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New Central Coach Station

Junction Central Drive / New Bonny Street, Blackpool, Lancashire, FY1 5QE

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Blackpool North.

Parking

  • The venue does not have its own car park.

Outside Access (Main Vehicular Entrance)

  • This information is for the entrance located on Central Drive.
  • There is not level access into the venue.
  • The width of the door opening is 180cm (5ft 11in).

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located on the concourse.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 85cm (2ft 9in).

Level Change (Ticket Office Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 100cm (3ft 3in).

Reception (Ticket Office)

  • The desk/counter is 3m (3yd 10in) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.

Bus Station

  • The station is staffed.
  • There are generally 2 member(s) of staff on duty.
  • The station is not staffed between 16:30 - 09:30.
  • There is not an office to obtain help (other than the ticket office).
  • There is a ticket office / travel centre.
  • The ticket office / travel centre is located between the bus stands and toilets.
  • The ticket office / travel centre is 23m (25yd 6in) from the main vehicular entrance.
  • There are 6 stands / bays.
  • The stands accessed by ramp / slope are 1,2,3,4,5,6.
  • The bus companies operating within this station are Stagecoach, National Express, National Holidays and Alpha Travel.
  • There is not a taxi rank at the station.
  • There is not a wheelchair for patrons to borrow.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the ticket office.
    • This accessible toilet is located to the left of the ticket office, within the toilet block.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the ticket office or toilet attendants.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 150cm x 238cm (4ft 11in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • The flush is automatic.
    • There is a 20p charge to use the toilets.

Standard Toilet(s)

Level Change (Toilet Block)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left of the ticket office at the rear of the toilet block.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of the toilet block.
  • There is/are 3 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the car park area.
  • A member of staff trained in BSL skills is not normally on duty.