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General Office

Pinderfields General Hospital, Aberford Road, Wakefield, WF1 4DG

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Access Guide

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Getting To The Hospital

  • By Road View
    • Pinderfields Hospital is situated about 1 mile from Wakefield City Centre on the Aberford Road (A642). The postcode for sat-nav is WF1 4DG.
    • If you are planning to park at Pinderfields, please ensure that you enter the site using the Bar Lane entrance. Visitor and patient car parks can be found by following the road round past the staff car parks. Once there, you can follow the pedestrian walkways which are marked on the map, to walk to the relevant department. There are limited parking spaces for the new hospital if you enter the site using the Aberford Road entrance. If you are dropping someone off outside Pinderfields Hospital, please enter the site using the Aberford Road entrance. There is limited car parking around this entrance and the main visitor car parks can be located by using the Bar Lane entrance.
  • By Bus View
    • There is an onsite bus stop which is located close to the main entrance. You can use Metro's online journey planner to start to plan your journey by bus. The hospital now offers a new, free bus service carrying visitors between Dewsbury, Pontefract and Wakefield hospitals. Service 113 takes patients and visitors between the three hospitals, seven days a week. Pinderfields Hospital shuttle - there is a shuttle bus service (no 111) between Wakefield Bus Station and the Pinderfields Hospital main entrance with stops along the way. MetroLine on 0113 245 7676. MetroLine is open from 7am to 10pm daily (except Christmas Day, Boxing Day and New Year's Day).
  • By Train View
    • The nearest Rail station is Wakefield - Kirkgate station which is 1.3 miles away. To view the route use the google map link below.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on Level B of the main hospital building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01924 542 972.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main entrance lobby, next to reception.
  • Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located in the nature walk area opposite the main hospital building.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, adjustable beds and crutches.
  • To obtain mobility aids please contact main reception.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Main Visitor Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located off the Bar Lane main entrance to the right of the main hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • Controls at the barrier are within the range of 100cm to 110cm.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 20 Minutes only.
    • Payment machines are located inside the hospital building and at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.

Hospital Parking (Main Entrance Accessible Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 355cm x 605cm (11ft 8in x 19ft 10in).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 20 minutes only.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 57m (62yd 1ft) from the main hospital accessible entrance.
  • Comments View
    • This is a Pay and Display car park.
    • The payment machines only take cash.
    • The payment machines do not give change.

Getting To (General Office)

  • General Office is/are located to the right as you enter the main hospital entrance.
  • Access to General Office is via the main entrance.
  • Enter via the main hospital entrance and turn right. The General Office is located on the right.
  • There is step free access to General Office.
  • General Office is approximately 11m from the main entrance.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (by revolving).
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.

Outside Access (Accessible Entrance)

  • Entrance Details View
    • This information is for the entrance located to the left of the main entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The intercom is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 220cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Entrance

  • Entrance Details View
    • This information is for the entrance located on the ground floor in the main hospital foyer.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 85cm.

Counter

  • The General Office is located straight ahead and to the right.
  • The counter is approximately 8m (8yd 2ft) from the General Office entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step free access to the counter.
  • The lighting levels at the counter are medium.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system is signed.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 8m from the General Office entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is located in the main hospital foyer.

Standard Toilet(s)