Access Guide
Overview
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- Both hospitality entrances are step-free and level with automatic doors.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The ground, 1st, 2nd, 3rd and 4th floors can be accessed via a standard lift and stairs.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 5 toilets with adaptations.
- The toilets with adaptations are located on all floors.
- All toilets with adaptations have a right hand transfer space.
- Female and male step-free standard toilet facilities are located on the 1st, 2nd, 3rd and 4th floors.
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Changing Places Facilities
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- Changing Places facilities are located on the 1st floor.
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Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations on the ground floor.
Entrance (JM Finn Stand Reception)
- This entrance is located to the rear of the JM Finn Stand.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open towards you.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception (JM Finn Stand)
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Location
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- The reception is located ahead as you enter the JM Finn Stand Reception entrance.
- The distance from the JM Finn Stand Reception entrance is 5m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and high stools.
- Furniture available in this area includes: coffee tables and high tables.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are manual doors along circulation routes.
- Access throughout may include narrow walkways and pillars.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (JM Finn Stand - Ground Floor - Right Hand Transfer)
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Location
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- The toilet surveyed is located on the ground floor, to the right side of the JM Finn Stand reception area.
- The distance from the JM Finn Stand Reception entrance is 12m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 226cm (width) x 194cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 155cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 109cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 68cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 73cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 103cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Lift (JM Finn Stand Reception)
- The lift surveyed is located ahead and to the right as you enter the JM Finn Stand Reception entrance.
- The distance from the JM Finn Stand Reception entrance is 10m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground, 1st, 2nd, 3rd and 4th floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 86cm.
- The internal dimensions of the lift are 100cm (width) x 203cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Stairs (JM Finn Stand Reception)
- The stairs are located to the right as you enter the JM Finn Stand Reception entrance.
- The ground, 1st, 2nd and 3rd floors can be accessed by these stairs.
- There are handrails on both sides and also a central handrail.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Spectator Seating Area (2nd Floor)
- The seating area is sheltered.
- There is tiered seating in this area.
- Designated spaces for wheelchair users are available.
- There is standard seating with step-free level access in this area.
- Step-free level access seating is located along the back row.
- All the other rows of seating have stepped access.
- Seating available includes: flip-down seats with armrests.
- This seating area has a dedicated drink outlet.
- This seating area has toilet facilities with adaptations and standard toilet facilities.
- The toilet facilities are located along the 2nd floor corridor.
Designated Viewing Area (2nd Floor)
- The designated viewing area surveyed is located on the 2nd floor of the JM Finn Stand.
- There is step-free level access to the designated viewing area.
- The designated viewing area is not clearly marked or signed.
- There are 10+ designated spaces for wheelchair users.
- The view from this area is obstructed.
- Companions sit next to you.
- There is a steward available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: flip down seats with armrests.
- There is a toilet with adaptations close to the designated viewing area (within approximately 50m).
Eating and Drinking (Spectator Seating - 2nd Floor)
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Location and Access
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- The bar is located on the 2nd floor, to the rear right of the JM Finn Stand when facing the pitch.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is 118cm.
- This area has a bar where drinks can be ordered.
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Order and Payment
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- The bar was surveyed.
- The bar is located to the far side of the eating and drinking area.
- There is step-free level access to the bar.
- The height of the bar is 106cm.
- There is not a lowered section at the bar.
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Service
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- This area also has staff who can provide assistance with ordering.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is partially covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the size of the space.
Entrance (Debenture and Media)
- This entrance is located to the rear of the JM Finn Stand.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 65cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception (Debenture and Media)
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Location
View
- The reception is located ahead as you enter the Debenture and Media entrance.
- The distance from the Debenture and Media entrance is 5m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 115cm.
- There is not a lowered section at the desk.
- The reception has a television which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Debenture and Media)
- The lift surveyed is located to the right as you enter the Debenture and Media entrance.
- The distance from the Debenture and Media entrance is 1m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground, 1st, 2nd and 3rd floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 152cm (width) x 134cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Stairs (Debenture and Media)
- The stairs are located ahead and to the left as you enter the Debenture and Media entrance.
- The ground, 1st, 2nd, 3rd and 4th floors can be accessed by these stairs.
- There are handrails on both sides and also a central handrail.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
