Access Guide
Introduction
- Services / facilities within the building include Blackpool Tower Eye, Blackpool Tower Dungeon, Dino Mini Golf, Blackpool Tower Circus, 4D Theatre and a café.
- Blackpool Tower link (new tab) - click here.
- Blackpool Tower Circus link (new tab) - click here.
- Blackpool Tower Dungeon link (new tab) - click here.
Opening Times
- The venue has seasonal opening times.
- Please click here for information on opening times.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Blackpool North.
- There is a tram stop within 150m (164yds) of the venue.
- The name of the nearest tram stop is North Pier.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Houndshill Shopping Centre Car Park.
- The car park is located in Coronation Street.
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Promenade Entrance)
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Entrance
View
- This information is for the entrance located on the Promenade.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 140cm (4ft 7in).
- The ramp/slope does not bypass the step(s).
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Step(s)
View
- The step(s) is/are located beyond the entrance.
- There is/are 8 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
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Comments
View
- There is also a central handrail at the steps.
Lift (Promenade Entrance)
- There is a lift for public use.
- The lift is located beyond the entrance.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 4m (4yd 1ft) from the promenade entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
View
- The lift overcomes the 8 steps.
Outside Access (Promenade Tower Entrance)
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Entrance
View
- This information is for the entrance located at the front of the venue.
- There is stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 141cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Step(s)
View
- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
View
- Additional similar sets of manual double doors are available either side of the entrance detailed.
Outside Access (Bank Hey Entrance)
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Entrance
View
- This information is for the entrance located at the rear of the venue, on Bank Hey Street.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 138cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are medium.
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Comments
View
- There are multiple slight slopes within the venue.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, 2, 3, 5, 6, 7.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located to the left as you enter promenade entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 2, 3, 5, 7.
- The lift is approximately 38m (41yd 1ft) from the Promenade entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 155cm x 180cm (5ft 1in x 5ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
View
- There is another lift with similar details to the other side of the reception desk.
Reception (Ballroom Booking Desk)
- The desk/counter is 4m (4yd 1ft) from the floor 3 lift.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Entrance (Ballroom Entrance)
- This information is for the entrance located on level 3 of the tower.
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Entrance
View
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 136cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located beyond the steps on the right.
- The gradient of the ramp/slope is slight.
- The lighting levels at the ramp/slope are low.
- The ramp/slope does not bypass the step(s).
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Step(s)
View
- The step(s) is/are located immediately beyond the entrance.
- There is/are 5 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are low.
Entrance (Ballroom Accessible Entrance)
- This information is for the entrance located on level 3 of the tower.
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Entrance
View
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 132cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located beyond the lift on the right.
- The gradient of the ramp/slope is slight.
- The lighting levels at the ramp/slope are low.
Lift (Ballroom Accessible Entrance)
- There is a lift for public use.
- The lift is located immediately beyond the entrance.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 1m (3ft 3in) from the ballroom accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 86cm (2ft 10in).
- The dimensions of the lift are 86cm x 140cm (2ft 10in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Ballroom
- The Ballroom is accessed from level 3 of the tower.
- There is a single, well marked 15cm high step all around the ballroom floor.
- There are slight ramps with handrails to each side at intervals around the ballroom.
- The ramps are 90cm wide.
- There is loud music playing within the ballroom.
Eating and Drinking (Ballroom)
- The following information is for the café.
- The café is located in the ballroom.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the accessible entrance lift.
- The standard height for tables is 63cm.
- There is ample room for a wheelchair user to manoeuvre.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Level Change (Ballroom Upper Balconies)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the rear of the ballroom.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are low.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Changing Places
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Location and access
View
- The facility is located on level 3, to the rear of the ballroom within a staff only area.
- The facility is approximately 100m (109yd 1ft) from the ballroom accessible entrance lift.
- There is level access to the facility.
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Dimensions and features
View
- You do need a key for the facility.
- It is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The width of the door is 78cm (2ft 7in).
- The dimensions of the facility are 270cm x 280cm (8ft 10in x 9ft 2in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 200cm (6ft 7in).
- The facility hoist is mobile.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 78cm (2ft 7in).
- The transfer space on the right as you face the toilet is 110cm (3ft 7in).
- Wall mounted grab rails are not available for the toilet.
- Drop down rails are provided for the toilet.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
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Comments
View
- As it is located 'backstage', a member of staff will escort visitors to this facility.
Toilet with Adaptations (Amusement Arcade - Left)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
- This accessible toilet is located in the amusement arcade.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 264cm x 160cm (8ft 8in x 5ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 185cm (6ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 96cm (3ft 2in).
Toilet with Adaptations (Amusement Arcade - Right)
- Accessible toilet facilities are available.
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Location and Access
View
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
- This accessible toilet is located in the amusement arcade.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 184cm x 190cm (6ft x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 117cm (3ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 139cm (4ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 92cm (3ft).
Standard Toilet(s) (Ballroom)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located at the rear of the ballroom.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the female standard toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Level Change (Ballroom Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the rear of the ballroom.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Additional Info
- A bowl of water can be provided for an assistance dog.