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The Blackpool Tower Dungeon

The Promenade, Blackpool, FY1 4BJ

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Access Guide

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Overview

Parking (Houndshill Car Park)

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Coronation Street.
    • The name of the car park is Houndshill Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Bank Hey Street Entrance)

  • This entrance is located on Bank Hey Street.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 191cm.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception (Ticket Counter)

  • The reception is located ahead from the Bank Hey Street Entrance.
  • The distance from the Bank Hey Street Entrance is 5m.
  • The most accessible route to reception has uneven surfaces.
  • There is step-free level access to the reception.
  • The height of the reception desk is 97cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Seating Area (Waiting Room)

  • Location and Access View
    • The waiting room is located ahead from the Bank Hey Street Entrance, then to the left after the reception.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There is a single manual door with a low visual contrast.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 86cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: benches.
    • The chairs are fixed.
    • There is background noise in this area.
    • Lighting levels were low at the time of the survey.

Lift

  • The lift surveyed is located ahead from the Bank Hey Street Entrance within the waiting room.
  • The distance from the Bank Hey Street Entrance is 15m.
  • The most accessible route to the lift has step-free level access and manual doors.
  • The ground and second floor are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The lift door opening width is 128cm.
  • The internal dimensions of the lift are 128cm (width) x 280cm (depth).
  • Internally the lift has: a separate door to exit.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which vary in size.
  • The lift is fully operated by an actor.

Exhibition Space (The Dungeons Tour)

  • This attraction is indoors.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open and automatic doors.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a low visual contrast.
  • The following may be experienced here: strobe or flashing lights, strong smells, sudden loud noises and lighting effects.
  • There is background noise in some areas.
  • Lighting levels were low at the time of the survey.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches.
  • The seating is fixed.
  • There are shows/talks with designated seating for wheelchair users.
  • Guided tours are available.
  • There is step-free level access throughout the tour, this may include the use of a lift.
  • The following areas of the tour have step-free access via ramps or slopes: one room and the drop ride.
  • The following areas of the tour have stepped access: the surgery and court room seating.
  • Access throughout the tour may include uneven surfaces, doors permanently held open and automatic doors.
  • Towards the end of the tour the stairs give access to the drop ride and exit to the Red Lion pub. Wheelchair users will be escorted back to the lift and then to to the area for access to the drop ride.

Stairs

  • The stairs surveyed are located towards the end of the tour.
  • There are double automatic doors to access the stairwell.
  • The ground and second floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are unmarked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Counter (Photo Desk)

  • The counter is located ahead from the door of the drop down ride at the end of the tour.
  • The distance from the door is 3m.
  • The most accessible route to the counter has automatic doors.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • The flooring is shiny.
  • Lighting levels were low at the time of the survey.

Eating and Drinking (The Red Lion Pub)

  • Location and Access View
    • The Red Lion pub is located on the ground floor, within the arcade.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 156cm.
    • Visitors to the dungeons tour exit directly into the pub beyond the photo desk.
  • Service View
    • This area has a bar where drinks can be ordered.
    • Full table service is available on request only.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
    • Bar snacks and some sweets are available.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located on the left side of the pub from the entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 116cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: sofas and stools.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead from the Bank Hey Street Entrance, and to the left after reception.
    • The distance from the Bank Hey Street Entrance is 18m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The door is easy to open.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 222cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 79cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 78cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.