You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• The most accessible entrance has a steep ramp/slope.
• This entrance is The Pavilion Building open entrance is at the very rear of the pier walkway, before the arcades and restaurants.
• There are 3 floors once inside.
• There is step-free access once inside with lift access to other floors.
• There is a member of staff available for help and assistance.
• The following are also available: seating, a companion/carer discount, on site-transport and sensory packs.
• The sensory pack includes: ear defenders and sunglasses. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• For further accessibility information, including a floor plan and ride information, please click here.
• Toilet and changing facilities available include: ambulant cubicles, toilets with some adaptations for disabled people, step free standard toilets, accessible toilets and standard toilets.
• There are 5 toilets with adaptations for disabled people.
• The toilets with adaptations for disabled people can be found on the ground floor in the arcade, on the ground floor next to Tiffany's, on the first floor inside the soft play area, on the first floor in the arcade and on the 2nd Floor, in the Regency Suite.
• The standard toilets can be found on the ground floor in the arcade, on the ground floor next to Tiffany's, and on the first floor in the arcade.
• The noise reducing headphones and tinted glasses can be hired for a fee. The fee is refundable on return of the items. There is a train that can escort passengers from the Grand Pier entrance to the Pavilion Building entrance. This needs to be arranged prior to visiting.

You are on Parking. Skip to the next section.

Parking

• This site does not have a car park.
• Nearby parking includes: a multi-storey public car park and public car parks.
• There is not a designated drop-off point.
• The closest multi-storey car park is located underneath the Sovereign shopping centre. The Sovereign multi-storey car park has Blue Badge bays and a height restriction of 200cm. Dalesway Mobility is also available, for the hire of mobility scooters and wheelchairs, located next to Carlton Street Car Park.

You are on Public Transport. Skip to the next section.

Public Transport

• The nearest bus stop is called the Grand Pier Stop P. The buses that stop here are 1 coaster, 50, and 754.
• The nearest train station is Weston-super-Mare.
• The trains that stop here are the cross country and the GWR.
  The train station is approximately 1.2km away from the venue.

You are on Access Point (The Grand Pier). Skip to the next section.

Access Point (The Grand Pier)

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• Access Point View
  • This information is for the access point located off the Royal Parade in front of the Grand Pier .
  • There is ramped/sloped access at this access point.
  • There is open access.
  • There is not an information board/map at this access point.
• Ramp/Slope View
  • The ramp/slope is located along the walkway before the main access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.

You are on Visitor Centre. Skip to the next section.

Visitor Centre

• All flooring is smooth and even.
• There are paid turnstiles to gain entry to the pier and the pavilion. The flooring is cobbled flooring. The turnstiles with standard access are to the left. The width of the opening of the standard turnstiles is 52cm. To the right of these there is an accessible paid entry gateway. A member of staff is available to assist and will open the gate. The width of the gateway is 96cm. If you live within a certain radius of the venue admissions are free. There is a steep slope leading from the pier entrance to the turnstiles.

You are on Shop (The Beach Hut). Skip to the next section.

Shop (The Beach Hut)

• Access into the shop is via a steep ramp/slope (which bypasses the steps).
• There are 3 steps, which are unmarked, with a handrail on the left going up.
• The door is manual, opens by sliding and has a good colour contrast with the surrounding walls.
• The width of the door opening is 130cm.
• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• There is step-free level access to the till area.
• The height of the counter is 98cm.
• There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
• The till does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
• There is background noise here.
• Lighting levels are good in the shop.
• To bypass the steps at the main entrance to the shop there is an alternate entrance at the rear of the shop. To access this door visitors have to go through the turnstiles but a member of staff is available to assist visitors. The main entrance to the shop has 3 steps. The door opens by sliding. The width of the door is 134cm.

You are on Attraction / Exhibit (The Sands Arcade). Skip to the next section.

Attraction / Exhibit (The Sands Arcade)

• Access into the area is via a steep ramp/slope (which bypasses the steps).
• There are 3 steps, which are unmarked, with a handrail on the right going up.
• There is ramped/sloped and stepped access to or in this area.
• The majority of walkways are 150cm+ wide.
• There is background noise here.
• The following may be experienced on the tour: sudden loud noises.
• The area does not have a hearing assistance system.
• All flooring in the area is smooth and even.
• Lighting levels are good here.
• To bypass the steps at the main entrance to the shop there is an alternate entrance at the rear of the shop. To access this door visitors have to go through the turnstiles but a member of staff is available to assist visitors. The main entrance to the shop has 3 steps. The door opens by sliding. The width of the door is 134cm.

