You are on Getting To The Hospital (Mount Vernon Hospital Main Building). Skip to the next section.

Getting To The Hospital (Mount Vernon Hospital Main Building)

Collapse all Expand all

• By Road View
  • Mount Vernon Hospital is located on Rickmansworth Road to the north west of Harrow. The postcode to use for the Sat-Nav is HA6 2RN. From the west, Mount Vernon Hospital can be accessed via the M25, Denham Way, A412 and A404. From the east, Mount Vernon Hospital can be accessed via West Street from the A232.
  • Car parking for visitors and patients is located around the hospital site. Charges do not apply for Blue Badge holders in this car park. Free additional parking bays for Blue Badge holders are located at the front of the hospital with a drop off point.
• By Bus View
  • 282: Mount Vernon Hospital - Ealing Hospital 311: Ruislip Station - Belmont Road H11: Harrow Bus Station - Mount Vernon Hospital R1/R2: Maple Cross - Downings Wood - Mount Vernon Hospitals The 282 stops at underground services. These are Northolt (Central), Eastcote Station (Metropolitan and Piccadilly) and Northwood Hills Station (Metropolitan). The 311 stops at both underground and national rail services. These are Ruislip Station (Metropolitan and Piccadilly), Northwood Station (Metropolitan) and Station Parade (National Rail).
  • There is an onsite bus stop.
  • Mount Vernon Hospital has two onsite bus stops, and two bus stops located on White Hill at one of the access roads to the hospital. The onsite bus stops are located next to the Mount Vernon treatment Centre.
  • The bus stop is sheltered but there is no seating. There is space for a wheelchair user.
  • From the bus stop use the covered walkway next to the Treatment Centre and continue along the hospital access road. There is a dropped kerb opposite the Hospital Building Main Entrance and then the accessible entrance is located to the left. The surface of the pathway is tarmac with areas of block paving that is uneven in places. There are slight slopes located on the pathway. The approximate length of the route is 200m.
• By Train View
  • The closest train station is Rickmansworth which is approximately 3 miles from the hospital.
• By Underground View
  • The nearest underground station is Northwood station on the Northern line (fare zone 6). The 311 bus route connects Mount Vernon Hospital with Northwood station and has a day time frequency of one bus every 12 minutes. The journey itself takes 9 minutes.
• Useful Links View
  • Please click below for a Google Maps link of Mount Vernon Hospital.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below for up to date London transport.
  • To view the web page described above click here (opens in new tab).
  • Please click on the link below for up to date train times.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Mount Vernon Hospital - Main Building). Skip to the next section.

Getting Help and Assistance (Mount Vernon Hospital - Main Building)

• To see the hospital map please click here (opens new tab).
• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01895 279 973.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There is an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.

Collapse all Expand all

• Comments View
  • Alternative format documents can be provided on request. Please contact PALS for more information.

You are on Hospital Parking (Car Park G). Skip to the next section.

Hospital Parking (Car Park G)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders and staff only.
  • The car park is located to the right of the Treatment Centre by Gate 2.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 483cm (8ft 2in x 15ft 10in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the Treatment Centre.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 38m (41yd 1ft) from the Treatment Centre.

You are on Hospital Parking (Car Park H). Skip to the next section.

Hospital Parking (Car Park H)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the right of the Treatment Centre by Gate 2.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 500cm (8ft x 16ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the Treatment Centre.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located in the centre of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 80m (87yd 1ft) from the Treatment Centre.
• Comments View
  • At the time of survey the barrier control system was not in use (April 2022).

You are on Getting To (Hand Therapy). Skip to the next section.

Getting To (Hand Therapy)

• Hand Therapy is/are located on the ground floor. To the right as you enter via Entrance 2.
• Access to Hand Therapy is via the Entrance 2.
• Enter the hospital and go through the first set of doors on the right-hand side. The department will be directly in front of you.
• There is step free access to Hand Therapy.
• Hand Therapy is approximately 3m from the Entrance 2.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Entrance 2). Skip to the next section.

Outside Access (Entrance 2)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the building to the far-left side.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 83cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 124cm (4ft 1in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

You are on Opening Times (Hand Therapy). Skip to the next section.

Opening Times (Hand Therapy)

• Access is by appointment only.

You are on Entrance (Corridor Entrance from Entrance 2). Skip to the next section.

Entrance (Corridor Entrance from Entrance 2)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located to the right as you enter via Entrance 2.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 77cm.

You are on Department / Service (Hand Therapy). Skip to the next section.

Department / Service (Hand Therapy)

Collapse all Expand all

• Department / Service Access View
  • Hand Therapy is located on the ground floor to the right as you enter via entrance 2.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; a waiting room/area, ambulant toilet facilities for everyone, a main reception and treatment rooms.
  • There are 3 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located to the right of the main hospital reception.
  • There are standard toilet facilities within this department/service.

You are on Reception (Hand Therapy). Skip to the next section.

Reception (Hand Therapy)

Collapse all Expand all

• Reception View
  • The reception point is located on the left hand side of the Hand Clinic corridor.
  • The reception point is approximately 21m (22yd 2ft) from the corridor entrance from entrance 2.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
• Comments View
  • You will walk through the waiting area to access the reception.
  • The water dispenser is in the reception area.

You are on Consultation / Treatment Room (Hand Therapy Light Workshop). Skip to the next section.

Consultation / Treatment Room (Hand Therapy Light Workshop)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Hand Therapy Light Workshop.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Occupational Therapy Treatment Room). Skip to the next section.

Consultation / Treatment Room (Occupational Therapy Treatment Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Occupational Therapy Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 89cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Hand Therapy Splint Room). Skip to the next section.

Consultation / Treatment Room (Hand Therapy Splint Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Hand Therapy Splint Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The shared toilet is located opposite the corridor entrance via entrance 2.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 6m from the corridor entrance via entrance 2.
  • There is written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • The ambulant toilet does not have horizontal wall mounted grab rails.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • The colour contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is poor.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is poor.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are moderate to good.
• Toilet Facilities 2 View
  • The shared toilet is located at the far end of the corridor opposite the corridor entrance via entrance 2.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 18m from the corridor entrance via entrance 2.
  • There is written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is poor.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
  • The colour contrast of the dropdown rail(s) in the ambulant cubicle(s) is poor.
  • The height of the wash basin(s) is 77cm.
  • The wash basin(s) tap type is lever.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are moderate to good.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on the ground floor to the right of the main reception.
• Female and male standard toilet facilities are located on the ground floor to the right of the main reception.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Mount Vernon Hospital - Main Building Guide link (new tab) - click here.
• Mount Vernon Hospital Site Parking link (new tab) - click here.
• Treatment Centre link (new tab) - click here.