Access Guide
Summary
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Services Available
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- In this store these services are available; a petrol station, National/Health Lottery, Air & Water unit and Costa Coffee.
- Please click here for the opening times and more specific information on the services available within the store (new tab).
Petrol Station Summary
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Services Available
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- The following services are available at this petrol station; Air & Water unit, a café and Pay at Pump.
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Facilities Available
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- There is assistance for Wheel Chair Users at Pumps 7 and 8.
Getting Here
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Parking
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- The store has its own limited parking facilities.
- Additional parking is not available at the petrol station.
- There are 3 parking bays available with no Blue Badge Parking Bay.
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By Bus
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- There is a bus stop within 150 metres of the store entrance.
- Bus: 125, 329, 456, W9.
- For more information onhttps://tfl.gov.uk/bus/stop please click here (opens new tab).
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By Train
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- The nearest train station is Winchmore Hill.
- Overground Train.
- For more information on Great Northern Rail please click the link above for more information please click here (opens new tab).
Getting Help and Assistance
- There is a colleague available for help and assistance.
- You can get assistance from colleague on the shop floor or at the check out counters.
- This store is not part of the Sunflower Lanyard Scheme.
- There is not a colleague trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not a seat/chair available within the store.
- There is a defibrillator in store.
- The types of trolley available at this store include; standard (shallow).
- There is not a water bowl available for assistance dogs.
- There is not a Tesco Grocery Click+Collect service in the store.
- There is not a Tesco Collect+ service in the store.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on On street parking is located on Elm Park Road and on Green Lane.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Petrol Station Forecourt
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Forecourt and Pumps
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- Colleagues are able to provide assistance at the pumps.
- Staff can be notified by using the horn.
- The pumps are clearly signed.
- It is possible to pay at the pump.
- The height range of the pump controls/screen is 130cm to 165cm.
- The height range of the fuel pump nozzle slot is 130cm to 140cm.
- There are not lowered pay at pump screens available.
- The paper towel dispenser(s) is/are at a height of 90cm.
- The disposable glove dispenser(s) is/are at a height of 120cm.
- The tyre pressure machine control heights vary between 100cm and 130cm.
- The height of the tyre pressure pump slot is 130cm.
- The height of the water pump slot is 130cm.
ATM(s)
- The ATM(s) is/are located On the right hand side on the forecourt as you want to enter the store .
- The ATM(s) is/are 30m from the Green Lane.
- There are bollards on the approach to the ATM(s).
- The height of the bollard(s) is 114cm.
- The bollards contrast visually with the tarmac.
- The minimum width between the bollards is 140cm.
- The controls/screen heights vary between 87cm and 125cm.
- There is not a lowered ATM available.
- There is a head phone jack adaption.
Approach
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- There are barriers on the approach.
- The height of the bollard(s) is 116cm.
- The barriers contrast(s) visually with the paving.
- The minimum width between the barriers is 114cm.
- There is step-free access on the approach.
Entrance
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Entrance
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- This information is for the entrance located On Green Lanes.
- The entrance area/door is clearly signed.
- This entrance is signed with 'TESCO express'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are easy to open.
- The width of the door opening is 178cm.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- There is a small lip on the threshold of this entrance, with a height of 2cm or below.
- The bollards do contrast visually with the paving.
- The minimum width between the bollards is 112cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 122cm.
- There is a stand alone hand sanitizer directly facing the entrance as you enter the store.
- There is a slope with a very easy incline.
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Ramp/Slope
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- The ramp/slope is located at the entrance to the store.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Getting Around
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Access and Circulation
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- There is step-free access throughout the store.
- The minimum aisle width is 120cm.
- Some aisles are obstructed by protruding product displays, and trolleys.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Resting/seating areas are not available in this store.
- A seat cannot be made available if required.
- Background music is only played during certain functions.
- At Christmas time only due to council regulation.
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Signage
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- Overhead aisle signage is not provided.
Checkouts
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Checkout Area
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- The checkout(s) is/are located At the right hand side by the wall as you enter the store.
- There is step-free access to the checkout(s).
- There is a clear unobstructed route to the checkout(s).
- The checkout(s) is/are clearly signed.
- The lighting levels at the checkout(s) are moderate to good.
- There is a/are staffed checkout(s).
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Staffed Checkout(s)
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- There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
- The staffed checkout(s) is not/are not placed in front of a plain background.
- The height of the staffed checkout(s) is/are 90cm.
- There is a lowered section at the staffed checkout(s).
- The height of the lowered section at the staffed checkout(s) is 70cm.
- There is not a clear knee recess beneath the lowered section of the staffed checkout(s).
- The chip & pin card machines are not accessible from the staffed checkout(s).
- There is a/are hearing assistance system(s) at the staffed checkout(s).
- The following staffed checkout(s) have a hearing assistance system; Staffed Check out 3.
- The type of system is a fixed loop.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the hearing assistance system(s).
- The hearing assistance system(s) was/were tested by an AccessAble surveyor.
- The hearing assistance systems were tested at the following staffed checkout(s); Staffed Checkout 3.
- The hearing assistance system(s) was/were tested on 17/06/2021.
- The hearing assistance system(s) was/were working at the time of testing.
- There is a hearing assistance system in checkout counter 3.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.