You are on The Grand Pier. Skip to the next section.

The Grand Pier

• After exiting the admission turnstiles, the flooring changes to wooden planks along the pier walkway.
• Visitors can follow the left or right walkway along the pier and the facilities remain the same.
• There is bench seating along the pier at regular intervals.
• Some of the wooden planks can be uneven and worn in places.
• All walkways are wider than 150cm+.
• Most of the pier is level and step free.
• There is a sheltered area that extends along the length of the pier.
• Access to the sheltered areas is step free through an open doorway.
• There are viewing points along the pier.
• The viewing points are all similar to the one that was surveyed.
• The height of the viewing point is between 135cm and 154cm.
• There is no lowered viewing section.
• There is also a step at the viewer.
• The height of the step is 35cm.
• There is a slight ramp at the end of the pier just before the Pavilion Building entrance.

You are on Entrance (Pavilion Building). Skip to the next section.

Entrance (Pavilion Building)

• The entrance surveyed is located at the end of the pier walkway and gives access to the arcades, restaurants, and toilet facilities.
• There is step-free level access at this entrance.
• There are no doors at this entrance.

You are on Lift (Pavilion Lift). Skip to the next section.

Lift (Pavilion Lift)

• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Externally the lift has: a door with a poor colour contrast to the surroundings, buttons with a poor colour contrast to the surroundings, controls at a recommended height (between 90 - 110cm) and tactile markings.
• The lift door opening width is 88cm.
• The dimensions of the lift are 152cm x 156cm.
• Internally the lift has: a mirror to aid reversing, controls at a recommended height (between 90 - 120cm), tactile markings, buttons with a poor colour contrast to the surroundings, a visual floor indicator and an audible announcer.

You are on Lift (Events lift). Skip to the next section.

Lift (Events lift)

• A member of staff needs to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2.
• Externally the lift has: a door with a poor colour contrast to the surroundings, buttons with a fair colour contrast to the surroundings, controls at a recommended height (between 90 - 110cm) and tactile markings.
• The lift door opening width is 90cm.
• The dimensions of the lift are 103cm x 142cm.
• Internally the lift has: controls at a recommended height (between 90 - 120cm), Braille markings, tactile markings, buttons with a good colour contrast to the surroundings, a visual floor indicator and an audible announcer.
• This lift is only used for events.

You are on Escalator(s). Skip to the next section.

Escalator(s)

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• Escalator(s) View
  • Escalators can be used to access other floors.
  • The escalator(s) is/are located In the centre of the main pavilion arcade.
  • Signs indicating the location of the escalators are not available from the entrance.
  • The escalators go both up and down.
  • The floors which are accessible by escalator(s) are G, 1.
  • The escalator(s) steps are not clearly marked.
  • The foot and head of the escalator(s) are not clearly marked.
  • The lighting levels at the escalator(s) are moderate to good.

You are on Attraction / Exhibit (Ground Floor). Skip to the next section.

Attraction / Exhibit (Ground Floor)

• There is step-free level access to and throughout this area.
• The majority of walkways are 150cm+ wide.
• There is background noise here.
• The following may be experienced on the tour: strobe or flashing lights.
• The area does not have a hearing assistance system.
• There are no seats in this area.
• All flooring in the area is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are low in some areas.

You are on Attraction / Exhibit (First Floor). Skip to the next section.

Attraction / Exhibit (First Floor)

• There is step-free level access to and throughout this area.
• The majority of walkways are 150cm+ wide.
• There is background noise here.
• The following may be experienced on the tour: strobe or flashing lights, sudden loud noises and interactive video effects.
• The area does not have a hearing assistance system.
• There are no seats in this area.
• All flooring in the area is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• Lighting levels are low in some areas.
• There are cash withdrawal machines in the arcade. There is a slight ramp to access the go karting.

You are on Shop (The Treasure Chest). Skip to the next section.

Shop (The Treasure Chest)

• The width of the door opening is 460cm.
• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is step-free level access to the till area.
• The height of the counter is 91cm.
• There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
• The till does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
• There is background noise here.
• Lighting levels are good in the shop.

