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Rushden Lakes

Rushden, Northampton, NN10 6FH

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • Toilets with adaptations are not available.
    • Female and male step-free standard toilet facilities are located within the Boardwalk toilet block.
    • There are toilet with adaptations available within some of the restaurants, cafes, bars and shops around Rushden Lakes for customers.
  • Changing Places Facilities View
    • Changing Places facilities are located within the Broadwalk toilet block.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the male and female standard toilets and the Changing Places facility.

Parking

  • Car Park View
    • The car park is located at the centre of Rushden Lakes.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 105 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 480cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • There are 47 "Accessible Bays" which are located next to the Blue Badge parking bays.
    • They are purple bays and they are marked with a large white "A".
    • There are intended for use by people who require extra space when getting in and out of the vehicle including parents with children, carers or people with temporary restrictions of movements.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Free parking is restricted to a maximum of 5 hours.
    • If visitors would like to extend their stay longer than 5 hours, please visit customer services or speak to a member of staff located within the Atrium.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 260cm (width) x 490cm (depth).
    • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
    • Payment can be made via an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Pedestrian Crossings

  • Some of the pedestrian crossings have dropped kerbs on both sides.
  • Some of the pedestrian crossings are level with the road.
  • The pedestrian crossings have tactile paving on both sides.
  • Some of the pedestrian crossing have bollards on one or both sides.
  • The width between the bollards varies.
  • The bollards have clear identification band.
  • The surface of the road is tarmac.
  • Traffic is coming from both directions.

North Walk, South Walk, East Terrace and Garden Terrace

  • This section covers the walkways along North Walk, South Walk, East Terrace and Garden Terrace.
  • Circulation routes in this area include: pavements.
  • Pedestrian circulation routes have block paving surfaces.
  • There are potential obstacles in some areas which include: bollards and signs.
  • This area is step-free and level.
  • The pathways are wide enough for wheelchair users.
  • Signage here includes: wayfinding, information boards and maps.
  • There are seats in this area for people to rest.
  • There is bench seating at regular intervals on all walkways.

Boardwalk

  • This section covers the Broadwalk.
  • There is step-free access to the Broadwalk from North Walk and car parking.
  • There is ramped access to the Broadwalk from the Western Terrace.
  • Circulation routes in this area include: pavements.
  • Pedestrian circulation routes have block paving surfaces.
  • There are potential obstacles in some areas which include: signs and street furniture.
  • This area is step-free and level.
  • The pathways are wide enough for wheelchair users.
  • Signage here includes: wayfinding, information boards and maps.
  • There are seats in this area for people to rest.
  • There are benches and sun loungers available.

Entrance (Customer Services)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 135cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.

Customer Services

  • The counter is located within the Customer Services building.
  • The distance from Customer Services entrance is 2m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 115cm.
  • There is not a lowered section at the counter.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is patterned.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs.

Changing Places (Boardwalk)

  • Location and Access View
    • The Changing Places facility surveyed is located within the Boardwalk toilet block.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
    • The dimensions of the facility are 290cm (width) x 350cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 170cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder is located on the dropdown rail.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 181cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There is a grab rail for the shower.
    • The grab rail for the shower has a high colour contrast.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 97cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 113cm from the floor.
    • A wide paper roll dispenser is available.
    • The wide paper roll dispenser is 87cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • A privacy screen is available.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • There is baby changing facility available.
    • The height of the baby changing unit is 93cm.

West Terrace Atrium

  • Location and Route View
    • The most accessible route has step-free level access.
    • This route has bollards.
  • Access View
    • There is step-free level access into the building.
    • There are double automatic doors, which are push pad activated.
    • The height of the push pad is 75cm.
    • The doors open towards you.
    • The width of the opening is 205cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a high colour contrast.
    • There is a second set of double automatic doors, which are push pad activated.
    • The height of the push pad is 75cm.
    • The doors open towards you.
    • The width of the opening is 205cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a high colour contrast.
  • Building information View
    • There are no toilet facilities.
    • The building has the following floors: Ground and 1.
    • Step-free access to other floors is via standard passenger lift.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is no (or very little) background noise.
    • There is wayfinding signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the use of large glazed walls.
  • Counters View
    • The Information Desk was surveyed.
    • It is located ahead as you enter.
    • Signage is not provided for the counter.
    • The height of the counter is 107cm.
    • There is not a lowered section at the counter.
    • There is not a hearing assistance system.
    • Lighting levels vary due to the use of large glazed walls.
    • The information desk is not staffed.

Lift (West Terrace Atrium)

  • The lift surveyed is located to the right after you enter the West Terrace Atrium.
  • The distance from West Terrace Atrium entrance is 1m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 100cm.
    • The internal dimensions of the lift are 160cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and an intercom hearing assistance system.
    • Lighting levels were even at the time of the survey.

Escalators (West Terrace Atrium)

  • The escalators surveyed are located ahead as you enter the West Terrace Atrium.
  • The ground and first floors can be accessed by escalator.
  • The steps are clearly marked.
  • The foot (bottom) and head (top) of the escalators are clearly marked.
  • Lighting levels vary due to the use of large glazed walls.

Stairs (West Terrace Atrium)

  • The stairs are located ahead as you enter the West Terrace Atrium.
  • The ground and first floors can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.