Access Guide
Overview
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About
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- This is a retail park.
- Outdoor areas are partially sheltered.
- Fosse Food Central is internal.
- Customer/guest information points are not available.
- A play area for children is available.
- The play area is located in the Fosse Park West area.
- The play area does not have any equipment with adaptations.
- View information on opening times.
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Parking and Public Transport
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- The shopping centre has its own car park, with Blue Badge parking available.
- There are 3 car parks in total and 3 have Blue Badge parking available.
- Car parks with Blue Badge parking have step-free level access to the shopping centre.
- The nearest train station is Leicester.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- This venue does not offer a quiet shopping experience.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located on the first floor of Fosse Food Central.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located on the first floor of Fosse Food Central.
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Changing Places Facilities
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- Changing Places facilities are located on the first floor of Fosse Food Central.
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Changing Facilities
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- Parent and baby changing facilities are located on the first floor of Fosse Food Central.
Pedestrian Access - Soar Valley Way
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Access Point
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- This access point is located on Soar Valley Way.
- The approach to the access point has bollards.
- The access point is clearly signed.
- There is step-free level access at the access point.
- There is an open gap at this access point.
- The width of the opening is 108cm.
- There are similar access points located around Fosse Park.
- There is also a stepped-only access point from Narborough Road.
Parking (West)
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 244cm (width) x 475cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 116cm.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has bollards.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 8 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 228cm (width) x 456cm (depth).
- The nozzle holster is at a suitable height for a wheelchair user.
- An online account is required to use the charging point.
- Payment can be made via an app.
- There are also Tesla EV charging bays available.
Parking (North)
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 238cm (width) x 445cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 107cm.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
Parking (South)
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 444cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 122cm.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has bollards.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
Walkways - North, South and West
- Circulation routes in this area include: pavements.
- Pedestrian circulation routes have paving slabs and cobbled surfaces.
- There are potential obstacles in some areas which include: bollards, signs and advertising boards.
- This area is step-free and level.
- The majority of the pathways are wide enough for wheelchair users.
- Signage here includes: wayfinding and information boards.
- There are seats in this area for people to rest.
- There is a steep slope which overcomes 11 steps on the walkways between Fosse Park North and Fosse Park South.
- There are pedestrian crossings between Fosse Park North and Fosse Park South and also between Fosse Park West and Fosse Park South.
Pedestrian Crossing - Everard Way - Fosse Park North and South
- This is a pelican crossing point.
- The crossing point has dropped kerbs.
- Dropped kerbs have tactile paving.
- The crossing point has a rotating cone.
Pedestrian Crossing - Grove Way - Fosse Park West and South
- This is a pelican crossing point.
- The crossing point has a refuge island.
- The crossing point has dropped kerbs.
- Dropped kerbs have tactile paving.
- The crossing point has a rotating cone.
Food Central
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Location and Route
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- Food Central is located between Fosse Park North and Fosse Park West.
- The most accessible route has step-free level access.
- There are no obstacles to the West Entrance. However, there are bollards at the North Entrance.
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Access
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- The West Entrance was surveyed.
- There is also an entrance from the North Car Park.
- There is step-free level access into the building.
- There are double automatic doors.
- The doors open towards you.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
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Building information
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- The building has the following floors: Ground and 1.
- Step-free access to other floors is via standard passenger lift.
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include permanent physical obstructions and moveable physical obstructions.
- There is no (or very little) background noise.
- There is wayfinding signage.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the use of large glazed walls.
Lift
- The lift surveyed is located within Food Central.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The Ground and Level 1 floors can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 158cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located within Food Central.
- The Ground and Level 1 floors can be accessed by these stairs.
- There are permanently held open doors to access the stairwell.
- There are handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Changing Places (Food Central)
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Location and Access
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- The Changing Places facility surveyed is located on the first floor of Food Central.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the lift is 8m.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 105cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
- The dimensions of the facility are 400cm (width) x 299cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 100cm (from the side of the toilet pan).
- The lateral transfer space on the right is 270cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 191cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 103cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 131cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 107cm and 179cm from the floor.
- A privacy screen is available.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Food Central - Left Transfer)
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Location
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- The toilet surveyed is located on the first floor of Food Central.
- The distance from the lift is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 100cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 185cm (width) x 216cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 121cm (from the side of the toilet pan).
- There is a wall sensor flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 199cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 103cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 103cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 132cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Parent and Baby Room / Feeding Room (Food Central)
- The room is located on the first floor of Food Central.
- The distance from the lift is 15m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is pictorial signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 80cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- The height of the baby change facility when in use is 95cm.
- There is also a toilet, a wash basin, a hand dryer, a mirror and a coat hook in the room.
- The wash basin has a sensor tap.
- The room has a nappy/incontinence items bin.
- Seating available in this room includes: armchairs.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The family toilet is in a separate room, with another baby changing table.