You are on Entrance (The Boardwalk Cafe). Skip to the next section.

Entrance (The Boardwalk Cafe)

• The entrance surveyed is located to the left of the main pavilion entrance.
• There is step-free level access at this entrance.
• There are double manual doors which open towards you.
• The width of the opening is 96cm.
• There is a second set of doors.
• There is a single manual door which open towards you.
• The width of the opening is 88cm.
• The two main entrance doors have a threshold to overcome. Next to the main entrance are bi-folding doors which open up to a width of more than 150cm, with a small threshold. There is a third single manual door, which opens towards you. Which has access to the main arcade and toilets which has a width of 87cm.

You are on Eating and Drinking (The Boardwalk Cafe). Skip to the next section.

Eating and Drinking (The Boardwalk Cafe)

• This is a restaurant which serves fish and chips.
• There is step-free level access.
• There is a counter where food and drink can be ordered and table service (on request only).
• Menu types include; digital wall menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
• Lighting levels are good here.
• There is background noise here.
• There is a low level counter at the recommended height for wheelchair users (between 76cm - 85cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm) and chairs without armrests.
• The seating area does not have: a priority table and a mixture of chairs with and without armrests.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• All flooring in the area is smooth and even.
• The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is a takeaway order booth located outside, to the left of the main pavilion entrance. There are separate order and collection counters, the height of the counters is 103cm. The outside takeaway area has bench seating. All tables and chairs are fixed. The access around the area is step free.

You are on Entrance (The Grand Cafe). Skip to the next section.

Entrance (The Grand Cafe)

• The entrance surveyed is located to the right of the main pavilion entrance.
• There is step-free level access at this entrance.
• There are double manual doors which open towards you.
• The width of the opening is 96cm.
• There is a second set of doors.
• There is a single manual door which open towards you.
• The width of the opening is 87cm.
• There is a second entrance at the rear of the shop. This door is to the right as you enter the pavilion and can be seen in photographs 3 and 4. There is a small threshold to overcome at both the entrances. There is also an outdoor serving hatch that can be accessed from the pier.

You are on Eating and Drinking (The Grand Cafe). Skip to the next section.

Eating and Drinking (The Grand Cafe)

• This is a café which serves hot and cold meals and snacks.
• There is step-free level access.
• There is a counter where food and drink can be ordered, table service (on request only) and staff can provide assistance.
• Menu types include; written wall menus, picture wall menus and menu boards.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
• Lighting levels are good here.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 85cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), sofas, armchairs, coffee tables, long tables, bench seats, high stools and a mixture of chairs with and without armrests.
• There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
• The following furniture is permanently fixed: some of the chairs and some of the tables.
• All flooring in the area is smooth and even.

You are on Entrance (Tiffany's). Skip to the next section.

Entrance (Tiffany's)

• The entrance surveyed is located at the rear of the pavilion in front of Tiffany's.
• There is step-free level access at this entrance.
• There are double manual doors which open towards you.
• The width of the opening is 92cm.
• There is a second set of doors.
• There are double manual doors which open towards you.
• The width of the opening is 77cm.
• There is a small threshold to overcome inside the first doorway.

You are on Eating and Drinking (Tiffany's). Skip to the next section.

Eating and Drinking (Tiffany's)

• This is a restaurant which serves a modern bar menu.
• Tables can be booked in advance.
• There is full table service, a bar where food and drink can be ordered and staff can provide assistance.
• Menu types include; handheld menus and menu boards.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
• Lighting levels are good here.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 85cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), chairs without armrests and coffee tables.
• The seating area does not have: a priority table and a mixture of chairs with and without armrests.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• All flooring in the area is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.

You are on Entrance (Captain Jack's). Skip to the next section.

Entrance (Captain Jack's)

• The entrance surveyed is located at the rear of Captain Jack's to enter the conservatory area.
• There is step-free level access at this entrance.
• There are double manual doors which open away from you.
• The width of the opening is 96cm.
• There is a second set of doors.
• There are double manual doors which open away from you.
• The width of the opening is 96cm.
• The entrance into Captain Jacks from the pavilion is an open doorway with a width of over 150cm. There are small thresholds to overcome at each entrance.

You are on Eating and Drinking (Captain Jack's). Skip to the next section.

