You are on Summary. Skip to the next section.

Summary

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• Services Available View
  • The following Tesco services are available at this store; Scan as you Shop, F&F Clothing and a petrol station.
  • In this store these services are available; National/Health Lottery, Rug Doctor (Carpet Cleaning), Max Spielmann, Photobooths and Air & Water unit.
  • Please click here for the opening times and more specific information on the services available within the store (new tab).
• Facilities Available View
  • The following facilities are available at this store; a Changing Places facility, an accessible toilet, standard toilets and baby changing facilities.

You are on Getting Here. Skip to the next section.

Getting Here

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• Parking View
  • The store has its own parking facilities.
  • Additional parking is not available at the petrol station.
  • Tesco Ystradgynlais Superstore has both standard and Blue Badge parking for staff and customers.
• By Bus View
  • There is a bus stop within 150 metres of the store entrance.
  • The nearest bus stop is Wind Road, located on Wind Road and is approximately 125m from the store. The 62, 64, 121, 167, 903 and X6 Cymru Clipper services stops here.
  • For more information on bus services nearby the store please click here (opens new tab).
• By Train View
  • The nearest train station is Neath.
  • The nearest train station is Neath, this is served by Great Western Railways and Transport for Wales and is 12 miles from the store.
  • For more information on train services at Neath please click here (opens new tab).
  • For more information on Neath train station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a colleague available for help and assistance.
• If assistance if needed please go to the Customer Service counter.
• This store is part of the Sunflower Lanyard Scheme.
• The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
• There is not a colleague trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is a/are wheelchair(s) and mobility/electric scooter(s) available to borrow.
• To obtain mobility aids please contact the Customer Service counter.
• There is a seat/chair available within the store.
• There is a defibrillator in store.
• The types of trolley available at this store include; standard (large), standard (shallow), standard (large) with baby seat and wheelchair attachable.
• There is not a water bowl available for assistance dogs.
• There is not a Tesco Grocery Click+Collect service in the store.
• There is not a portable hearing assistance system.
• Colleagues are trained to use the hearing assistance system.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• A office can be used as a place of safety if needed.

You are on Parking. Skip to the next section.

Parking

• The store does have its own parking facilities.
• The car park is located along Wind Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.

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• Parking View
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 18 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 231cm x 479cm.
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bays have at least the recommended width of 120cm.
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
• Paying View
  • Parking is free for up to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is not clearly signposted.
  • Pedestrian walkways are available in the car park.
  • The surface on the approach to the entrance(s) is tarmac.
  • There is a pedestrian crossing between the designated Blue Badge parking bays and the entrance.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bays and is level with the approach to the entrance(s).
  • The pedestrian crossing has tactile paving on both sides.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located on the front left side of the car park and to the left of the ATM.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
  • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • There are bollards on the approach.
  • The height of the bollard(s) is 96cm.
  • The bollards have a visual identification band the tarmac.
  • The minimum width between the bollards is 121cm.
  • There is step-free access on the approach.

You are on ATM(s). Skip to the next section.

ATM(s)

• The ATM(s) is/are located on the front left side of the store and to the right of the set down point.
• The ATM(s) is/are 20m from the main entrance.
• There are bollards on the approach to the ATM(s).
• The height of the bollard(s) is 95cm.
• The bollards contrast visually with the tarmac.
• The minimum width between the bollards is 120cm.
• The controls/screen heights vary between 100cm and 127cm.
• There is not a lowered ATM available.

You are on Entrance. Skip to the next section.

Entrance

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• Entrance View
  • This information is for the entrance located on the front right side of the venue.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 153cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 282cm.
  • There are identical sets of doors at either side of the entrance foyer.
  • There are security pillars at the entrance doors.
  • The security pillars do contrast visually with the flooring.
  • The minimum width between the security pillars is 193cm.
  • There are hand baskets to your right as you enter.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 105cm and 124cm.
  • There is a slope with a very easy incline.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the store.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 138cm.
  • Some aisles are obstructed by product bins and pillars.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are mats in aisles that might be perceived as holes.
  • The lighting levels are good.
  • Resting/seating areas are not available in this store.
  • A seat can be made available if required.
  • Background music is only played at certain times.
• Signage View
  • Overhead aisle signage is provided.
  • The colour, design and typeface of signs is consistent throughout the store.
  • Dementia friendly signage is not provided.

You are on Counter (Customer Service Desk). Skip to the next section.

Counter (Customer Service Desk)

• The counter is located to the right as you enter.
• The counter is approximately 15m from the main entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• The counter is clearly signed.
• There are windows, TVs, glazed screens or mirrors at/behind the counter.
• The counter is not placed in front of a plain background.
• The lighting levels at the counter are good.
• The height of the counter is 100cm.
• There is not sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 76cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• There is a hearing assistance system at the counter.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 26/10/2021.
• The hearing assistance system was working at the time of testing.
• There are two hearing loops available from this counter and both of them were working at the time of the survey.

You are on F&F Clothing. Skip to the next section.

