Access Guide
Overview
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About
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- Occupying 2400 square metres over two floors, this purpose-built venue is designed to cater for various events on a grand scale.
- Facilities available in the venue include: conference and exhibition function halls.
- Opening times are in line with individual events.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Alfred Street Car Park.
- View information on Alfred Street car park (opens new tab) .
- The nearest train station is Blackpool North.
- The nearest bus station is Corporation Street.
- The nearest tram stop is North Parade.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- Alternatively, there is step free level access from the Empress Ballroom foyer.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
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Related Access Guides
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- Winter Gardens.
- View information on Winter Gardens (opens new tab) .
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located behind the Winter Gardens.
- The name of the car park is Alfred Street Car Park.
- Designated Blue Badge parking bays are not available in the car park.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 6 toilets with adaptations.
- Toilets with adaptations are located on level -1 straight ahead from the lift; on level 0 in the foyer to the sides of the halls; on level 1 in the foyer after the halls and on the balcony beyond the bar.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located on level -1 straight ahead from the lift; level 0 in the foyer to the sides of the halls; level 1 in the foyer after the halls and on the balcony beyond the bar.
- The male and female step-free standard toilet facilities are located on level -1, straight ahead from the lift.
- The male and female step-free standard toilet facilities are located on level 0 in the foyer to the sides of the halls.
- The male and female step-free standard toilet facilities are located level 1 in the foyer after the halls, and on the balcony beyond the bar.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located on level -1 to the right from the lift.
- Parent and baby changing facilities are located on level -1 ahead from the lift and on level 1 in the foyer after the halls.
Entrance
- This entrance is located at the front of the Blackpool Conference and Exhibition Centre.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open towards you.
- There is a push pad at a height of 102cm.
- The width of the opening is 184cm.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 102cm.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Some flooring is shiny and patterned.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: benches.
- Lighting levels vary due to the size of the space.
Reception
- The reception is located ahead from the entrance.
- The distance from the entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 112cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift
- The lift surveyed is located ahead from the Blackpool Conference and Exhibition entrance and then to the left.
- The distance from the Blackpool Conference and Exhibition entrance is 17m.
- The most accessible route to the lift has step-free level access.
- Floors -1, 0 and 1 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 156cm (width) x 139cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which vary in size.
Escalators
- The escalators surveyed are located the Blackpool Conference and Exhibition entrance.
- Levels -1, 0 and 1 are accessed by escalators.
- The escalator steps are unmarked.
- The foot (bottom) and head (top) of the escalators are not clearly marked.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs
- The stairs surveyed are located near the entrance.
- Levels -1 and 0 can be accessed by these stairs.
- There are 20 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Foyer Hall
- The room is located on the right from the entrance.
- The distance from the entrance is 15m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The width of the opening is 650cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
- The space can be sub-divided into 4 separate rooms.
Circle Hall
- The room is located on level 1.
- The distance from the lift is 8m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open both ways.
- The width of the opening is 132cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the stage at the front of the hall.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
- The space can be sub-divided into 4 separate rooms
- There is a mobile platform lift available to access the stage.
Circle Hall Bar
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Location and Access
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- The Circle Hall Bar is located on level 1, to the right from the lift.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- The doors open away from you.
- The width of the opening is 160cm.
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Service
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- This area has a bar where drinks can be ordered.
- Menus are handheld and wall-mounted.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located on the right, from the entrance.
- There is step-free level access to the counter.
- The height of the counter is 107cm.
- There is not a lowered section at the counter.
- The counter has windows.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: benches.
- Furniture available in this area includes: coffee tables.
- The chairs and tables are fixed.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Changing Places
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Location and Access
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- The Changing Places facility surveyed is located on level -1 to the right, from the lift.
- The Changing Places toilet is in addition to other toilet facilities.
- There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the lift is 2m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 101cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 360cm (width) x 441cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet.
- The transfer space on the right as you face the toilet is 83cm.
- The transfer space on the left as you face the toilet is 125cm.
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 83cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 195cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head.
- The shower controls are twist/turn.
- There is a flip-down shower seat.
- The shower seat is 47cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 103cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The facility has a sanitary bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were low at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on level -1, ahead from the lift and on the right after the stairs.
- The distance from the lift is 18m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 92cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 176cm (width) x 194cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 111cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 85cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 91cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were low at the time of the survey.
Parent and Baby Room / Feeding Room
- The room surveyed is located on level -1, ahead from the lift and on the right after the stairs.
- The distance from the lift is 15m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 76cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 87cm.
- There is a wash basin and a hand dryer in the room.
- The wash basin has a sensor tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: armchairs.
- The walls and floor have a high visual contrast.
- Lighting levels were low at the time of the survey.
