Access Guide
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
Opening Hours
Public Transport
- There is not a bus stop within approximately 150m of the venue.
- The nearest bus stop is located on Sheepcote Street.
- The nearest train station is Birmingham New Street.
- For more information on Birmingham New Street Station please click here (opens new tab).
- The nearest tram station is The Library.
- For more information on tram maps and times please click here (opens new tab).
Public Parking
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Brunswick Street.
- The name of the car park is Q-Park Brindleyplace.
- There is a/are Blue Badge parking bay(s) available within the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Approach
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- There is step-free access on the approach.
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Comments
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- Brindleyplace is a pedestrian only area.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the right side of the venue.
- The entrance area/door is clearly signed.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 115cm (3ft 9in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm.
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Step(s)
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- The step(s) is/are located just beyond the entrance.
- There is/are 27 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Outside Access (Accessible Entrance)
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Entrance
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- This information is for the entrance located at the left of the venue.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance, via lift.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 105cm (3ft 5in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 144cm.
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Step(s)
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- The step(s) is/are located just beyond the entrance.
- There is/are 27 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are moderate to good.
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Lift
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- There is a lift to access this entrance.
- The lift does bypass the step(s).
Lift (Accessible Entrance)
- There is a lift for public use.
- The lift is located just beyond the accessible entrance.
- The lift is clearly visible from the entrance.
- The lift is approximately 3m (3yd 10in) from the accessible entrance.
- The lift is a platform lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 79cm x 140cm (2ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low to moderate.
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Comments
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- There is a slight ramp to the lift door.
- The lift has a maximum load of 400kg.
Eating and Drinking (Restaurant)
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located to the left of the venue on the first floor.
- There is step-free access, via lift, to the restaurant.
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Service and Menus
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- Tables can be booked in advance.
- There is full table service.
- Menu types include: handheld menus, Braille menus, online menus and large print menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Modern British.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
- There is a portable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The height between the floor and the underside of the lowest dining table is 72cm.
- The distance between the floor and the underside of the highest dining table is 86cm.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- There are also high tables, long tables, booths, bench seats and high stools.
- The type of flooring in this area is wood.
- The lighting levels are low to moderate.
- Lighting levels may be lower in the evening.
Eating and Drinking (Bar)
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Location and Access
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- The following information is for the bar.
- The bar is located on the right of the venue on the first floor.
- There is step-free access, via lift, to the bar.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a bar where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include: online menus, Braille menus, handheld menus and large print menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Modern British.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 110cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 86cm.
- The surface height of the lowest table is 108cm.
- The surface height of the highest table is 112cm.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests on both sides.
- There are also high tables, long tables, bench seats and high stools.
- The type of flooring in this area is wood.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are low to moderate.
- Lighting levels may be lower in the evening.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the right of the bar.
- There is step-free access into the toilet(s), via lift.
- The standard toilet(s) is/are approximately 35m from the lift.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
Accessible Toilet(s)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right of the bar.
- This accessible toilet is approximately 38m (41yd 1ft) from the lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 152cm x 219cm (4ft 12in x 7ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are low to moderate.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 86cm (2ft 10in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 114cm and 177cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 98cm.