far left of the store.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 70m (76yd 1ft) from the Store entrance.
• The lift is a standard lift.
• A colleague does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 129cm (4ft 3in).
• The dimensions of the lift are 138cm x 238cm (4ft 6in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.

You are on Parent and Baby Room (Customer Service). Skip to the next section.

Parent and Baby Room (Customer Service)

• There is a parent and baby room.
• The parent and baby room is located To the left as you enter the store.
• The parent and baby room is approximately 23m from the Store entrance.
• There is step-free access into the parent and baby room.
• A colleague does not need to be notified for use of the room.
• There is tactile and pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 86cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Parent and Baby Room (Cafe). Skip to the next section.

Parent and Baby Room (Cafe)

• There is a parent and baby room.
• The parent and baby room is located on the 1st floor next to the cafe.
• The parent and baby room is approximately 60m from the 1st floor lift entrance.
• There is step-free access into the parent and baby room, via lift.
• A colleague does not need to be notified for use of the room.
• There is tactile and pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 88cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Toilet with Adaptations (Customer Service - left transfer). Skip to the next section.

Toilet with Adaptations (Customer Service - left transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located To the left as you enter the store.
  • This accessible toilet is approximately 23m (25yd 6in) from the Store entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile, pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 83cm (2ft 9in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is low.
• Toilet Features View
  • The dimensions of the accessible toilet are 146cm x 220cm (4ft 9in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is low.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary, general waste (with lid) and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 57cm.
  • The shelf is not located where it is reachable.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 108cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 93cm (3ft 1in).
  • The contrast between the hand dryer and the wall is good.

You are on Toilet with Adaptations (Café - male - left transfer). Skip to the next section.

Toilet with Adaptations (Café - male - left transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located On the 1st floor, next to the cafe.
  • This accessible toilet is approximately 60m (65yd 1ft) from the 1st floor lift entrance.
  • There is step-free access into the accessible toilet, via lift.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is tactile, pictorial, written text, dementia friendly and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 83cm (2ft 9in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is low.
• Toilet Features View
  • The dimensions of the accessible toilet are 147cm x 220cm (4ft 10in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is low.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 137cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 58cm.
  • The shelf is not located where it is reachable.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 91cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 84cm (2ft 9in).
  • The contrast between the hand dryer and the wall is good.

You are on Toilet with Adaptations (Café - female - right transfer). Skip to the next section.

Toilet with Adaptations (Café - female - right transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located Next to the café on the 1st floor.
  • This accessible toilet is approximately 60m (65yd 1ft) from the 1st floor lift entrance.
  • There is step-free access into the accessible toilet, via lift.
  • This is a female toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 84cm (2ft 9in).
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is low.
• Toilet Features View
  • The dimensions of the accessible toilet are 151cm x 220cm (4ft 11in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 86cm (2ft 10in).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 140cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 59cm.
  • The shelf is not located where it is reachable.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 87cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 86cm (2ft 10in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s) (Customer Service). Skip to the next section.

Standard Toilet(s) (Customer Service)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located To the left as you enter the store.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 23m from the Store entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.