You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point and on-street Blue Badge Bay parking.
  • The nearest train station is Wolverhampton .
  • This station has step-free access.
  • The nearest bus station is Wolverhampton .
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes.
  • Access throughout may include permanent physical obstructions and moveable physical obstructions.
• Checkouts View
  • Staffed checkouts available include: standard trolley checkouts and payment counters.
  • Self-service checkouts available include touchscreens for: trolley or basket (combined) and scanner shops.
  • Assistance is available at the self-serve checkouts.
  • A customer service counter is available.
• Getting Help and Assistance View
  • Seating is available.
  • Hearing assistance systems are available.
  • There are fixed hearing assistance systems.
  • You can borrow or hire the following equipment: an electric wheelchair.
  • There is not a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilets with adaptations are located to the left of the store within the customer toilets area.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Ambulant toilet facilities are located within the standard male and female toilets .
  • Female and male step-free standard toilet facilities are located to the left when entering the store.
• Changing Places Facilities View
  • Changing Places facilities are located to the left when entering the store within the customer toilets area.
• Changing Facilities View
  • Parent and baby changing facilities are located to the left when entering the store within the customer toilets area.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located in front of the store.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The Blue Badge bays are clearly marked and signposted.
  • There is a marked zone to both sides and rear.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This route also has bollards.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • Payment can be made with a credit/debit card (contactless).
• Drop-off Point View
  • There is a designated drop-off point available.
  • There is no dropped kerb from the drop-off point.

You are on ATMs (External). Skip to the next section.

ATMs (External)

• The ATMs are located to the left of the main entrance.
• The ATMs are clearly signed.
• The approach to the ATMs has bollards.
• All of the ATMs are Talking ATMs.
• Headphones for ATMs cannot be provided.
• The ATM surveyed was a cash withdrawal machine.
• The height of the ATM features vary between 91cm and 130cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located in front of the building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 168cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 155cm.
• The doors have a low colour contrast.
• There are fixed barriers at the entrance.

You are on Supermarket. Skip to the next section.

Supermarket

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• Some aisles did have obstructions at the time of the survey, these included: product bins, product displays, pillars, advertising boards and advertising displays.
• Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets, sliding top cabinets and open top cabinets.
• The flooring is shiny.
• There may be background noise.
• There is wayfinding and product signage.
• Some signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signage is consistent throughout.
• Seating available for customers includes: chairs with armrests and chairs without armrests.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (Customer Service). Skip to the next section.

Counter (Customer Service)

• The counter is located to the left when entering the store.
• The distance from the main entrance is 10m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 101cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The card payment machine is at a height of 113cm.
• The payment machine is portable.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (Tesco Mobile). Skip to the next section.

Counter (Tesco Mobile)

• The counter is located to the left of the store.
• The distance from the main entrance is 20m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 101cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The card payment machine is at a height of 115cm.
• The payment machine is portable.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, benches and high stools.
• Some chairs are fixed.
• Furniture available in this area includes: desks.
• The tables are fixed.

You are on Staffed Checkouts. Skip to the next section.

Staffed Checkouts

• The staffed checkout area is located on the left when entering the store.
• The store has standard trolley checkouts.
• There is step-free level access to the staffed checkout area.

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• Trolley Checkouts View
  • The trolley checkout surveyed was checkout 15.
  • Signage is not provided for the trolley checkouts.
  • Signage is not clearly visible.
  • The height of the loading area is 92cm.
  • The height of the packing area is 92cm.
  • The card payment machine is at a height of 125cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Self-Service Checkouts. Skip to the next section.

Self-Service Checkouts

• The self-service checkout area is located to the left of the main entrance.
• There is step-free level access to the self-service checkout area.
• The store has self-service touchscreens for basket and trolley combined shops.
• Lowered self-service touchscreens are not available.

