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Coliseum Shopping Park

30 Coliseum Way, Ellesmere Port, Merseyside, CH65 9HD

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Access Guide

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Getting Here

  • Travelling to the venue by car the shopping park is located just off junction 10 of the M56.
  • There is ample Blue Badge parking located in front of the stores, there is also parent and baby parking and 2 electrical hook ups, parking is free.
  • There is a bus stop within 150 metres of the shopping park.
  • First Bus run services numbers 1,36 and 111 via Cheshire Oaks, the bus stop is located on Coliseum road opposite the shopping park.
  • The nearest railway station is Ellesmereport Railway station.
  • Ellesmereport Railway station is located 1.3 miles away from the shopping park.

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The venue does not offer a quiet shopping experience.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Approach

  • The surface of the approach is block paving.
  • There is a/are fixed bollard(s) on the approach.
  • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • There is step-free access on the approach.
  • Comments View
    • The bollards are located on the approach to the stores from the car park, the bollards are 106cm high.

Parking

  • The shopping park does have its own parking facilities.
  • The car park is located off Coliseum Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 352cm x 450cm (11ft 7in x 14ft 9in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • There are additional car parks for staff and visitors.
  • There is additional parking to the rear of the Debenhams store, parking is similar to the main parking.
  • There are no parking charges for the car park.
  • There is a/are clearly marked drop-off point(s).
  • The drop-off point(s) is/are located outside The Entertainer store.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.
  • There is no tactile paving on dropped kerbs between the drop-off point(s) and the entrance.

Main Pedestrian Crossing(s)

  • There is tactile paving on the pedestrian crossings that are located at several points in the car park.
  • The road surface is tarmac.
  • There is a one way system in operation around the car park.
  • There is an information board located to the right of the Superdrug store, the map is approximately 200cm high.

External Area(s)

  • Digital wayfinders are not available.
  • Information screens are provided to aid wayfinding.
  • This external area is covered.
  • The type of flooring in this area is tiles and stone/concrete paving.
  • The following types of seating can be found in this area; wooden benches and metal benches.
  • There is good colour contrast between the walls and floor in all corridors/walkways.
  • Background music is not played in this area.
  • There is step free access in this area.
  • Comments View
    • There are several fixed picnic benches located on the grassed area opposite the Debenhams store. These can be seen in photographs 5 and 6.

Outside Access (Customer Services Suite)

  • This information is for the entrance located at the front of the building.
  • This entrance gives access to the customer services suite.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Customer Services'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 100cm.

Reception (Customer Services)

  • The reception point is located ahead as you enter.
  • The reception point is approximately 3m (3yd 10in) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is not a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is 120cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • There is not sufficient space to write or sign documents on the lowered section of the counter.
  • There is not a hearing assistance system at the reception point.
  • The type of flooring in the reception area is carpet.
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The following types of seating can be found in this area; sofas and chairs with armrests.
  • There is not sufficient space for a wheelchair user to use the waiting area.

Toilet Facilities

  • Accessible toilets can be found in -
  • Costa
  • Starbucks
  • Burger King
  • Pizza Hut
  • Next
  • Debenhams.