You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Blackpool FC Restaurant, Universe Fitness Suite, Mayfaire Spa and independent businesses.
• Services / facilities within the grounds include Blackpool FC Conference Centre, Blackpool FC, supporters' shop, NHS The Gateway Centre, Valley Church, and independent businesses.
• Blackpool FC Conference Centre link (new tab) - click here.
• Blackpool Football Club link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Blackpool South.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Details of parking charges can be found onhttps://blackpoolfootballclubhotel.co.uk/our-rooms-suites.
  • The car park is located at the front and rear of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 8 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
  • The nearest Blue Badge bay is 6m (6yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 80m (87yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 92cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 180cm.

You are on Reception (Concierge). Skip to the next section.

Reception (Concierge)

• The desk/counter is 3m (3yd 10in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • This desk is not always manned.
  • There is a telephone on this desk providing a direct line to a taxi company.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located opposite the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 5m (5yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 220cm (3ft 7in x 7ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Reception (First Floor). Skip to the next section.

Reception (First Floor)

• The desk/counter is 4m (4yd 1ft) from the first floor lift.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the Blackpool FC restaurant and in the fitness suite.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Fitness Suite (Universe Fitness). Skip to the next section.

Fitness Suite (Universe Fitness)

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• Access to Fitness Suite View
  • The fitness suite is located off the first floor corridor.
  • The fitness suite is 39m (42yd 1ft) from the first floor lift.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The doors are heavy.
  • The opening is 140cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is NVQ level 2 and 3.
  • Equipment suitable for mobility or sensory impaired users includes free weights.
  • A portable hearing loop is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • The fitness suite reception desk is 3m from the fitness suite entrance.
  • The height of the fitness suite reception desk is 108cm.

You are on Standard Changing Room (Universe Fitness). Skip to the next section.

Standard Changing Room (Universe Fitness)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 5m (5yd 1ft) from the fitness suite entrance.
• The standard changing room(s) is/are approximately 1m (3ft 3in) from the reception desk.
• The standard changing room(s) is/are approximately 1m (3ft 3in) from the fitness suite.
• The standard changing room(s) surveyed is/are located on the first floor, within the fitness suite.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a shallow step.

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• Comments View
  • The lowest locker in the changing room is 49cm high, the highest locker is 183cm high.
  • There is a similar male changing room adjacent.

You are on Standard Toilet(s) (Universe Fitness). Skip to the next section.

Standard Toilet(s) (Universe Fitness)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located within the female standard changing room.
  • The female toilet(s) is/are approximately 5m (5yd 1ft) from the fitness suite entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located within the male standard changing room.
  • The male toilet(s) is/are approximately 4m (4yd 1ft) from the fitness suite entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.

You are on Serenity Spa. Skip to the next section.

Serenity Spa

• The spa is located at the rear of the first floor corridor and is 54m from the lift.
• There are two sets of doors to the spa.
• Both sets doors are double and heavy.
• These doors open towards you (pull) and are 140cm wide.
• The reception desk is 2m from the spa entrance.
• The reception desk is 112cm high.
• There are loungers, a steam room and sauna within the spa relaxation room (photographs 6, 7 and 8).
• There is a shallow step to access both the sauna and the steam room.
• There are individual treatment rooms within the spa.

You are on Standard Changing Room (Mayfaire Spa - Unisex). Skip to the next section.

Standard Changing Room (Mayfaire Spa - Unisex)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 5m (5yd 1ft) from the spa entrance.
• The standard changing room(s) is/are approximately 3m (3yd 10in) from the reception desk.
• The standard changing room(s) is/are approximately 6m (6yd 1ft) from the spa relaxation room.
• The standard changing room(s) surveyed is/are located on the first floor, within the spa.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a shallow step.

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• Comments View
  • These changing rooms are used by people who have booked treatments in the spa.
  • The changing rooms are only used by individual customers.
  • They are not used by females and males at the same time.

You are on Standard Toilet(s) (Mayfaire Spa). Skip to the next section.

Standard Toilet(s) (Mayfaire Spa)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the first floor, within the spa standard unisex changing room.
  • The shared toilet(s) is/are approximately 60m (65yd 1ft) from the first floor lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels are medium.

You are on Eating and Drinking (Corner Flag Restaraunt). Skip to the next section.

Eating and Drinking (Corner Flag Restaraunt)

• The following information is for the restaurant.
• The restaurant is located on the second floor.
• The bar does serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 6m (6yd 1ft) from the second floor lift.
• The distance between the floor and the lowest table is 45cm (1ft 6in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • This restaraunt overlooks the football stadium.
  • Breakfast is served in the restaraunt.
  • The height of the breakfast buffet table is 77cm (photograph 7).
  • There is an exit door in the restaurant that leads to a seating area at pitch side (photograph 8).
  • This door is single heavy and opens away from you (push).

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 72 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 68 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 4 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 17m (18yd 1ft) from the lift.
  • There is level access from an accessible entrance.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 119.
  • The width of the door is 76cm.
  • The height of the bed is 66cm.
  • The measurement between the bed base and floor is 4cm (2in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is a push button style alarm.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 91cm (2ft 12in).
  • The door opens outwards.
  • The door weight is light.
  • The door is locked by a lever twist.
  • The dimensions of the accessible ensuite are 223cm x 190cm (7ft 4in x 6ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 96cm (3ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm in height.
  • The height of the toilet roll holder is 107cm (3ft 6in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • It is tied up and out of reach (higher than 10cm (4") from floor).
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 54cm (1ft 9in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is low.
  • The colour contrast between the walls and floor is low.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is high.
  • Lighting levels are medium.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is high.
  • The colour contrast between the walls and floor in the ensuite is medium.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 4.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.

You are on Lift (First Floor Corridor Hotel and Conference Centre). Skip to the next section.

Lift (First Floor Corridor Hotel and Conference Centre)

• The lift is located at the rear of the first floor corridor.
• The lift is a standard lift.
• The floors which are accessible by this lift are the 1st and 3rd floor of the hotel and the 2nd floor of the Blackpool FC Conference Centre.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 57m (62yd 1ft) from the main lift on the first floor of the hotel.
• Staff do not need to be notified for use of the lift.
• The clear door width is 109cm (3ft 7in).
• The dimensions of the lift are 110cm x 139cm (3ft 7in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • This lift can be used by guests attending the Blackpool FC Conference Centre.

You are on Entrance (Conference Centre Internal Entrance). Skip to the next section.

Entrance (Conference Centre Internal Entrance)

• This information is for the entrance located at the rear of the second floor corridor.

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• Entrance View
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 144cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 88cm.
• Comments View
  • This door can be used by guests who are attending the Blackpool FC Conference Centre.

You are on Accessible Toilet (Blackpool FC Restaraunt). Skip to the next section.

Accessible Toilet (Blackpool FC Restaraunt)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the second floor lift.
  • This accessible toilet is located to the left of the bar.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 215cm x 190cm (7ft 1in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 145cm (4ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Standard Toilet(s) (Blackpool FC Restaraunt). Skip to the next section.

Standard Toilet(s) (Blackpool FC Restaraunt)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left of the bar.
  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the second floor lift.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left of the bar.
  • The male toilet(s) is/are approximately 18m (19yd 2ft) from the second floor lift.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the car park area.
• A member of staff trained in BSL skills is not normally on duty.