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Genting Casino

64 Queens Promenade, Blackpool, Lancashire, FY2 9QG

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Access Guide

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Introduction

  • Services / facilities within the building include the casino, Fahrenheit Bar and Grill and Fahrenheit Bar.
  • Comments View
    • Registration can be done on your first visit or is available on the website, however ID will be required on your first visit.
    • Under 25 year olds will also require photographic ID on their first visit.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Layton.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Times (Casino)

  • Monday 12:00 - 04:00.
  • Tuesday 12:00 - 04:00.
  • Wednesday 12:00 - 04:00.
  • Thursday 12:00 - 04:00.
  • Friday 12:00 - 04:00.
  • Saturday 12:00 - 04:00.
  • Sunday 12:00 - 04:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front and side of the venue.
    • The car park type is open air/surface.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The nearest Blue Badge bay is 60m (65yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 64m (69yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 159cm (5ft 3in).
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 84cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 6 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • There is a third door to the right of reception (photograph 4).
    • This door is single, heavy and opens away from you (push).
    • The door has an opening width of 95cm.
    • There is a similar door to the left of this door.
    • Photographs 6 and 7 show the access point at the top of the ramp
    • This access point has no doors and is 119cm wide.
    • This access point leads to the first set of entrance doors detailed above.

Emergency Exit

  • There is an emergency exit at the rear of the venue to allow access for anyone who may find the steep ramp at the main entrance difficult.
  • This entrance can only be opened from the inside.
  • This can be requested from reception.
  • There are two sets of doors here which open towards you and are double.
  • These doors are 132cm wide.
  • There is a slight ramp in front these doors with a handrail to the right going up.
  • There is also a slight slope between both sets of doors with no handrails.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.
  • Comments View
    • The touch screen is for reward points (photograph 3).
    • The highest function on this touch screen is 137cm, the lowest function is 95cm.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Card Room

  • The card room is located to the right of the third entrance door and is used for tournaments.
  • There are no doors at the entrance to this area.
  • The open entrance here is 145cm wide.
  • The tables in this room are 69cm high.

Level Change (Casino)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located beyond the third entrance door.
  • There is/are 9 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments View
    • Photographs 1 and 2 show the steps beyond the third entrance door leading to the casino.
    • Photograph 3 shows 7 clearly marked steps with handrails on either side at the rear of the card room leading to the casino.

Lift

  • There is a lift for public use.
  • The lift is located in the card room to the right of the third entrance door.
  • The lift is a platform lift.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 109cm x 137cm (3ft 7in x 4ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Reception (Casino Cash Desk)

  • The desk/counter is 8m (8yd 2ft) from the lift.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Casino

  • The casino is located on the lower mezzanine level.
  • There are various gaming tables including Black Jack, Live Roulette and Kalooki.
  • There are also roulette and baccarach slots and various gaming machines.
  • The height of the Roulette table is 78cm (photograph 1).
  • The height of the Black Jack table is 100cm (photograph 2).
  • The height of the Kalooki table is 63cm (photograph 3).

Eating and Drinking (Fahrenheit Bar)

  • The following information is for the bar.
  • The bar is located to the left of the lift.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the lift.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (Fahrenheit Bar)

  • The following information is for the restaurant.
  • The restaurant is located at the far left of the venue.
  • Full table service is available.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 23m (25yd 6in) from the lift.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Fahrenheit Bar)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of the bar.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are low to moderate.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is written text and no signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the lift.
    • This accessible toilet is located to the left of the cash desk.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 134cm x 187cm (4ft 5in x 6ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 68cm (2ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 111cm (3ft 8in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left of the lift.
  • There is/are 7 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Additional Info

  • A bowl of water can be provided for an assistance dog.