Access Guide
Introduction
- Services / facilities within the building include 91 bedrooms, banqueting and conference facilities.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Blackpool Pleasure Beach / Squires Gate.
- There is a tram stop within 150m (164yds) of the venue.
- The name of the nearest tram stop is Harrow Place.
Opening Times
- Reception is staffed 24 hours per day.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located at the rear of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can be booked in advance.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The hotel will do its utmost to reserve parking spaces for Blue Badge holders, but this is not always possible.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 95cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 163cm.
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Ramp/Slope
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- The ramp/slope is located leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 104cm (3ft 5in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 4 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There is a similar entrance to the right of the main entrance (photograph 8).
- There are 4 medium steps at this entrance (photograph 9).
- There is a similar entrance to the right of the main entrance (photograph 8).
Outside Access (Rear Entrance)
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Entrance
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- This information is for the entrance located at the rear of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 140cm (4ft 7in).
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 77cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 83cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located beyond the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- The lighting levels at the ramp/slope are moderate to good.
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Comments
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- The slope beyond the entrance is 100cm wide.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
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Comments
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- The touch screen at the reception desk is used to register your vehicle.
- The height to the top of the screen is 144cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in public areas.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking (Celebration Suite)
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 45cm (1ft 6in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- This area is used for functions and evening entertainment.
- The tables and chairs can be organised according to the function.
Eating and Drinking (Café Bar 663)
- The following information is for the café/bar.
- The café/bar is located to the left as you enter from the main entrance.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 90cm (2ft 11in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Breakfast is served in this area.
- The height of the buffet bar is 92cm (photograph 2).
- There is outdoor seating at the front of the venue.
Other Floors
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Steps
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- The floors which are accessible by stairs are G,1, 2, 3, 4.
- There are 15 steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- There is a landing.
- The lighting levels are medium.
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Comments
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- Photograph 1 shows the north staircase with a handrail going up the right.
- Photograph 2 shows the south staircase with a handrail going up the right.
- Photographs 3 and 4 show the central staircase with a handrail going up the right.
Lift (South)
- The lift is located off the south corridor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 23m (25yd 6in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 79cm (2ft 7in).
- The dimensions of the lift are 71cm x 107cm (2ft 4in x 3ft 6in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The height to the top of the controls is 156cm.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- The door to the lift opens towards you (pull).
- This lift is not suitable for wheelchair users.
Lift (North)
- There is a lift for public use.
- The lift is located off the north corridor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 19m (20yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 77cm (2ft 6in).
- The dimensions of the lift are 79cm x 85cm (2ft 7in x 2ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are 135cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- The door to the lift opens towards you (pull).
- This lift is not suitable for wheelchair users.
Lift (Central)
- There is a lift for public use.
- The lift is located in the central corridor, to the left of reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 76cm (2ft 6in).
- The dimensions of the lift are 106cm x 89cm (3ft 6in x 2ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The height to the top of the controls is 140cm.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- The door to the lift opens towards you (pull).
- There is a sliding gate immediately beyond the lift door (photograph 2).
- This gate must be closed for the lift to operate.
- The venue recommends this lift for wheelchair users.
- The venue advises that wheelchair users check the dimensions of their wheelchair before making reservations.
Room
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General Information
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- There are 91 rooms in total.
- There are 0 standard ground floor rooms.
- There are 85 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 6 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 4m (4yd 1ft) from the first floor lift.
- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 123.
- The width of the door is 79cm.
- The height of the bed is 60cm.
- The measurement between the bed base and floor is 2cm (1in).
- Light switches are within 120cm from floor level.
- There is not a functional emergency alarm in the room.
- No emergency alarm is fitted in the room.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 76cm (2ft 6in).
- The door opens outwards.
- The door weight is light.
- The door is locked by a lever twist.
- The dimensions of the accessible ensuite are 167cm x 189cm (5ft 6in x 6ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is not a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are not available for the toilet.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 74cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is not a functional emergency alarm available in the ensuite.
- Disposal facilities are available.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is fixed.
- The shower control type is lever.
- There is a shower chair.
- There are not handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The visual contrast between the external hotel room door and wall is high.
- The visual contrast between the walls and floor is high.
- The visual contrast between the internal hotel room door and wall is high.
- The visual contrast between the external ensuite door and wall is high.
- Lighting levels are medium.
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Colour contrast and lighting in accessible ensuite
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- The visual contrast between the internal ensuite door and wall is high.
- The visual contrast between the walls and floor in the ensuite is high.
- The visual contrast between the dropdown rails and wall is medium.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some rooms have no auxiliary aids for people with sensory impairments.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 6.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
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Comments
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- There is a slight slope leading to the shower (photograph 8).
- The width of this slope is 75cm.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
- This accessible toilet is located at the rear of the venue, off the south corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 200cm x 222cm (6ft 7in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 134cm (4ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located at the rear of the venue, off the south corridor.
- The female toilet(s) is/are approximately 24m (26yd 9in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located at the rear of the Celebration Suite.
- The male toilet(s) is/are approximately 23m (25yd 6in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
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Comments
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- There are further standard toilets at the rear of the venue, off the north corridor.
Additional Info
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas around the venue.
