Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

East Car Parks

The NEC, North Avenue, Marston Green, Birmingham, B40 1NT

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting to the NEC and Useful Information

Car Parking Information

Parking (East Car Park)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off Pendigo Way.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for visitors.
  • Blue Badge Parking View
    • There is not a/are not Blue Badge parking bay(s) available.
  • Paying View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located in the Atrium and Piazza.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the Atrium and Piazza.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the parking charges please click here (opens new tab).

Electric Vehicle Charging Points (Car Park E3 - BP Pulse - Type 2)

  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is BP PLus.
  • Type 2 charging is available.
  • The electric vehicle charging point(s) is/are located in the E3 car park.
  • Staff are not able to provide assistance with the electric vehicle charging points.
  • There is/are 10+ electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 250cm x 500cm.
  • The charging point(s) is/are located to the right side as you approach the bay(s).
  • The height of the electric vehicle charging point controls/screen is 105cm.
  • The height of the electric vehicle charging point nozzle slot is 100cm.
  • Payment for charging is made via an app/online and at the charging point(s).
  • There is a/are designated electric vehicle charging point(s) available for Blue Badge holders.
  • The provider of the charging point(s) is 3.
  • The designated Blue Badge electric vehicle charging point(s) is/are located in the E3 Car Park.
  • Staff are not able to provide assistance with the designated Blue Badge electric vehicle charging point(s).
  • There is/are 3 designated Blue Badge electric vehicle charging point(s).
  • The designated Blue Badge electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge electric vehicle charging bay(s) surveyed are 241cm x 490cm.
  • The charging point(s) is/are located to the rear as you approach the designated bay(s).
  • The height range of the designated Blue Badge electric vehicle charging point controls/screen is 105cm.
  • The height of the designated Blue Badge electric vehicle charging point nozzle slot is 96cm.
  • Payment for charging is made via an app/online and at the charging point(s).

Electric Vehicle Charging Points (E3 - BP Pulse CCS and CHAdeMO)

  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is BP Pulse.
  • CCS and CHAdeMO charging is available.
  • The electric vehicle charging point(s) is/are located in Car Park E3.
  • Staff are not able to provide assistance with the electric vehicle charging points.
  • There is/are 10+ electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 245cm x 500cm.
  • The charging point(s) is/are located to the rear as you approach the bay(s).
  • The height of the electric vehicle charging point controls/screen is 107cm.
  • The height of the electric vehicle charging point nozzle slot is 107cm.
  • Payment for charging is made via an app/online and at the charging point(s).
  • There is a/are designated electric vehicle charging point(s) available for Blue Badge holders.
  • The provider of the charging point(s) is BP Plus.
  • The designated Blue Badge electric vehicle charging point(s) is/are located 2.
  • There is/are 2 designated Blue Badge electric vehicle charging point(s).
  • The designated Blue Badge electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge electric vehicle charging bay(s) surveyed are 250cm x 495cm.
  • The charging point(s) is/are located to the left side and to the right side as you approach the designated bay(s).
  • The height range of the designated Blue Badge electric vehicle charging point controls/screen is 107cm.
  • The height of the designated Blue Badge electric vehicle charging point nozzle slot is 107cm.
  • Payment for charging is made via an app/online and at the charging point(s).

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located next to Car Park East 1.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from a car park attendant.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 206cm (4ft 11in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are low to moderate.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 93cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is good.

Ramp(s) / Slope(s) and Step(s) (Standard Toilets)

  • Step(s) View
    • There is a/are step(s) located at the entrance to the standard female and male toilets.
    • The step(s) is/are used to access the standard female and male toilets.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Standard Toilet(s)

  • Toilet Facilities View
    • The male toilet is located next to Car Park East 1.
    • There is stepped access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
    • There is a lowered urinal which is 54cm from floor level.
  • Toilet Facilities 2 View
    • The female toilet is located next to Car Park East 1.
    • There is stepped access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are low to moderate.

Pedestrian Access

  • There are pedestrian walkways leading from the east car parks to Piazza.
  • The east car parks are approximately 750m to 1.1km to the nearest Piazza entrance.
  • There is a shuttle bus service from the car parks to the Piazza.
  • Please follow the finger post signage to the halls.
  • From car parks E1 to E4 there are subways available to bypass crossing Pendigo Way.
  • From car parks E5 the walkway crosses E5. Caution is advised when crossing.

Shuttle Bus Service

  • There is a shuttle bus service from the east car parks to the Atrium and Piazza.
  • Buses usually run from one hour before the show opens to one hour after the closing time.
  • Please check the electronic signage at the bus stops for live information.
  • There are wheelchair accessible kneeling buses available.
  • The shuttle bus stops are located at car parks E1 and E4.