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Americas

The British Museum, Great Russell Street, London, WC1B 3DG

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Access Guide

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Introduction

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in Russell Square Park.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact the museum in advance by emailing [email protected] or speak to a member of staff at either entrance foyer.
  • There are portable resting stools available to use when going around the museum.
    They are located on the ground floor in Rooms 6, 17 and 24 and on Level 3 in the South Stairs/Lift Lobby and next to the East Stairs landing.
  • There is a BSL Handset Guide of the museum available, which can be collected from the Audio Guide Desk in the Great Court.
    There is a Large Print copy of the Audio Guide available.
    There are free maps of the museum available, please speak to a member of staff.
    There is a large print map of the museum available.
    There are ear defenders available for visitors.

Attraction / Exhibit (Ground Floor - Rooms 26 and 27)

  • Entrance / Opening View
    • There are double, heavy, manual doors with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is tiles.
    • Explanations for the exhibit(s) is/are in information board format.
    • Some exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from the Audio Guide Desk in the Great Court, the audio guide is free of charge.
    • There are some exhibits which start from the floor level.
    • There is bench seating available in Room 26.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are double, heavy, manual doors with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Accessible Toilet(s)

  • The nearest accessible toilet(s) is/are located in the Great Court and next to the east stairs.

Standard Toilet(s)

  • The nearest standard toilet(s) is/are located in the Great Court and next to the east stairs.