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Tesco Worcester Foregate Street Express

8-10 Foregate Street, Worcester, WR1 1DB

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Access Guide

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Summary

Getting Here

Getting Help and Assistance

  • There is a colleague available for help and assistance.
  • If you require assistance go to the checkouts or approach a member of staff.
  • This store is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • There is not a colleague trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is a seat/chair available within the store.
  • There is a defibrillator in store.
  • The types of trolley available at this store include; standard (shallow).
  • There is a water bowl available for assistance dogs.
  • There is not a Tesco Grocery Click+Collect service in the store.
  • There is not a Tesco Collect+ service in the store.
  • There is not a portable hearing assistance system.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The designated place of safety is the staff office which is located by the checkouts and to access you must approach a member of staff.
  • The defibrillator is located by the checkouts.

Public Parking

  • On Street Standard Parking View
    • Standard on street parking is available.
    • The standard on street parking is located on Foregate Street.
    • There is limited on street standard parking along Foregate Street with free parking for 45 minutes.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Sansome Walk.
    • The name of the car park is Sansome Walk Pay and Display.
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
    • Sansome Walk car park is approximately 160 metres away from the store. Cornmarket car park is also located on Sansome Walk and is approximately 320 metres away from the store and Blue Badge parking bays are available.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

ATM(s)

  • The ATM(s) is/are located to the left of the entrance.
  • The ATM(s) is/are 5m from the entrance.
  • There are bollards on the approach to the ATM(s).
  • The height of the bollard(s) is 46cm.
  • The bollards do not contrast visually with the paving.
  • The minimum width between the bollards is 113cm.
  • The controls/screen heights vary between 110cm and 130cm.
  • There is not a lowered ATM available.
  • There are 2 ATM's located at the store and there is a kerb in front which is 32cm high and 25cm in depth.

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • The approach surface is uneven in places.
    • There are bollards on the approach.
    • The height of the bollard(s) is 46cm.
    • The bollards do not contrast visually with the paving.
    • The minimum width between the bollards is 113cm.
    • There is step-free access on the approach.
    • There are further bollards on the approach to store from the train station exit and the bollards are 88cm high with a minimum width of 117cm between them. There are large recycling and litter bins on the approach to the store and an advertising board located in front of the entrance. There are telephone boxes located on the far right as you approach the entrance.

Entrance

  • Entrance View
    • This information is for the entrance located on Foregate Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'TESCO Express'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 156cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There are security pillars at the entrance doors.
    • The minimum width between the security pillars is 160cm.
    • There are baskets to left and trolleys to the right as you enter the store.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 120cm.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the store.
    • The majority of aisle widths are not 150cm+.
    • The minimum aisle width is 110cm.
    • Some aisles are obstructed by product bins.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Resting/seating areas are not available in this store.
    • A seat can be made available if required.
    • There is no background music played.
  • Signage View
    • Overhead aisle signage is provided.
    • The colour, design and typeface of signs is consistent throughout the store.
    • Dementia friendly signage is not provided.

Checkouts

  • Checkout Area View
    • The checkout(s) is/are located to the right as you enter the store.
    • There is step-free access to the checkout(s).
    • There is a clear unobstructed route to the checkout(s).
    • The lighting levels at the checkout(s) are moderate to good.
    • There is a/are staffed checkout(s) and self-service checkout(s).
  • Staffed Checkout(s) View
    • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
    • The staffed checkout(s) is not/are not placed in front of a plain background.
    • The height of the staffed checkout(s) is/are 91cm.
    • There is a lowered section at the staffed checkout(s).
    • The height of the lowered section at the staffed checkout(s) is 70cm.
    • There is a clear knee recess beneath the lowered section of the staffed checkout(s).
    • There is a/are hearing assistance system(s) at the staffed checkout(s).
    • The following staffed checkout(s) have a hearing assistance system; Tills 1 and 2 which are the two tills furthest left as you look at the checkouts.
    • The type of system is a fixed loop.
    • The hearing assistance system(s) is/are signed.
    • Colleagues are not trained to use the hearing assistance system(s).
    • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
    • The hearing assistance systems were tested at the following staffed checkout(s); Tills 1 and 2 which are the two tills furthest left as you look at the checkouts.
    • The hearing assistance system(s) was/were tested on 26/07/2021.
    • The hearing assistance system(s) was/were not working at the time of testing.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkout(s) vary between 110cm and 140cm.
    • The chip & pin card machines are accessible from the self-service checkout(s).
    • Colleagues can provide assistance with using the self-service checkout(s).
    • All self service tills are card only. There are 2 types of self service tills and the further self service tills range between 110cm and 150cm in height with a non moveable chip and pin card machine.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.