Eating and Drinking (Captain Jack's)

• This is a pub which serves hot and cold meals and snacks.
• There is step-free level access.
• There is a bar where food and drink can be ordered, table service (on request only) and staff can provide assistance.
• Menu types include; handheld menus and written wall menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
• Lighting levels are good here.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 85cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), chairs without armrests, high tables, long tables, booths, bench seats and high stools.
• The seating area does not have: a mixture of chairs with and without armrests.
• There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
• The following furniture is permanently fixed: some of the chairs.
• All flooring in the area is smooth and even.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• There is a rail around the bottom of the bar that may cause an obstruction.

You are on Eating and Drinking (Soft Play). Skip to the next section.

Eating and Drinking (Soft Play)

• This is a café which serves sandwiches and snacks.
• There is a counter where food and drink can be ordered, table service (on request only) and staff can provide assistance.
• Menu types include; written wall menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cutlery and a portable card machine for payment.
• Lighting levels are good here.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 85cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), chairs with armrests, chairs without armrests and coffee tables.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• All flooring in the area is smooth and even.

You are on Activity (Soft Play). Skip to the next section.

Activity (Soft Play)

• The activity is always staffed.
• The activity does not have a hearing assistance system.
• Some flooring in the area is smooth and even.
• Lighting levels are good in this area.
• The activity has: chairs with armrests and chairs without armrests.
• Visitors gain entry via the eating and drinking counter. There are separate entry and exit barriers. The width of the barrier is 118cm. The tables are 71cm high. There are separate play areas for children of different ages.

You are on Room(s) (The Regency Suite). Skip to the next section.

Room(s) (The Regency Suite)

• The room surveyed was The Regency Suite and is located on floor 2.
• There is not wayfinding signage on the route to the room(s).
• There is clear written signage in block capital lettering.
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• The colour contrast between the external door and wall is good. The colour contrast between the internal door and wall is good.
• There are double manual doors which are permanently held open.

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• Getting Into The Room View
  • The width of the opening is 153cm.
  • There is step-free access into the room(s).
• Inside The Room View
  • The area does not have a hearing assistance system.
  • This room has a projector screen.
  • There is a visual fire alarm beacon in the room(s).
  • The room has: room for a wheelchair user to manoeuvre (150cm x 150cm) and chairs without armrests.
  • The room does not have: a mixture of chairs with and without armrests.
  • All flooring in the area is smooth and even.
  • The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • The colour contrast between the walls and floor is good.

You are on Eating and Drinking (The Regency Suite). Skip to the next section.

Eating and Drinking (The Regency Suite)

• This is a bar which serves drinks only.
• There is a bar where drinks can be ordered.
• The following are available here: drinking straws and takeaway cups.
• Lighting levels are low here.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 85cm).
• All flooring in the area is smooth and even.
• The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.

You are on Parent and Baby Room / Breastfeeding Room (First Floor - Soft Play Area). Skip to the next section.

Parent and Baby Room / Breastfeeding Room (First Floor - Soft Play Area)

• The door is manual, opens inwards and has a good colour contrast with the surrounding walls.
• The width of the door opening is 86cm.
• There is a baby change facility at a recommended height (between 70cm -75cm).
• The wash basin tap type is lever twist.
• There is a toilet in the parent and baby room.
• Waste bins include: a nappy bin.

You are on Parent and Baby Room / Breastfeeding Room (First Floor). Skip to the next section.

Parent and Baby Room / Breastfeeding Room (First Floor)

• The door is manual, opens inwards and has a good colour contrast with the surrounding walls.
• The width of the door opening is 68cm.
• There is a baby change facility at a recommended height (between 70cm -75cm).
• The wash basin tap type is push.
• There is a chair without armrests.
• Waste bins include: a nappy bin.

You are on Accessible Toilet (Ground Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Ground Floor - Left Hand Transfer)

• This accessible toilet is located to the front left on the ground floor of the Pavilion.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 38m from the main Pavilion entrance.
• There is pictorial and written text signage on or near the door.
• The door is manual, opens outwards and has a good colour contrast with the surrounding walls.
• The width of the accessible toilet door opening is 84cm.
• The door has a lever twist lock.
• The dimensions of the cubicle are 145cm x 187cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 90cm from the side of the toilet pan to the wall.
• There is a lever flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side, vertical grab rails on both sides of the wash basin and a vertical rail on the right side of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 42cm.
• The height of the toilet roll holder is 92cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 107cm.
• The height of the hand dryer is 91cm.
• The height of the baby change is 86cm.
• There is pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle also has: a full length mirror and a nappy/incontinence items bin.
• There are coat hooks in the toilet at 105cm and 140cm from the floor.
• The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
• The following have a less clear colour contrast with their surroundings: the toilet seat.

