Access Guide
Getting Here
- Fosse Park is located outside the centre of Leicester, off Narborough Road and the A5460.
- There is parking available at Fosse Park North, South and West.
The is Blue Badge parking available in all 3 car parks.
There is clear signage to the car parks. - There is a bus stop within 150 metres of the shopping centre.
- There are a number of car parks located around Fosse Park on Narborough Road and Fosse Park Avenue.
- The nearest railway station is Leicester.
- Leicester Station is located in the City Centre.
There is a taxi rank at the train station and buses to Fosse Park.
Getting Help and Assistance
- For information about Fosse Park please click here (new tab).
- There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- Modern Mobility is situated next to the side entrance of the Primark store on Fosse Park North and is open Monday to Saturday 09:00 to 17:00.
Wheelchairs and electric scooters can be booked in advance by phoning 0116 263 0600 or can be hired on the day. Identification is required.
Parking
- The shopping centre does have its own parking facilities.
- The car park is located off Soar Valley Way.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 28 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 460cm (7ft 10in x 15ft 1in).
- There is a 120cm marked zone around the Blue Badge parking bay(s).
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Parking
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- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are available.
- There is an additional car park for visitors.
- There are Tesla and Pod Point electric charging spaces located at the rear of the car park.
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Paying
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- There are no parking charges for the car park.
- Parking is free for visitors of the venue.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- There is a road to cross between the car park and the entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Outside Access (West Entrance)
- This information is for the entrance located off Fosse Park West.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
Parking
- The shopping centre does have its own parking facilities.
- The car park is located off Fosse Park Avenue.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 35 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 450cm (7ft 7in x 14ft 9in).
- There is not a 120cm marked zone around the Blue Badge parking bay(s).
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Parking
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- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- There is an additional car park for visitors.
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Paying
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- There are no parking charges for the car park.
- Parking is free for visitors of the venue.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The surface on the approach to the entrance is block paving.
- There is a road to cross between the car park and the entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Outside Access (North Entrance)
- This information is for the entrance located off Fosse Park North.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- The minimum width between the bollards is 105cm.
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Entrance
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- The bollards do have an identification band to aid visually impaired people.
Internal Area(s)
- Information posts are provided to aid wayfinding.
- The type of flooring in this area is tiles and stone.
- There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
- The following types of seating can be found in this area; wooden benches.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- There is step free access in this area.
Other Floors
- Stairs can be used to access other floors.
- The stairs are located off the main walkway.
- The floors which are accessible by stairs are G,1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Lift
- There is a lift for public use.
- The lift is located off the main walkway.
- Signs indicating the location of the lift are clearly visible from the entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G,1.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Changing Places
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Location and Access
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- The facility is located to the right after you exit the lift.
- The facility is approximately 6m (6yd 1ft) from the lift.
- The facility is in addition to standard and accessible toilets.
- There is level access into the facility.
- The facility surveyed is for the sole use of disabled people.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The door has a horizontal grab rail.
- The width of the door is 105cm (3ft 5in).
- The dimensions of the facility are 300cm x 400cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The colour contrast between the walls and floor is good.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 270cm.
- The transfer space on the left as you face the toilet is 100cm.
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The colour contrast between the dropdown rail(s) and wall is poor.
- As you face the toilet there are vertical grab rails on both sides.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a spatula flush.
- There is a toilet roll holder.
- The toilet has a cistern.
- The toilet seat colour contrast is good.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 190cm (6ft 3in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is not a shower unit with a detachable shower head.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on the right.
- The colour contrast between the wash basin grab rail(s) and wall is good.
- There is a soap dispenser.
- The soap dispenser is not at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 110cm.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 140cm.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is not at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 120cm.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are general waste (with no lid), female sanitary and non-infectious waste disposal units.
- There is a coat hook.
- The height of the coat hook is 175cm from the floor.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are moderate to good.
Accessible Toilet(s) (Left Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right after you exit the lift.
- This accessible toilet is approximately 12m (13yd 4in) from the lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 100cm (3ft 3in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 185cm x 215cm (6ft 1in x 7ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general waste (with no lid) and sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 130cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 105cm.
- The shelf is not located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The contrast between the towel dispenser and the wall is good.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
Accessible Toilet(s) (Right Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right after you exit the lift.
- This accessible toilet is approximately 10m (10yd 2ft) from the lift.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 100cm (3ft 3in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 190cm x 215cm (6ft 3in x 7ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm (3ft 11in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 130cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 105cm.
- The shelf is not located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The contrast between the towel dispenser and the wall is good.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the right after you exit the lift.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 7m from the lift.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The height of the lowered wash basin is 60cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are low to moderate.
Parent and Baby Room
- There is a parent and baby room for public use.
- The parent and baby room is located to the right after you exit the lift.
- The parent and baby room is approximately 12m from the entrance.
- There is step-free access into the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 95cm (3ft 1in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 80cm.
- The wash basin tap type is sensor.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is a toilet in the parent and baby room.
- There is not a flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.