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The Strand Hotel

326-328 Promenade, Blackpool, Lancashire, FY1 2JG

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Blackpool.
  • The venue is not in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Blackpool.
  • The venue is not in a shopping mall.
  • There is a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The venue will reserve a parking space for Blue Badge holders if advised in advance.

Outside Access (The Promenade)

  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 110cm (3ft 7in) wide.

Level Change (The Promenade)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Reception

  • The desk/counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played Television in the ground floor bar.
  • The lighting levels are varied.
  • Comments View
    • Wheel chairs, wheeled walkers and motorised scooters not permitted in the lift.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are good.
  • Comments View
    • The hand rail is on the left going up ground floor to first floor.

Lift

  • There is a lift for public use.
  • The lift is located in the lobby.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • There are manual, single doors which may be difficult to open to access the lift lobby on the ground floor.
  • The lift is approximately 8m (8yd 2ft) from the hotel entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 77cm (2ft 6in).
  • The dimensions of the lift are 120cm x 80cm (3ft 11in x 2ft 7in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • Wheel Chairs and wheeled mobility aids are not permitted in the lift.

Room

  • General Information View
    • There are 33 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 32 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 1 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 2m (2yd 7in) from the lift.
    • There is level access from an accessible entrance.
    • This is by lift.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • There is a functional emergency alarm in the room.
    • It is a push button style alarm.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The door opens inwards.
    • The door is easy to open.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • There is a shower chair.
    • There are not handrails available for the shower.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.

Restaurant Bar Internal (The Entertainment Room)

  • Once inside, there is level access to the service.
  • Food is not available from the bar.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 5m (5yd 1ft) from the hotel entrance.
  • The distance between the floor and the lowest table is 76cm (2ft 6in).

Restaurant Bar Internal (The Restaurant)

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 7m (7yd 1ft) from the lift.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • The type of food served here is varied hot and cold meals, the staff explain the menu for each meal.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located to the right of the main reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 151cm x 229cm (4ft 11in x 7ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is no dropdown rail for the toilet.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located at the back of the restaurant.
    • The female toilet(s) is/are approximately 10m (10yd 2ft) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located at the back of the restaurant.
    • The male toilet(s) is/are approximately 10m (10yd 2ft) from the accessible entrance.
    • Lighting levels in the male toilets are good.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.