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The Gruffalo and Friends Clubhouse

91 Promenade, Blackpool, Lancashire, FY1 5AA

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope and manual doors.
  • This entrance is main entrance, which is located at the front of the venue.
  • There are 1 floors once inside.
  • There is step-free access to the majority of the venue once inside.
  • There is a team member available for help and assistance.
  • The following are also available: seating, a safe or quiet space and a companion/carer discount.
  • Toilet and changing facilities available include: a Changing Places facility and step free standard toilets.
  • The toilet with adaptations for disabled people surveyed can be found at the rear of the venue.
  • The standard toilets can be found on the ground floor.
  • The standard toilets surveyed can be found at the rear of the venue.
  • There is a separate exit.
  • The exit has a slight ramp/slope and manual doors.
  • Ear defenders are available from reception. This attraction contains is a soft play area, with vinyl covered foam flooring, climbing pens, platforms, rope bridges and slides.

Parking

  • This site does not have a car park.
  • Nearby parking includes: an open air public car park.
  • There is not a designated drop-off point.
  • Bonny Street and Central Car Parks are immediately behind the venue.
    There is a taxi rank outside the venue.

Public Transport

  • There is a bus stop within approximately 150m of the building.
  • The nearest stop is Brunswick Street, served by bus number 11.
  • The nearest train station is Blackpool North.
  • Blackpool North Station is approximately 1 mile away.
  • The nearest tram station is Central Pier.
  • Central Pier tram station is approximately 115 metres away.

Entrance (Main Entrance)

  • The entrance surveyed is located at the front of the venue.
  • There is step-free access via slope at the entrance.
  • There is a slight slope over 150cm wide, with no handrails.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 168cm.
  • There is not a second set of doors.

Counter (Ticket Counter)

  • There is step-free level access to the counter.
  • The height of the counter is 109cm.
  • There is a low level counter at the recommended height for seated users (between 76cm - 86cm).
  • The counter is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • Lighting levels are good at this counter.
  • There is background noise here.
  • The counter does not have a hearing assistance system.

Entrance (The Gruffalo and Friends Clubhouse - Attractions)

  • The entrance surveyed is located ahead from the main entrance then behind the ticket counter.
  • There is step-free level access at the entrance.
  • There are double manual doors which open towards you.
  • The width of the opening is 170cm.
  • There is a second set of doors.
  • There are double manual doors which open towards you.
  • The doors are activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
  • The width of the opening is 170cm.

Getting Around

  • There is step-free level access throughout the majority of the building.
  • There are stools, bench seats and armchairs available throughout the building.
  • All flooring in the area is smooth and even.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • Lighting levels are low in some areas.
  • There is background noise here.
  • There is a buggy store room to the left of the café.

Eating and Drinking (Woodland Cafe)

  • This is a café which serves sandwiches and snacks.
  • There is step-free level access into the area.
  • There is a counter where food and drink can be ordered and staff can provide assistance.
  • Menu types include; counter menus and digital wall menus.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups and takeaway cutlery.
  • Lighting levels are low here.
  • There is background noise here.
  • There is not a hearing assistance system.
  • There is a counter over 85cm high without a tray rail.
  • There is a low level counter at the recommended height for wheelchair users (between 76cm - 85cm).
  • The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), armchairs and coffee tables.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are no tables which are at a recommended height for a wheelchair user (between 70cm - 80cm).
  • All flooring in the area is smooth and even.
  • The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • There is step-free level access around the area.

Attraction / Exhibit (Room on the Broom)

  • Access into the area is via a step.
  • There is 1 step, which is clearly marked, with no handrails.
  • There is background noise here.
  • The following may be experienced on the tour: lighting effects.
  • Exhibit information includes the following formats: information board.
  • There is step-free level access around some of the area.
  • There are bench seats in this area.
  • All of the seating is fixed.
  • Some flooring in the area is smooth and even.
  • The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • Lighting levels are low here.
  • This is a soft play area with a vinyl covered soft foam floor.

Attraction / Exhibit (Deep Dark Wood)

  • There is step-free level access into the area.
  • The majority of walkways are 150cm+ wide.
  • There is background noise here.
  • The following may be experienced on the tour: lighting effects.
  • Exhibit information includes the following formats: information board.
  • There is step-free level access around some of the area.
  • There are armchairs and bench seats in this area.
  • Some flooring in the area is smooth and even.
  • The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • Lighting levels are low here.
  • Some of the flooring has a soft textured surface.
    This is an adventure play area with climbing slopes, rope bridges, steps, tunnels, slides, low level swings and rope ladders.

Attraction / Exhibit (Zog’s Dragon School Challenge)

  • Access into the area is via a step.
  • There is 1 step, which is unmarked, with no handrails.
  • There is background noise here.
  • Exhibit information includes the following formats: information board.
  • There is step-free level access around some of the area.
  • Some flooring in the area is smooth and even.
  • The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Lighting levels are low in some areas.
  • This is a soft play area, with vinyl covered foam flooring, climbing pens, platforms, rope bridges and slides.

