Access Guide
Overview
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About
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- Facilities available in the venue include: designated wheelchair seating, tiered seating, refreshment counters, and standard toilets.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- The name of the nearest car park is Houndshill Car Park.
- View information on Houndshill Car Park (opens new tab) .
- The nearest step-free train station is Blackpool North.
- The nearest tram stop is Tower.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is an entrance from the promenade at ground level to the back of the stalls, with stepped access beyond the doors
- There are stepped entrances to the stalls and balcony levels from the top of the stairs left of the Promenade entrance.
- When the dungeon is open there is step-free level access to the Accessible Entrance B, but this cannot be guaranteed.
- The following areas have step-free access via ramps or slopes: Accessible Entrance B to the circus from the Promenade entrance, and some areas at the rear of the stalls.
- The following areas have stepped access: all non-designated circus seating, some areas at the rear of the stalls including the refreshment counters.
- Access throughout may include narrow walkways and narrow openings.
- There is not a toilet with adaptations available.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Additional equipment which can be borrowed or hired includes: ear defenders.
- There is a water bowl available for assistance dogs.
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Toilet and Changing Facilities
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Toilet Facilities
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- There are toilets with adaptions located in the arcade area.
- The male and female step-free standard toilet facilities are located to the left from Accessible Entrance B at the rear of the stalls.
- The male standard toilet facilities are located to the right from Accessible Entrance B.
- The male and female standard toilet facilities are located at the rear of the east balcony.
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Changing Places and Changing Facilities
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- There are baby changing facilities in the toilets with adaptions in the arcade.
Parking (Houndshill Car Park)
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located on Coronation Street.
- The name of the car park is Houndshill Car Park.
- Designated Blue Badge parking bays are available in the car park.
Promenade Entrance
- This entrance is located on the promenade at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 3 steps with no handrails.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 144cm.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 141cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Blackpool Tower Reception
- The reception is located to the left from the Promenade Entrance.
- The distance from the Promenade Entrance is 4m.
- There is step-free level access to the reception.
- The height of the reception desk is 121cm.
- There is a lowered section at the desk.
- The height of the lowered section is 96cm.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
Accessible Entrance B
- This entrance is located on the ground floor, to the right from the Promenade Entrance then left through the arcade.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 136cm.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The doors require effort to open.
- The width of the opening is 128cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Theatre (Circus)
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Theatre Information
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- Advanced bookings are available.
- Concessions are not available.
- Captioned performances are not available.
- Signed performances are not available.
- Audio described performances are not available.
- Autism friendly/relaxed performances are not available.
- Sensory friendly performances are not available.
- Ear defenders are available to borrow.
- There is not a hearing assistance system.
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Auditorium
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- The most accessible route to the auditorium has a slight ramp or slope and doors permanently held open.
- There is a designated seating area.
- The following rows have stepped access: all non-designated seats in the stalls and circle.
- Some flooring is patterned.
- Seating available includes: flip-down seats with armrests.
Designated Seating (Circus)
- The designated seating area surveyed is located to the left and right from Accessible Entrance B.
- The distance from Accessible Entrance B is 8m.
- There is step-free level access to the designated seating.
- The designated seating area is clearly marked.
- There are 8 designated spaces for wheelchair users.
- The view from this seating area is clear from obstructions.
- Companions sit behind you.
- There is a member of staff available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- The seating is fixed.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is a toilet with adaptations close to the seating area (within approximately 50m).
- The toilet with adaptions is in the arcade area.
Counter (Refreshments)
- The counter is located at the rear of the stalls, to the right from Accessible Entrance B .
- The distance from Accessible Entrance B is 35m.
- There is sloped and stepped access to the counter.
- The slope has a steep gradient.
- There are 5 steps with a handrail on the left going down.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- There is a second set of 3 steps which are clearly marked with no handrail.
- The height of the counter is 112cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is patterned.
- Lighting levels were low at the time of the survey.
- Wheelchair users can not access the refreshment counters, but a staff member can help with fetching drinks and snacks.
Standard Toilet Facilities (Female)
- The female standard toilet facilities were surveyed.
- The toilets are located to the left from Accessible Entrance B.
- The distance from Accessible Entrance B is 11m.
- The most accessible route has step-free level access, narrow walkways and narrow openings.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The door requires effort to open.
- The width of the door opening is 64cm.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a push tap.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Standard Toilet Facilities (Male)
- The male standard toilet facilities were surveyed.
- The toilets are located to the left from Accessible Entrance B.
- The distance from Accessible Entrance B is 7m.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The door requires effort to open.
- The width of the door opening is 65cm.
- Internally the door has a medium visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin and a wall mounted soap dispenser available.
- The wash basin has a push tap.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are 2 steps up to the urinals and wash basin.