You are on Accessible Toilet (Ground Floor - Left Hand Transfer - Tiffany's). Skip to the next section.

Accessible Toilet (Ground Floor - Left Hand Transfer - Tiffany's)

• This accessible toilet is located to the left before Tiffany's.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 10m from the Tiffany's entrance.
• There is pictorial signage on or near the door.
• The door is manual, opens outwards and has a good colour contrast with the surrounding walls.
• The width of the accessible toilet door opening is 83cm.
• The door has a twist lock.
• The dimensions of the cubicle are 150cm x 193cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 84cm from the side of the toilet pan to the wall.
• There is a lever flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 42cm.
• The height of the toilet roll holder is 103cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 76cm.
• The height of the soap dispenser is 94cm.
• The height of the hand dryer is 95cm.
• The height of the baby change is 89cm.
• There is pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle also has: a nappy/incontinence items bin.
• The cubicle does not have a full length mirror and coat hooks.
• The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail, the floor and the toilet seat.

You are on Accessible Toilet (First Floor - Right Hand Transfer - Soft Play). Skip to the next section.

Accessible Toilet (First Floor - Right Hand Transfer - Soft Play)

• This accessible toilet is located to the right as you enter the soft play area.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 10m from the soft play entrance.
• There is pictorial and written text signage on or near the door.
• The door is manual, opens outwards and has a good colour contrast with the surrounding walls.
• The width of the accessible toilet door opening is 81cm.
• The door has a twist lock.
• The dimensions of the cubicle are 150cm x 370cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 90cm from the side of the toilet pan to the wall.
• There is a lever flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 42cm.
• The height of the toilet roll holder is 83cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 110cm.
• The height of the hand dryer is 91cm.
• The height of the baby change is 88cm.
• There is pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle also has: a full length mirror and a nappy/incontinence items bin.
• The cubicle does not have coat hooks.
• The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the toilet seat.
• The following have a less clear colour contrast with their surroundings: the floor.

You are on Accessible Toilet (First Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet (First Floor - Left Hand Transfer)

• This accessible toilet is located on the first floor to the left hand side of the arcade.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 35m from the pavilion lift.
• There is pictorial and written text signage on or near the door.
• The door is manual, opens outwards and has a good colour contrast with the surrounding walls.
• The width of the accessible toilet door opening is 82cm.
• The door has a twist lock.
• The dimensions of the cubicle are 215cm x 163cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 95cm from the side of the toilet pan to the wall.
• There is a lever flush on the non transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 42cm.
• The height of the toilet roll holder is 92cm.
• The wash basin tap type is twist turn mixer.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 103cm.
• The height of the hand dryer is 91cm.
• The height of the baby change is 87cm.
• There is pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle also has: a full length mirror and a nappy/incontinence items bin.
• The height of the coat hook is 141cm from the floor.
• The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail, the floor and the toilet seat.

You are on Standard Toilet (Ground Floor - Captain Jacks's). Skip to the next section.

Standard Toilet (Ground Floor - Captain Jacks's)

• The door is manual, opens inwards and has a good colour contrast with the surrounding walls.
• The male and female standard toilets were surveyed.
• The wash basin tap type is push.
• At the rear of these toilets you can gain access into the main pavilion arcade at the ground floor level (photograph 7).

You are on Standard Toilet (Ground Floor - Tiffanys). Skip to the next section.

Standard Toilet (Ground Floor - Tiffanys)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a good colour contrast with the surrounding walls.
• The width of the door opening is 79cm.
• The male and female standard toilets were surveyed.
• The wash basin tap type is push.

You are on Standard Toilet (First Floor). Skip to the next section.

Standard Toilet (First Floor)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a good colour contrast with the surrounding walls.
• The width of the door opening is 78cm.
• The male and female standard toilets were surveyed.
• The wash basin tap type is push.