Attraction / Exhibit (The Snail and the Whale Seaside Play)

  • Access into the area is via steps.
  • There are 2 steps, which are unmarked, with no handrails.
  • There is background noise here.
  • Exhibit information includes the following formats: information board.
  • There is step-free level access around some of the area.
  • There are armchairs and bench seats in this area.
  • Some of the seating is fixed.
  • Some flooring in the area is smooth and even.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • Lighting levels are low here.
  • This is a ball pit with a very low height entrance.

Attraction / Exhibit (Meet and Greet area)

  • There is step-free level access into the area.
  • The majority of walkways are 150cm+ wide.
  • There is background noise here.
  • The following may be experienced on the tour: sudden loud noises and lighting effects.
  • Exhibit information includes the following formats: television/screen.
  • There is step-free level access around the area.
  • There are bench seats in this area.
  • All of the seating is fixed.
  • All flooring in the area is smooth and even.
  • The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • Lighting levels are low here.

Room(s) (Quiet Space)

  • The room surveyed was The Gruffalo's Child Sensory Room and is located ahead from the entrance, past the café and at the rear of the Gruffalo and Friends Clubhouse.
  • There is not wayfinding signage on the route to the room(s).
  • There is clear written signage in block capital lettering.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • Getting Into The Room View
    • The door is manual, opens inwards and has a good colour contrast with the surrounding walls.
    • The width of the opening is 82cm.
  • Inside The Room View
    • The area does not have a hearing assistance system.
    • There is not a visual fire alarm beacon in the room(s).
    • The room has: stools.
    • The room does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a mixture of chairs with and without armrests.
    • The following furniture is permanently fixed: some of the chairs.
    • There is step-free level access around the area.
    • All flooring in the area is smooth and even.
    • The colour contrast between the walls and floor is fair.
    • Lighting levels are low here.
    • This is a sensory room with soft play items and sensory pods.
      The room can be locked to make it a private space.

Exit (The Gruffalo & Friends Clubhouse Exit - Shop Entrance)

  • There is step-free level access at the exit.
  • There are double manual doors which open away from you.
  • The width of the opening is 168cm.
  • There is a second set of doors.
  • There are double manual doors which open away from you.
  • The width of the opening is 168cm.
  • There is a push button to exit the first door which is 145cm high.

Shop

  • The door is manual, opens outwards and has a poor colour contrast with the surrounding walls.
  • The width of the door opening is 200cm.
  • The majority of aisle widths are 150cm+.
  • Some flooring in the shop is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • There is step-free level access to the till area.
  • The height of the counter is 109cm.
  • There is a low level till at the recommended height for seated users (between 76cm - 86cm).
  • The checkout area is placed in front of a patterned background.
  • The till does not have a hearing assistance system.
  • Services/facilities available in the shop include: a member of staff to provide assistance and a standard wheelchair to borrow.
  • There is step-free level access around the shop.
  • There is background noise here.
  • Lighting levels are good in the shop.

Accessible Bathroom (Left Hand Transfer)

  • The facility additional to standard and accessible toilets, and is not located close to other managed facilities.
  • There is not a sign at the entrance to the facility indicating the location of the nearest toilets and baby changing facilities.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door is manual, opens outwards and has a good colour contrast with the surrounding walls.
  • The width of the door is 82cm (2ft 8in).
  • The door has a locking handle.
  • The door has a horizontal grab rail.
  • The dimensions of the facility are 392cm x 272cm.
  • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a lateral transfer space to the left of the seat but it is obstructed.
  • The transfer space on the left as you face the toilet is 320cm (10ft 6in).
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
  • The following have a less clear colour contrast with their surroundings: the toilet seat.
  • The toilet seat is 49cm above the floor.
  • There is a spatula flush on the transfer side.
  • There is pull cord emergency alarm at a recommended height (within 10cm from floor).
  • The height of the toilet roll holder is 93cm.
  • The toilet has a cistern.
  • The facility changing bench is free standing and height-adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The hoist is mobile and covers all areas in the cubicle.
  • There is a fixed height wash basin at a recommended height (between 70cm - 76cm).
  • The wash basin tap type is lever mixer.
  • The wash basin is 73cm from the floor.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
  • The following fixtures cannot be reached from the toilet seat: the soap dispenser and hand dryer.
  • The soap dispenser is 90cm from the floor.
  • The hand dryer is 98cm from the floor.
  • The cubicle also has: a full length mirror, a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
  • The facility does not have coat hooks.
  • There is not a shelf.
  • Wide tear off paper roll is not available.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
  • There is a baby change facility which is not at a recommended height (between 70cm - 75cm).
  • It is 77cm high.

Standard Toilet

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a good colour contrast with the surrounding walls.
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is push.
  • There is a baby change facility which is not at a recommended height (between 70cm - 75cm).