Access Guide

Search Access Guide

Overview

About View
- View information on what is at this store.
Parking and Public Transport View
- The venue has its own car park, with Blue Badge parking available.
- There is on-street standard parking.
- The nearest train station is Norwood Junction.
- This station does not have step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- There is step free access to platform 1 and the ticket office only from Norwood Junction station.
Getting In and Around View
- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include permanent physical obstructions and moveable physical obstructions.
- There are no toilet facilities.
Checkouts View
- Staffed checkouts available include: a payment counter.
- Self-service checkouts available include touchscreens for: basket shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
Getting Help and Assistance View
- Seating is not available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.

Car Park View
- The car park is located at the rear of the store.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked and signposted.
- The Blue Badge parking bay dimensions are 230cm (width) x 465cm (depth).
- There is a marked zone to one side but not at the rear.
- The nearest designated bay is 50m from the store entance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
- The store operates a one way system to enter and exit the car park.
  The entrance is to the right-hand side of the store.
Charges and Restrictions View
- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
Electric Vehicle Charging Points View
- Electric Vehicle charging points are not available.
Drop-off Point View
- There is not a designated drop-off point available.

This entrance is located at the front of the store.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free access via ramp at the entrance.
The ramp has a slight gradient.
The ramp is between 75cm and 150cm wide.
There are no handrails for the ramp.
There is a single automatic door.
The door opens by sliding.
The width of the opening is 116cm.
There is a small lip on the threshold of the opening.
The door has a low colour contrast.
There are security barriers at the entrance.

There is step-free level access throughout all areas.
The majority of main aisle widths are between 120cm - 150cm.
The majority of product aisle widths are between 120cm - 150cm.
Some aisles did have obstructions at the time of the survey, these included: product bins, product displays and pillars.
Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets, sliding door display cabinets and sliding top cabinets.
There is background noise.
There is product signage.
Signage is not clearly visible.
The colour, design and typeface of signage is consistent throughout.
Lighting levels were even at the time of the survey, with unshaded light sources.