You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• The venue does not offer a quiet shopping experience.
• Water bowls for assistance dogs are available.
• Worcester Shop mobility is located on Level 6 of the car park, the shop mobility has its own blue badge parking. The shop mobility was undergoing a refurbishment at the time of the survey,.
• DIAL (Disability Information Advice Line) South Worcestershire is located on Level 6 of the Car Park. http://www.dialsworcs.org.uk/.

You are on Getting Here. Skip to the next section.

Getting Here

• The Crowngate Shopping Centre is located in the centre of Worcester, The car park is located off All Saint's Road. The postcode for the car park is WR1 3LZ.
• The multi storey car park has 6 levels. There are Blue Badge parking bays on Level 2 and Level 6, the Blue Badge parking bays on Level 6 are for shop mobility customers. There are 16 accessible parking bays on floor 2, marked with a large white A, which are intended for use by people who require a little extra space when getting in and out of their vehicles. If you do have a Blue Badge, then continue to display it when you use these accessible bays in the same way that you would do with a standard disabled parking bay.
• There is a bus stop within 150 metres of the shopping centre.
• The bus station has 15 stands. The bus companies operating within this station are First UK Bus Services and National Express. There is access to level 2 of the shopping centre via stairs, escalators or lift.
• The nearest railway station is Worcester Foregate.
• Worcester Foregate Station is located 0.2 miles from Crowngate Shopping Centre.

You are on Multi Storey Car Park. Skip to the next section.

Multi Storey Car Park

• For information about the parking please click here (opens in new tab).

You are on Friary Walk to Chapel Walk. Skip to the next section.

Friary Walk to Chapel Walk

• There is step free access from Friary Walk to Chapel Walk.
• The multi storey car park is located at Friary Walk.
• The surface of the paths leading from Broad Street and Angel Place entrance is block paving.
• There is signage to Chapel Walk.
• There is a slight slope on the path leading from Broad Street.

You are on Access Point (Broad Street). Skip to the next section.

Access Point (Broad Street)

• This information is for the access point located on Broad Street.
• The access point is clearly signed.
• This access point sign says 'Crowngate'.
• There is step-free access at this access point.
• There is a canopy or recess which provides weather protection at this access point.

You are on Access Point (High Street). Skip to the next section.

Access Point (High Street)

• This information is for the access point located on the high street.
• The access point is clearly signed.
• This access point sign says 'Crowngate Chapel Walk'.
• There is ramped/sloped access at this access point.
• There is a canopy or recess which provides weather protection at this access point.

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• Ramp/Slope View
  • The ramp/slope is located just beyond the entrance.
  • The gradient of the ramp/slope is steep.

You are on Access Point (Bank Street). Skip to the next section.

Access Point (Bank Street)

• This information is for the access point located on Bank Street.
• The access point is clearly signed.
• This access point sign says 'Crowngate Chapel Walk'.
• There is ramped/sloped access at this access point.
• There are bollards at this access point.

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• Access Point View
  • The bollards do not have an identification band to aid visually impaired people.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • There is a slope with a very easy incline.

You are on Access Point (Deansway). Skip to the next section.

Access Point (Deansway)

• This information is for the access point located on Deansway.
• The access point is clearly signed.
• This access point sign says 'Crowngate'.
• There is step-free access at this access point.
• The minimum width between the bollards is 170cm.

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• Access Point View
  • The bollards do not have an identification band to aid visually impaired people.

You are on External Area(s). Skip to the next section.

External Area(s)

• Overhead signs are provided to aid wayfinding.
• Wall mounted signs are provided to aid wayfinding.
• This external area is partially covered.
• The type of flooring in this area is stone/concrete paving.
• The following types of seating can be found in this area; wooden benches.
• Background music is not played in this area.
• There is step free access in this area.

You are on Toilet Facilities. Skip to the next section.

Toilet Facilities

• There are toilet facilities available in some of the units for customers.
• The shopping centre toilets are located on level 1 of Friary Walk.