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Bispham - Tram Stop

Queen's Promenade, Blackpool, Lancashire, FY2 9AZ

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Access Guide

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Introduction

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Blackpool.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.

Level Change (Platforms)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • Comments View
    • There is a similar ramp to access both the North and South platforms.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Comments View
    • There are two designated areas on the platforms that mark where the accessible entrances for the trams will stop.

Station

  • There are 2 platforms at this station.
  • The station is not staffed.
  • There is not an office to obtain help.
  • There is not a ticket office.
  • There is not a taxi rank.
  • Platforms which have tactile markings at the platform edge are 1-2.
  • There maybe a small gap between the platform and the tram.
  • There maybe a small lip between the platform and the tram.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by ramp / slope is / are 1-2.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located in the toilet block, next to the stop.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 145cm x 230cm (4ft 9in x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.