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Getting To and Getting Around Hillingdon Hospital

Pield Heath Road, Uxbridge, Middlesex, UB8 3NN

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Access Guide

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Overview (Hillingdon Hospital)

  • About View
    • This is an acute hospital with multiple services available.
    • Facilities available in the venue include: an outpatient pharmacy, a café, a shop and vending machines.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free access via a slight ramp at the main entrance.
    • There is step-free access via a slight slope at the the Emergency Department and Outpatients Department entrance.
    • There is step-free access via a very easy slope at the the Beaconsfield entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the Annexe Link corridor on the lower ground floor, access to the Jubilee Building, access between the Tower Block and the Nightingale Centre on the ground floor.
    • Access throughout may include manual doors, doors permanently held open and automatic doors.
    • The lower ground floor, ground floor, 1st floor, 2nd floor, 3rd floor, 4th floor, 5th floor, 6th floor, 7th floor and 8th floor can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and adapted trollies with padded seat.
    • View more information on borrowing or hiring equipment (opens new tab).
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Getting Around (Hillingdon Hospital)

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the Annexe Link corridor on the lower ground floor, access to the Jubilee Building, access between the Tower Block and the Nightingale Centre on the ground floor.
  • Access throughout may include manual doors, doors permanently held open and automatic doors.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels vary due to the size of the space.

Lift (Tower Block)

  • The lift surveyed is located to the right from the main entrance.
  • The distance from the main entrance is 25m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground floor, ground floor, 1st floor, 2nd floor, 3rd floor, 4th floor, 5th floor, 6th floor, 7th floor and 8th floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 145cm (width) x 260cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Lift (Outpatients)

  • The lift surveyed is located to the left from the Emergency Department and Outpatients Department entrance.
  • The distance from the Emergency Department and Outpatients Department entrance is 8m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground floor, ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 155cm (width) x 240cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

Lift (Nightingale Centre)

  • The lift surveyed is located in the Nightingale Centre.
  • The distance from the Beaconsfield entrance is 125m.
  • The most accessible route to the lift has a steep ramp or slope, manual doors and doors permanently held open.
  • The lower ground floor and ground floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 160cm.
  • The internal dimensions of the lift are 177cm (width) x 267cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

Lift (Access to Intensive Care Unit and Acute Respiratory Care Unit)

  • The lift surveyed is located to the right from the Beaconsfield entrance.
  • The distance from the Beaconsfield entrance is 58m.
  • The most accessible route to the lift has step-free level access, manual doors and doors permanently held open.
  • The ground floor, first floor and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 140cm.
  • The internal dimensions of the lift are 176cm (width) x 265cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Lift (Jubilee Building)

  • The lift surveyed is located in the Jubilee Building.
  • The distance from the Beaconsfield entrance is 85m.
  • The most accessible route to the lift has a slight ramp or slope, doors permanently held open and automatic doors.
  • The lower ground floor, ground floor, first floor and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 140cm.
  • The internal dimensions of the lift are 176cm (width) x 273cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Stairs (Tower Block)

  • The stairs surveyed are located to the right from the main entrance.
  • There are double manual doors to access the stairwell.
  • The lower ground floor, ground floor, 1st floor, 2nd floor, 3rd floor, 4th floor, 5th floor, 6th floor, 7th floor and 8th floor can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (Outpatients - Lower Ground Floor to Ground Floor)

  • The stairs surveyed are located ahead fromthe Emergency Department and Outpatients Department entrance.
  • The lower ground floor and ground floor can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (Outpatients - Ground Floor to First Floor)

  • The stairs surveyed are located ahead from the Emergency Department and Outpatients Department entrance.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 14cm.
  • The depth of the steps is not between 30cm and 45cm.
  • The steps have open risers.
  • Lighting levels vary due to the use of large glazed walls.

Stairs (Main Corridor)

  • The stairs surveyed are located to the left from the main entrance.
  • There are double manual doors to access the stairwell.
  • The lower ground floor, ground floor and first floor can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Stairs (Access to Intensive Care Unit and Acute Respiratory Care Unit)

  • The stairs surveyed are located to the right from the Beaconsfield entrance.
  • There are double manual doors to access the stairwell.
  • The ground floor, first floor and second floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Stairs (The Jubilee Building)

  • The stairs surveyed are located in the Jubilee Building.
  • There are double manual doors to access the stairwell.
  • The lower ground floor, ground floor, first floor and second floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.