F&F Clothing

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• F&F Clothing View
  • F&F Clothing is located in the front left corner of the store.
  • F&F Clothing is approximately 40m from the main entrance.
  • F&F Clothing is clearly visible from the entrance.
  • There is step-free access to F&F Clothing.
  • There is a clear unobstructed route to F&F Clothing.
  • F&F Clothing is clearly signed.
  • The majority of aisle widths are 150cm+.
  • The minimum aisle width is 105cm.
  • Some aisles are obstructed by product bins and pillars.
  • There is some flooring in this area which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are good.
  • Resting/seating areas are not available in this area.
  • A seat can be made available if required.
  • Background music is only played at certain times.
• Accessible Fitting Room(s) View
  • There is/are 2 fitting room(s) in total within the store, 1 of which is an accessible fitting room .
  • The accessible fitting room(s) is/are not clearly signed.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the fitting room opening is 86cm.
  • The dimensions of the accessible fitting room(s) are 195cm x 196cm.
  • There is not clear manoeuvring space in the accessible fitting room(s), due to storage.
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 69cm from the floor.
  • There are coat hooks in the accessible fitting room(s) at 142cm and 172cm from the floor.
  • There is not an emergency alarm in the accessible fitting room(s).
  • There is a chair/stool in the accessible fitting room(s).
  • The height of the chair from the floor is 45cm.
  • There is a functional assistance bell in the accessible fitting room(s).
  • The height of the assistance bell from the floor is 116cm.
• Standard Fitting Room(s) View
  • There is/are 1 standard fitting room(s) within the store.
  • The fitting room(s) is/are not clearly signed.
  • There is not a chair/stool/changing bench in the standard fitting room(s).

You are on Checkouts. Skip to the next section.

Checkouts

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• Checkout Area View
  • The checkout(s) is/are located to the left as you enter and at front of the store .
  • There is step-free access to the checkout(s).
  • There is a clear unobstructed route to the checkout(s).
  • The checkout(s) is/are clearly signed.
  • The lighting levels at the checkout(s) are good.
  • There is a/are basket only checkout(s), staffed checkout(s) and self-service checkout(s).
• Staffed Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the staffed checkout(s).
  • The staffed checkout(s) is not/are not placed in front of a plain background.
  • The height of the staffed checkout(s) is/are 91cm.
  • There is not a lowered section at the staffed checkout(s).
  • The chip & pin card machines are accessible from the staffed checkout(s).
  • There is a/are hearing assistance system(s) at the staffed checkout(s).
  • The following staffed checkout(s) have a hearing assistance system; There is a hearing assistance system available from checkouts 10, 11, 13 and 17.
  • The type of system is a fixed loop.
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the hearing assistance system(s).
  • The hearing assistance system(s) was/were tested by an AccessAble surveyor.
  • The hearing assistance systems were tested at the following staffed checkout(s); 10, 11, 13 and 17.
  • The hearing assistance system(s) was/were tested on 26/10/2021.
  • The hearing assistance system(s) was/were working at the time of testing.
  • All hearing assistance systems was working except for checkout 13 due to it being switched off.
• Basket Only Checkout(s) View
  • There are windows, TVs, glazed screens or mirrors at/behind the basket only checkout(s).
  • The basket only checkout(s) is not/are not placed in front of a plain background.
  • The height of the basket only checkout(s) is/are 91cm.
  • There is not a lowered section at the basket only checkout(s) .
  • The chip & pin card machines are accessible from the basket only checkout(s).
  • There is not a/are not hearing assistance system(s) at the basket only checkout(s).
  • The shelf that is available to place your basket on is 73cm high.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkout(s) vary between 64cm and 129cm.
  • The chip & pin card machines are accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The shelf that is available to place your basket on is 54cm high and the bagging area is 50cm high. The self-service checkouts are also the scan as you shop checkouts. There is also a security barrier that is 121cm wide to exit the self-service checkout area.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located to the left as you enter, past the checkouts and in the front left corner of the store.
  • The facility is approximately 35m (38yd 10in) from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from the Customer Service desk.
  • The door opens outwards.
  • The door(s) may be difficult to open.
  • The door is locked by a locking handle.
  • The door does not have a horizontal grab rail.
  • The width of the door is 96cm (3ft 2in).
  • The dimensions of the facility are 246cm x 281cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is not a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has not got a non-slip floor.
  • The colour contrast between the walls and floor is fair.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 124cm.
  • The transfer space on the left as you face the toilet is 83cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is poor.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is poor.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 80cm.
  • The toilet has a backrest.
  • The toilet seat colour contrast is good.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 179cm (5ft 10in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 79cm.
  • The wash basin tap type is sensor.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is good.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 100cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 90cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 81cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the room.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 51cm.
  • The shelf is located where it is reachable.
  • There is a/are female sanitary, nappy/incontinence bin and pedal bin disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks in the toilet at 108cm and 144cm from the floor.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room.
• The parent and baby room is located to the left as you enter, past the checkouts and in the front left corner of the store.
• The parent and baby room is approximately 35m from the main entrance.
• There is step-free access into the parent and baby room.
• A colleague does not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table is 78cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left as you enter, past the checkouts and in the front left corner of the store.
  • This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 82cm (2ft 8in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is poor.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 213cm (4ft 11in x 6ft 12in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 79cm (2ft 7in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is poor.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 173cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 54cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 80cm (2ft 7in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 83cm (2ft 9in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the left as you enter, past the checkouts and in the front left corner of the store.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 35m from the main entrance.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.