You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a hotel, coffee shop, restaurant, swimming pool, fitness suite and squash courts.
• Services / facilities within the grounds include the Village Hotel Club Golf Resort.
• Related link Village Hotel Club - Golf Resort.
• Https://www.accessable.co.uk/blackpool-council/access-guides/village-hotel-club-golf-resort

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• Comments View
  • The hotel reception is staffed 24 hours a day.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Blackpool.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Blackpool.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The first 6 hours are free to park. After this time you will need to pay using the NexusPay app.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 7 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 320cm x 450cm (10ft 6in x 14ft 9in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located directly in front of the main entrance.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the main building.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 123cm (4ft).
  • There is an intercom.
  • The height of the intercom is 146cm (4ft 9in).
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 173cm.
• Ramp/Slope View
  • The ramp/slope is located in front and to the right of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 113cm (3ft 8in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 12cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

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• Comments View
  • There is a self check-in section with a height of 110cm to the top of the screen.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 174 rooms in total.
  • There are 20 standard ground floor rooms.
  • There are 154 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 6 room(s) which has / have accessible ensuite facilities.
  • There is / are 2 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 35m (38yd 10in) from the main entrance.
  • There is level access from an accessible entrance.
• Accessible Room View
  • The room number or room name viewed was 215.
  • The width of the door is 90cm (2ft 11in).
  • The height of the bed is 55cm (1ft 10in).
  • The measurement between the bed base and floor is 33cm (1ft 1in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • An adjoining room is available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 87cm (2ft 10in).
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 146cm x 201cm (4ft 9in x 6ft 7in).
  • There is not a lateral transfer space.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 71cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip-down or fixed seat height is 46cm (1ft 6in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The visual contrast between the external hotel room door and wall is high.
  • The visual contrast between the walls and floor is low.
  • The visual contrast between the internal hotel room door and wall is high.
  • The visual contrast between the external ensuite door and wall is low.
  • Lighting levels in the room are low to moderate.
• Colour contrast and lighting in accessible ensuite View
  • The visual contrast between the internal ensuite door and wall is low.
  • The visual contrast between the walls and floor in the ensuite is low.
  • The visual contrast between the dropdown rails and wall is low.
  • The visual contrast between the grab rails and wall is low.
  • Lighting levels in the ensuite are good.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s).
  • Flashing fire alarms are in rooms.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 4.
  • The number of accessible rooms with wheel in showers is 2.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.

You are on Eating and Drinking (Helter Skelter). Skip to the next section.

Eating and Drinking (Helter Skelter)

• The following information is for the restaurant.
• The restaurant is located immediately to the left as you enter.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the Helter Skelter entrance.
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There are double doors that opens towards you (pull) to enter.
    
  • The doors may be difficult to open and have an opening width of 159cm.
    
  • There is a self-serve counter for hotel guests' breakfast. The height of the counter is 90cm.
    
  • There are small stepped seating areas in the middle and rear of the restaurant.
    
  • There are 2 steps to access these areas. The steps are not clearly marked and there are no handrails.

You are on Eating and Drinking (Starbucks). Skip to the next section.

Eating and Drinking (Starbucks)

• The following information is for the café.
• The café is located to the right of the foyer.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 103cm (3ft 5in).
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Eating and Drinking (Pub And Grill). Skip to the next section.

Eating and Drinking (Pub And Grill)

• The following information is for the restaurant/bar.
• The restaurant is located at the rear of the building.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the Pub and Grill entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• The distance between the floor and the highest table is 90cm (2ft 11in).
• The standard height for tables is 75cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a traditional pub menu.

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• Comments View
  • There is a double door to enter. The door opens towards you (pull).
  • The door is permanently held open and has an opening width of 131cm.
  • There is stepped access to a small portion of the seating area on the right side of the pub and grill.
  • There are 2 steps that are not clearly marked. There are no handrails at these steps.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG, G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left of the reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG, G, 1, 2.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 12m (13yd 4in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 105cm x 135cm (3ft 5in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the lower ground floor.
  • The fitness suite is 10m (10yd 2ft) from the lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The door(s) may be difficult to open.
  • The opening is 143cm (4ft 8in) wide.
• Fitness Suite (General) View
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are steps into the swimming pool.
• There are 3 steps.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • The pool was unavailable for photography at the time of survey.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the lift.
• The standard changing room(s) is/are approximately 30m (32yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 15m (16yd 1ft) from the Fitness Studio.
• The standard changing room(s) surveyed is/are located to the right as you exit the lift.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • The changing rooms were unable to be photographed at the time of the survey.

You are on Toilet with Adaptations (Ground Floor Left-Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor Left-Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • This accessible toilet is located to the left of reception, past the lift lobby.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 145cm x 195cm (4ft 9in x 6ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a low colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located on the left-hand wall of the accessible cubicle.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Toilet with Adaptations (Lower Ground Left-Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lower Ground Left-Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
  • This accessible toilet is located on the lower ground floor, to the right as you exit the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 148cm x 240cm (4ft 10in x 7ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 98cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a low colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a low colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located on the left-hand wall of the accessible cubicle.
  • The height of the baby change table once extended is 85cm (2ft 9in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left of the reception desk, past the lift lobby.
  • The female and male toilets are approximately 20m (21yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are good.
• Comments View
  • There are grab rails available in one of the cubicles and next to one of the urinals.
    
  • There are similar standard toilets throughout the building.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in front of the building.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.