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The Koi Pool Water Gardens

Mains Lane, Poulton-le-Fylde, Lancashire, FY6 7LJ

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Access Guide

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Introduction

  • Services / facilities within the building include Woody's Coffee Shop.
  • Services / facilities within the grounds include Fish House and Supply Shop.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 17:30.
  • Sunday 10:00 - 16:30.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Poulton Le Fylde.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.

Outside Access (Main Entrance - Gift Shop)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The width of the door opening is 113cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading from the car park and in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • Photograph 4 shows the slight ramp in front of the entrance door.
    • The exit door is double with one leaf locked, opens away from you and is light, (photograph 5).
    • This door is 79cm wide.

Reception (Gift Shop)

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • The lighting levels are varied.
  • Comments View
    • There is a bridge with hand rails on both sides en route to the exit door (photograph 4).
    • This bridge is 80cm wide.

Covered and Outdoor Garden Centre

  • The paths in these areas are a mix of gravel, paving slabs and compacted soil.
  • All the paths are wide enough for wheelchair users.
  • There are shallow steps in the outdoor garden centre (photographs 7 and 8).
  • These steps can easily be avoided.

Water Garden

  • The garden is located at the rear of Woody's Coffee House.
  • There is a large pond that was not clearly visible on the day of the survey.
  • There are tables and chairs without armrests available in this area.

Outside Access (Woody's Coffee Shop)

  • Entrance View
    • This information is for the entrance located to the left of the main entrance.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 84cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 136cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of Woody's entrance and in front of the second entrance door.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 130cm (4ft 3in).
  • Comments View
    • Photograph 4 shows the slight ramp in front of the second entrance door.

Eating and Drinking (Woody's)

  • The following information is for the restaurant.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the Woody's entrance.
  • The distance between the floor and the lowest table is 26cm (10in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There are tables and chairs without armrests at the front of the coffee shop, (photograph 8).
    • Photograph 8 shows the steep ramp to the left of the coffee shop entrance leading to the outdoor seating.

Outside Access (Fish House)

  • Entrance View
    • This information is for the entrance located to the left as you enter the car park.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 107cm (3ft 6in).
  • Comments View
    • Photograph 3 shows the exit door.
    • These doors are double, open away from you and are permanently held open.
    • The doors are 130cm wide.

Level Change (Fish House Exit)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to and beyond the Fish House.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 94cm (3ft 1in).

Fish House

  • The floor in this area is paving slabs and concrete.
  • There are some slight and steeps slopes throughout.
  • Photographs 3 and 4 show an opening leading through the Fish House.
  • This opening is 81cm wide.
  • The height of the viewing pools are lowest 62cm, highest 98cm.

Outside Access (Supply Shop)

  • Entrance View
    • This information is for the entrance located to the left as you enter the car park.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 80cm.
  • Ramp/Slope View
    • The ramp/slope is located leading to and beyond the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 80cm (2ft 7in).
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 6cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The exit door is located at the rear of the shop (photograph 6).
    • This door opens towards you and is easy to open.
    • The door is 78cm wide.

Reception (Shop)

  • The desk/counter is 7m (7yd 1ft) from the Supply Shop entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access (Shop)

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are good.

Level Change (Supply Shop Exit)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the exit door.
  • There is/are 3 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Standard Toilet(s)

Level Change (Standard Toilet)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately in front of the shared toilet door.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the car park area.
  • Home visits / services are available.