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Tesco Winchmore Hill Esso Express

810 Green Lanes, Winchmore Hill, London, N21 2SA

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Access Guide

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COVID-19 Information

  • The information in this section was taken in 06 2021.
  • There is no BBBays.
  • There are no separate doors for entrance and exit.
  • No traffic lights in place.
  • There is not a colleague available at the entrance.
  • There is not hand sanitiser available at the entrance.
  • Hand sanitisers are available inside the venue.
  • There is avstand alone hand sanitizer behind the basket directly in front of you as you enter the store.
  • There is not a limited number of customers allowed inside.
  • There is not a one-way system throughout.
  • There is not clear signage inside to help with social distancing.
  • No signage to help with social distancing.
  • There are protective clear screens located at checkouts/counters.
  • Toilets are not available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Summary

Petrol Station Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • You can get assistance from colleague on the shop floor or at the check out counters.
  • This store is not part of the Sunflower Lanyard Scheme.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow).
  • There is not a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Public Parking

Petrol Station Forecourt

  • Forecourt and Pumps View
    • Colleagues are able to provide assistance at the pumps.
    • Staff can be notified by using the horn.
    • The pumps are clearly signed.
    • It is possible to pay at the pump.
    • The height range of the pump controls/screen is 130cm to 165cm.
    • The height range of the fuel pump nozzle slot is 130cm to 140cm.
    • There are not lowered pay at pump screens available.
    • The paper towel dispenser(s) is/are at a height of 90cm.
    • The disposable glove dispenser(s) is/are at a height of 120cm.
    • The tyre pressure machine control heights vary between 100cm and 130cm.
    • The height of the tyre pressure pump slot is 130cm.
    • The height of the water pump slot is 130cm.

ATM(s)

  • The ATM(s) is/are located On the right hand side on the forecourt as you want to enter the store.
  • The ATM(s) is/are 30m from the Green Lane.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 114cm.
  • The bollards contrast visually with the tarmac.
  • The minimum width between the bollards is 140cm.
  • The controls/screen heights vary between 87cm and 125cm.
  • There is not a lowered ATM available.
  • There is a head phone jack adaption.

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • There are barriers on the approach.
    • The height of the bollard(s) is 116cm.
    • The barriers contrast(s) visually with the paving.
    • The minimum width between the barriers is 114cm.
    • There is step-free access on the approach.

Entrance

  • Entrance View
    • This information is for the entrance located On Green Lanes.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO express'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 178cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • The bollards do contrast visually with the paving.
    • The minimum width between the bollards is 112cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 122cm.
    • There is a stand alone hand sanitizer directly facing the entrance as you enter the store.
    • There is a slope with a very easy incline.
  • Ramp/Slope View
    • The ramp/slope is located at the entrance to the store.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The minimum aisle width is 120cm.
    • Some aisles are obstructed by protruding product displays, and trolleys.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Resting/seating areas are not available in this store.
    • A seat cannot be made available if required.
    • Background music is only played during certain functions.
    • At Christmas time only due to council regulation.
  • Signage View
    • Overhead aisle signage is not provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located At the right hand side by the wall as you enter the store.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The checkout(s) is/are clearly signed.
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 90cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
    • The chip & pin card machines are not accessible from the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; Staffed Check out 3.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); Staffed Checkout 3.
    • The hearing assistance system(s) was/were tested on 17/06/2021.
    • The hearing assistance system(s) was/were working at the time of testing.
    • There is a hearing assistance system in checkout counter 3.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.