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• Standard Touchscreens View
  • The self-service checkout surveyed was a basket and trolley shop touchscreen.
  • The height of the touchscreen display ranges from 113cm to 133cm from the floor.
  • The touchscreen has the following accessibility aids: adjustable font size, a volume control and a Call for Assistance button.
  • The height of the scanner is 86cm.
  • The height of the loading area is 52cm.
  • The height of the packing area is 53cm.
  • The height of the cash payment controls range from 62cm to 83cm from the floor.
  • The card payment machine is at a height of 101cm.
  • The payment machine is portable.
  • Assistance is available at the self-serve checkouts.

You are on Eating and Drinking (The Cafe). Skip to the next section.

Eating and Drinking (The Cafe)

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• Location and Access View
  • on the left when entering the store.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access .
  • This area has a counter where food and drink can be ordered.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located on the left when entering the cafe.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The height of the touchscreen display ranges from 107cm to 160cm from the floor.
  • There is a screen shrink option for the touchscreen to make it more accessible.
  • When made accessible the height of the touchscreen display ranges from 107cm to 140cm from the floor.
  • The touchscreen also has the following accessibility aids: a Call for Assistance button.
• Seating Area View
  • The card payment machine is at a height of 85cm.
  • The payment machine is at a fixed height.
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
  • Some chairs are fixed.
  • Furniture available in this area includes: tables and coffee tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Service View
  • This area also has a touchscreen ordering service and staff who can provide assistance with ordering.
  • Full table service is available.
  • Menus are available on a touchscreen .
  • The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location View
  • The toilet surveyed is located on the left when entering.
  • The distance from the main entrance is 8m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The width of the opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 140cm (width) x 232cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 75cm (from the side of the toilet pan to the wall).
  • There is a wall sensor flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 99cm from the floor.
  • The wash basin has a sensor tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 96cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 99cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 172cm from the floor.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The Changing Places facility surveyed is located to the left of the store when entering.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the main entrance is 20m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens outwards and has a high colour contrast.
  • The width of the opening is 92cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
  • The dimensions of the facility are 280cm (width) x 384cm (depth) .
  • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The lateral transfer space on the left is 104cm (from the side of the toilet pan to the wall).
  • The lateral transfer space on the right is 138cm (from the side of the toilet pan to the wall).
  • There is a wall sensor flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a low colour contrast.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a low colour contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 99cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 99cm from the floor.
  • There is not a towel dispenser.
  • A wide paper roll dispenser is available.
  • The wide paper roll dispenser is 110cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 97cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • A privacy screen is available.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room is located to the left of the store when entering.
• The distance from the main entrance is 18m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is pictorial signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• Internally the door has a high colour contrast.
• The height of the baby change facility when in use is 88cm.
• There is also a toilet, a wash basin, a hand dryer and a mirror in the room.
• The wash basin has a sensor tap.
• The room has a waste bin, a nappy/incontinence items bin and a sanitary bin.
• Seating available in this room includes: chairs with armrests.
• The walls and floor colour contrast varies between low and high.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Petrol Station. Skip to the next section.

Petrol Station

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• Parking View
  • The petrol station does not have dedicated parking separate to the pumps.
• Forecourt View
  • Staff can provide assistance at the pumps.
  • Customers can alert staff that they require assistance by doing the following: sounding the horn.
  • Fuel pump nozzle holsters are at a height of 141cm.
  • It is possible to pay at the pump.
  • Pay at the pump controls are at a height of 135cm.
  • Other facilities available on the forecourt include: paper towel dispensers, disposable glove dispensers, a tyre pressure machine, a water pump, a vacuum machine and a car wash.
  • Electric Vehicle charging points are not available.
• Entrance View
  • There is step-free access via slope into the shop.
  • The slope has a slight gradient.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 98cm.
  • There is a small lip on the threshold of the opening .
  • The door has a low colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • Some aisles did have obstructions at the time of the survey, these included: product bins.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • The flooring is shiny.
  • There is no (or very little) background noise.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Payment Counters and Checkouts View
  • The payment counter is located to the left when entering.
  • Signage is not provided for the counter.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 113cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.