Access Guide
Getting Help and Assistance
- There is a team member available for help and assistance.
- There is not a team member trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
- There is not a designated place of safety which can be used by people who may feel scared or at risk.
Opening Hours
Public Transport
- There is a bus stop within approximately 150m of the venue.
- The nearest bus stop is located on Leith Street.
- Edinburgh Bus Station is located at the other end of the St James Quarter shopping centre off Elder Street.
- The nearest train station is Edinburgh Waverley.
- For more information on facilities and services at Edinburgh Waverley Station please click here (opens new tab).
- The nearest tram station is St Andrew Square.
- Trams currently run from Edinburgh Airport to St Andrew Square. From Spring 2023 the tram line will be extended to Newhaven, with a new stop by the St James Quarter called Picardy Place.
- For more information on Edinburgh Trams please click here (opens new tab).
Public Parking
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Leith Street / St James Place.
- The name of the car park is St James Quarter Car Park.
- There is a/are Blue Badge parking bay(s) available within the car park.
- The car park is located below the St James Quarter shopping centre with entrances both on Leith Street and St James Place.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
- Additional Public Parking Information View
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on level 2 of the St James Quarter shopping centre, to the left of the Leith Street entrance.
- The entrance area/door is clearly signed.
- This entrance is signed with 'THE ALCHEMIST BAR RESTAURANT'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the opening is 91cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is not a team member available for assistance at this entrance.
- This entrance gives access to the lifts up to the main bar and restaurant area on level 4.
- There is a slope with a very easy incline.
Lift
- There is a lift for public use.
- The lift is located directly ahead as you enter via the main entrance.
- The lift is clearly visible from the entrance.
- The lift is approximately 8m (8yd 2ft) from the main entrance.
- The lift is a standard lift.
- A team member does not need to be notified for use of the lift.
- The floors which are accessible by this lift are level 2, level 4.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is Medium.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 210cm x 160cm (6ft 11in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
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Comments
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- Please be advised that at entrance level 2, the four buttons marked "THEATRE SERVED - PRESS ME" do not operate the lift(s). The buttons activate an audio / video presentation on the ceiling (photographs 5 and 6). The audio is loud which some people may find disturbing.
Outside Access (Level 4 Entrance)
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Entrance
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- This information is for the entrance located on level 4 of the St James Quarter shopping centre.
- The entrance area/door is clearly signed.
- This entrance is signed with 'THE ALCHEMIST BAR RESTAURANT'.
- There is step-free access at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 146cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is not a team member available for assistance at this entrance.
Eating and Drinking
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Service and Menus
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- Tables can be booked in advance.
- There is full table service and a bar where food and drink can be ordered.
- Team members can bring food and/or drinks to tables.
- Menu types include: handheld menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Modern British.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times, the volume can be adjusted if requested.
- There is not a hearing assistance system .
- There is a portable card machine available for payment.
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Service Counter(s)
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- The height of the counter is 110cm.
- The height of the lowered section at the counter is 75cm.
- There is a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
- The type of flooring in this area is tiles.
- The lighting levels are good.
- Lighting levels can be adjusted by a member of staff upon request.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The height between the floor and the underside of the lowest dining table is 72cm.
- The distance between the floor and the underside of the highest dining table is 89cm.
- The standard height for the underside of dining tables is 73cm.
- The surface height of the highest table is 113cm.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests on both sides.
- In this area there are high tables, long tables, bench seats and high stools.
- The type of flooring in this area is tiles and wood.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are adjustable.
- Lighting levels can be adjusted by a member of staff upon request.
- Lighting levels may be lower in the evening.
Entrance (Balcony)
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Entrance
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- This information is for the entrance located on the right as you exit the lifts.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 182cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is not a team member available for assistance at this entrance.
- There is a second similar door to the balcony to the left of this door.
Outdoor Seating (Balcony)
- The outdoor seating is located on the balcony on the right as you exit the lifts.
- There is step-free access to the outdoor seating.
- The distance between the floor and the underside of the lowest dining table is 71cm.
- The distance between the floor and the underside of the highest dining table is 75cm.
- The standard height for the underside of dining tables is 71cm.
- There are also high tables, bench seats and high stools.
- The surface height of the highest table is 94cm.
- Some chairs are permanently fixed.
- No tables are permanently fixed.
- Some chairs have armrests on both sides.
- The type of flooring in this area is concrete tiles.
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the left as you exit the lift.
- This accessible toilet is approximately 6m (6yd 1ft) from the lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 164cm x 244cm (5ft 5in x 8ft).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- The transfer space is obstructed by a sanitary bin.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 121cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 80cm (2ft 7in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 70cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 94cm (3ft 1in).
- The contrast between the hand dryer and the wall is high.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 86cm.
Step(s) (Standard Toilets)
- There is a/are step(s) located to the right of the bar.
- The step(s) is/are used to access the standard female and male toilets.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are moderate to good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the right of the bar.
- There is stepped access into the toilet(s).
- The standard toilet(s) is/are approximately 30m from the lifts.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.