Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and manual doors.
- This entrance is main entrance, which is located at the front of the venue.
- There are 1 floors once inside.
- There is step-free access to the majority of the venue once inside.
- There is a team member available for help and assistance.
- The following are also available: seating, a safe or quiet space and a companion/carer discount.
- Toilet and changing facilities available include: a Changing Places facility and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found at the rear of the venue.
- The standard toilets can be found on the ground floor.
- The standard toilets surveyed can be found at the rear of the venue.
- There is a separate exit.
- The exit has a slight ramp/slope and manual doors.
- Ear defenders are available from reception. This attraction contains is a soft play area, with vinyl covered foam flooring, climbing pens, platforms, rope bridges and slides.
Parking
- This site does not have a car park.
- Nearby parking includes: an open air public car park.
- There is not a designated drop-off point.
- Bonny Street and Central Car Parks are immediately behind the venue.
There is a taxi rank outside the venue.
Public Transport
- There is a bus stop within approximately 150m of the building.
- The nearest stop is Brunswick Street, served by bus number 11.
- The nearest train station is Blackpool North.
- Blackpool North Station is approximately 1 mile away.
- The nearest tram station is Central Pier.
- Central Pier tram station is approximately 115 metres away.
Entrance (Main Entrance)
- The entrance surveyed is located at the front of the venue.
- There is step-free access via slope at the entrance.
- There is a slight slope over 150cm wide, with no handrails.
- There are double manual doors which are permanently held open.
- The width of the opening is 168cm.
- There is not a second set of doors.
Counter (Ticket Counter)
- There is step-free level access to the counter.
- The height of the counter is 109cm.
- There is a low level counter at the recommended height for seated users (between 76cm - 86cm).
- The counter is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- Lighting levels are good at this counter.
- There is background noise here.
- The counter does not have a hearing assistance system.
Entrance (The Gruffalo and Friends Clubhouse - Attractions)
- The entrance surveyed is located ahead from the main entrance then behind the ticket counter.
- There is step-free level access at the entrance.
- There are double manual doors which open towards you.
- The width of the opening is 170cm.
- There is a second set of doors.
- There are double manual doors which open towards you.
- The doors are activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
- The width of the opening is 170cm.
Getting Around
- There is step-free level access throughout the majority of the building.
- There are stools, bench seats and armchairs available throughout the building.
- All flooring in the area is smooth and even.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low in some areas.
- There is background noise here.
- There is a buggy store room to the left of the café.
Eating and Drinking (Woodland Cafe)
- This is a café which serves sandwiches and snacks.
- There is step-free level access into the area.
- There is a counter where food and drink can be ordered and staff can provide assistance.
- Menu types include; counter menus and digital wall menus.
- Menus are easy to read.
- The following are available here: drinking straws, takeaway cups and takeaway cutlery.
- Lighting levels are low here.
- There is background noise here.
- There is not a hearing assistance system.
- There is a counter over 85cm high without a tray rail.
- There is a low level counter at the recommended height for wheelchair users (between 76cm - 85cm).
- The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), armchairs and coffee tables.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- There are no tables which are at a recommended height for a wheelchair user (between 70cm - 80cm).
- All flooring in the area is smooth and even.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around the area.
Attraction / Exhibit (Room on the Broom)
- Access into the area is via a step.
- There is 1 step, which is clearly marked, with no handrails.
- There is background noise here.
- The following may be experienced on the tour: lighting effects.
- Exhibit information includes the following formats: information board.
- There is step-free level access around some of the area.
- There are bench seats in this area.
- All of the seating is fixed.
- Some flooring in the area is smooth and even.
- The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low here.
- This is a soft play area with a vinyl covered soft foam floor.
Attraction / Exhibit (Deep Dark Wood)
- There is step-free level access into the area.
- The majority of walkways are 150cm+ wide.
- There is background noise here.
- The following may be experienced on the tour: lighting effects.
- Exhibit information includes the following formats: information board.
- There is step-free level access around some of the area.
- There are armchairs and bench seats in this area.
- Some flooring in the area is smooth and even.
- The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low here.
- Some of the flooring has a soft textured surface.
This is an adventure play area with climbing slopes, rope bridges, steps, tunnels, slides, low level swings and rope ladders.
Attraction / Exhibit (Zog’s Dragon School Challenge)
- Access into the area is via a step.
- There is 1 step, which is unmarked, with no handrails.
- There is background noise here.
- Exhibit information includes the following formats: information board.
- There is step-free level access around some of the area.
- Some flooring in the area is smooth and even.
- The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Lighting levels are low in some areas.
