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Urgent Treatment Centre (UTC)

Hillingdon Hospital, Pield Heath Road, Uxbridge, Middlesex, UB8 3NN

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Access Guide

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Getting To (Urgent Treatment Centre)

Parking (Car Park B)

  • Car Park View
    • The car park is located off Pield Heath Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 430cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 130cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 66m from the Emergency Department and Outpatients Department entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces, bollards, narrow walkways and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).

Entrance (Emergency Department and Outpatients Department Entrance)

  • This entrance is located at the front of the Hillingdon Hospital, on the left hand side.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 127cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 186cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 114cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor.

Department / Service (Urgent Treatment Centre - UTC)

  • Location and Access View
    • The Urgent Treatment Centre is located ahead and on the right as you enter the hospital through the Emergency Department and Outpatients Department entrance.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 117cm.
    • The width of the opening is 250cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors, doors permanently held open, automatic doors and narrow walkways.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The hoist is mobile.
    • The nearest toilet with adaptations is located ahead and to the left as you enter the hospital through the Emergency Department and Outpatients Department entrance.

Reception (Urgent Treatment Centre - UTC)

  • The reception is located straight ahead as you enter the Urgent Treatment Centre.
  • The distance from Urgent Treatment Centre entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.

Consultation / Medical Room (Triage Cubicle)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Triage Cubicle 2.
  • The room is located off the main reception waiting area.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 117cm.
  • The width of the opening is 150cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Nurses' Room)

  • There are 8 consultation/medical rooms available.
  • The room surveyed was; Nurses' Room 8.
  • The room is located ahead beyond the reception waiting area, along the corridor and through the doors.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 117cm.
  • The width of the opening is 139cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (GP Room)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; GP Room 2.
  • The room is located ahead beyond the reception waiting area, along the corridor and through the doors.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 120cm.
  • There is a single manual door with a low visual contrast.
  • The door is permanently held open.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.