You are on Getting Here. Skip to the next section.

Getting Here

• Travelling to the venue by car the shopping park is located just off junction 10 of the M56.
• There is ample Blue Badge parking located in front of the stores, there is also parent and baby parking and 2 electrical hook ups, parking is free.
• There is a bus stop within 150 metres of the shopping park.
• First Bus run services numbers 1,36 and 111 via Cheshire Oaks, the bus stop is located on Coliseum road opposite the shopping park.
• The nearest railway station is Ellesmereport Railway station.
• Ellesmereport Railway station is located 1.3 miles away from the shopping park.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
• British Sign Language interpreters cannot be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The venue does not offer a quiet shopping experience.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Approach. Skip to the next section.

Approach

• The surface of the approach is block paving.
• There is a/are fixed bollard(s) on the approach.

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• Approach View
  • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • There is step-free access on the approach.
• Comments View
  • The bollards are located on the approach to the stores from the car park, the bollards are 106cm high.

You are on Parking. Skip to the next section.

Parking

• The shopping park does have its own parking facilities.
• The car park is located off Coliseum Road.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park does not have a barrier control system.
• The car park surface is tarmac.
• There is a/are Blue Badge parking bay(s) available.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• There is/are 10+ designated Blue Badge parking bay(s) within the car park.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 352cm x 450cm (11ft 7in x 14ft 9in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Parking View
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • There are additional car parks for staff and visitors.
  • There is additional parking to the rear of the Debenhams store, parking is similar to the main parking.
• Paying View
  • There are no parking charges for the car park.
• Drop-off Point(s) View
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located outside The Entertainer store.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
  • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

You are on Main Pedestrian Crossing(s). Skip to the next section.

Main Pedestrian Crossing(s)

• There is tactile paving on the pedestrian crossings that are located at several points in the car park.
• The road surface is tarmac.
• There is a one way system in operation around the car park.
• There is an information board located to the right of the Superdrug store, the map is approximately 200cm high.

You are on External Area(s). Skip to the next section.

External Area(s)

• Digital wayfinders are not available.
• Information screens are provided to aid wayfinding.
• This external area is covered.
• The type of flooring in this area is tiles and stone/concrete paving.
• The following types of seating can be found in this area; metal benches and wooden benches.
• There is good colour contrast between the walls and floor in all corridors/walkways.
• Background music is not played in this area.
• There is step free access in this area.

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• Comments View
  • There are several fixed picnic benches located on the grassed area opposite the Debenhams store. These can be seen in photographs 5 and 6.

You are on Outside Access (Customer Services Suite). Skip to the next section.

Outside Access (Customer Services Suite)

• This information is for the entrance located at the front of the building.
• This entrance gives access to the customer services suite.
• The entrance area/door is clearly signed.
• This entrance sign says 'Customer Services'.
• There is step-free access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• The main door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 100cm.

You are on Reception (Customer Services). Skip to the next section.

Reception (Customer Services)

• The reception point is located ahead as you enter.
• The reception point is approximately 3m (3yd 10in) from the entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step-free access to the reception point.
• There is not a clear unobstructed route to the reception point.
• There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
• The reception counter is not placed in front of a background which is patterned.
• The lighting levels at the reception point are good.
• The height of the reception counter is 120cm .
• There is not sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• There is not sufficient space to write or sign documents on the lowered section of the counter.
• There is not a hearing assistance system at the reception point.
• The type of flooring in the reception area is carpet.
• There is a waiting area close to the reception point.
• Access to the waiting area is unobstructed.
• The following types of seating can be found in this area; sofas and chairs with armrests.
• There is not sufficient space for a wheelchair user to use the waiting area.

You are on Toilet Facilities. Skip to the next section.

Toilet Facilities

• Accessible toilets can be found in -
• Costa
• Starbucks
• Burger King
• Pizza Hut
• Next
• Debenhams.