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Comfort Funds Shop

Mount Vernon Hospital, Rickmansworth Road, Northwood, Middlesex, HA6 2RN

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Access Guide

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Getting To The Hospital (Mount Vernon Hospital Main Building)

  • By Road View
    • Mount Vernon Hospital is located on Rickmansworth Road to the north west of Harrow. The postcode to use for the Sat-Nav is HA6 2RN. From the west, Mount Vernon Hospital can be accessed via the M25, Denham Way, A412 and A404. From the east, Mount Vernon Hospital can be accessed via West Street from the A232.
    • Car parking for visitors and patients is located around the hospital site. Charges do not apply for Blue Badge holders in this car park. Free additional parking bays for Blue Badge holders are located at the front of the hospital with a drop off point.
  • By Bus View
    • 282: Mount Vernon Hospital - Ealing Hospital 311: Ruislip Station - Belmont Road H11: Harrow Bus Station - Mount Vernon Hospital R1/R2: Maple Cross - Downings Wood - Mount Vernon Hospitals The 282 stops at underground services. These are Northolt (Central), Eastcote Station (Metropolitan and Piccadilly) and Northwood Hills Station (Metropolitan). The 311 stops at both underground and national rail services. These are Ruislip Station (Metropolitan and Piccadilly), Northwood Station (Metropolitan) and Station Parade (National Rail).
    • There is an onsite bus stop.
    • Mount Vernon Hospital has two onsite bus stops, and two bus stops located on White Hill at one of the access roads to the hospital. The onsite bus stops are located next to the Mount Vernon treatment Centre.
    • The bus stop is sheltered but there is no seating. There is space for a wheelchair user.
    • From the bus stop use the covered walkway next to the Treatment Centre and continue along the hospital access road. There is a dropped kerb opposite the Hospital Building Main Entrance and then the accessible entrance is located to the left. The surface of the pathway is tarmac with areas of block paving that is uneven in places. There are slight slopes located on the pathway. The approximate length of the route is 200m.
  • By Train View
    • The closest train station is Rickmansworth which is approximately 3 miles from the hospital.
  • By Underground View
    • The nearest underground station is Northwood station on the Northern line (fare zone 6). The 311 bus route connects Mount Vernon Hospital with Northwood station and has a day time frequency of one bus every 12 minutes. The journey itself takes 9 minutes.
  • Useful Links View

Getting Help and Assistance (Mount Vernon Hospital - Main Building)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01895 279 973.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There is an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • Comments View
    • Alternative format documents can be provided on request. Please contact PALS for more information.

Venue Parking (Mount Vernon Hospital - Main Building)

  • The venue does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located to the left of the Main Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 4 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 265cm x 437cm (8ft 8in x 14ft 4in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is a designated drop-off point.
  • The drop-off point is located to the left of the Main Entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
  • There are parking charges for the car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located on the wall at the rear of the blue badge bays.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the main entrance.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the Accessible Entrance.
  • Comments View
    • Parking payments are currently suspended for Blue Badge holders.

Outside Access (Shop Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the shop.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 123cm (4ft).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (away from you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are single width.
    • The width of the door opening is 101cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located either side of the entrance door.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The width of the ramp is 120cm.
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does not bypass the step(s).
  • Comments View
    • There are handrails at the ramp inside the entrance door.
    • There are not handrails at the ramp outside the entrance door.

Inside Access (Comfort Funds Shop)

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.

Counter

  • The payment counter is located at the rear of the shop.
  • The counter is approximately 5m (5yd 1ft) from the entrance door.
  • The counter is clearly visible from the entrance.
  • There is ramped/sloped access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor to the right of the main reception.
  • Female and male standard toilet facilities are located on the ground floor to the right of the main reception.

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