- This is a soft play area, with vinyl covered foam flooring, climbing pens, platforms, rope bridges and slides.
Attraction / Exhibit (The Snail and the Whale Seaside Play)
- Access into the area is via steps.
- There are 2 steps, which are unmarked, with no handrails.
- There is background noise here.
- Exhibit information includes the following formats: information board.
- There is step-free level access around some of the area.
- There are armchairs and bench seats in this area.
- Some of the seating is fixed.
- Some flooring in the area is smooth and even.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low here.
- This is a ball pit with a very low height entrance.
Attraction / Exhibit (Meet and Greet area)
- There is step-free level access into the area.
- The majority of walkways are 150cm+ wide.
- There is background noise here.
- The following may be experienced on the tour: sudden loud noises and lighting effects.
- Exhibit information includes the following formats: television/screen.
- There is step-free level access around the area.
- There are bench seats in this area.
- All of the seating is fixed.
- All flooring in the area is smooth and even.
- The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- Lighting levels are low here.
Room(s) (Quiet Space)
- The room surveyed was The Gruffalo's Child Sensory Room and is located ahead from the entrance, past the café and at the rear of the Gruffalo and Friends Clubhouse.
- There is not wayfinding signage on the route to the room(s).
- There is clear written signage in block capital lettering.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
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Getting Into The Room
View
- The door is manual, opens inwards and has a good colour contrast with the surrounding walls.
- The width of the opening is 82cm.
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Inside The Room
View
- The area does not have a hearing assistance system.
- There is not a visual fire alarm beacon in the room(s).
- The room has: stools.
- The room does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and a mixture of chairs with and without armrests.
- The following furniture is permanently fixed: some of the chairs.
- There is step-free level access around the area.
- All flooring in the area is smooth and even.
- The colour contrast between the walls and floor is fair.
- Lighting levels are low here.
- This is a sensory room with soft play items and sensory pods.
The room can be locked to make it a private space.
Exit (The Gruffalo & Friends Clubhouse Exit - Shop Entrance)
- There is step-free level access at the exit.
- There are double manual doors which open away from you.
- The width of the opening is 168cm.
- There is a second set of doors.
- There are double manual doors which open away from you.
- The width of the opening is 168cm.
- There is a push button to exit the first door which is 145cm high.
Shop
- The door is manual, opens outwards and has a poor colour contrast with the surrounding walls.
- The width of the door opening is 200cm.
- The majority of aisle widths are 150cm+.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the till area.
- The height of the counter is 109cm.
- There is a low level till at the recommended height for seated users (between 76cm - 86cm).
- The checkout area is placed in front of a patterned background.
- The till does not have a hearing assistance system.
- Services/facilities available in the shop include: a member of staff to provide assistance and a standard wheelchair to borrow.
- There is step-free level access around the shop.
- There is background noise here.
- Lighting levels are good in the shop.
Accessible Bathroom (Left Hand Transfer)
- The facility additional to standard and accessible toilets, and is not located close to other managed facilities.
- There is not a sign at the entrance to the facility indicating the location of the nearest toilets and baby changing facilities.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door is manual, opens outwards and has a good colour contrast with the surrounding walls.
- The width of the door is 82cm (2ft 8in).
- The door has a locking handle.
- The door has a horizontal grab rail.
- The dimensions of the facility are 392cm x 272cm.
- The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a lateral transfer space to the left of the seat but it is obstructed.
- The transfer space on the left as you face the toilet is 320cm (10ft 6in).
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
- The toilet seat is 49cm above the floor.
- There is a spatula flush on the transfer side.
- There is pull cord emergency alarm at a recommended height (within 10cm from floor).
- The height of the toilet roll holder is 93cm.
- The toilet has a cistern.
- The facility changing bench is free standing and height-adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The hoist is mobile and covers all areas in the cubicle.
- There is a fixed height wash basin at a recommended height (between 70cm - 76cm).
- The wash basin tap type is lever mixer.
- The wash basin is 73cm from the floor.
- The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
- The following fixtures cannot be reached from the toilet seat: the soap dispenser and hand dryer.
- The soap dispenser is 90cm from the floor.
- The hand dryer is 98cm from the floor.
- The cubicle also has: a full length mirror, a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The facility does not have coat hooks.
- There is not a shelf.
- Wide tear off paper roll is not available.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
- There is a baby change facility which is not at a recommended height (between 70cm - 75cm).
- It is 77cm high.
Standard Toilet
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a good colour contrast with the surrounding walls.
- The male and female standard toilets were surveyed.
- The wash basin tap type is push.
- There is a baby change facility which is not at a recommended height (between 70cm - 75cm).