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A35 - Axminster Services - Texaco - Petrol Station

Kilmington Cross, Kilmington, Axminster, EX13 7RB

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Access Guide

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Overview

Petrol Station

  • Parking View
    • The petrol station has standard parking bays.
  • Forecourt View
    • Staff can provide assistance at the pumps.
    • Customers can alert staff that they require assistance by doing the following: using an app.
    • Fuel pump nozzle holsters are at a height of 141cm.
    • It is not possible to pay at the pump.
    • There is an out of hours payment counter with stepped access.
    • Other facilities available on the forecourt include: a tyre pressure machine, a vacuum machine and a jet wash.
    • Electric Vehicle charging points are not available.
  • Entrance View
    • There is ramped and stepped access into the shop.
    • The ramp bypasses the steps.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide.
    • There is a handrail on the left going up.
    • There are 3 steps into the shop.
    • There are handrails on both sides.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The handrails do not extend horizontally beyond the first and last step.
    • The step markings are not clearly visible.
    • The steps have tactile markings at the top.
    • The height of the steps is not between 15cm and 18cm.
    • The height of the highest step is 14cm.
    • The depth of the steps is between 30cm-45cm.
    • There are double automatic doors.
    • The doors open by sliding.
    • The width of the opening is 129cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a medium colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are under 120cm.
    • The majority of product aisle widths are under 120cm.
    • Some aisles did have obstructions at the time of the survey, these included: product bins and additional stock.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding door display cabinets.
    • There may be background noise.
    • There is product and overhead signage.
    • Signage is not clearly visible.
    • Lighting levels were even at the time of the survey.
  • Payment Counters and Checkouts View
    • The payment counter surveyed is located to the right after you enter the shop.
    • Signage is not provided for the counter.
    • The height of the counter is 111cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 113cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (No Transfer Space)

  • Location View
    • The toilet surveyed is located to the left, after you enter the shop.
    • The distance from the entrance is 12m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 78cm.
    • The door has a locking handle.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 137cm (width) x 195cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the left as you face the toilet.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the left as you face the toilet.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 91cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.