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Hall 17

The NEC, North Avenue, Marston Green, Birmingham, B40 1NT

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Access Guide

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Getting to the NEC and Useful Information

Atrium

Entrance (Hall)

  • Entrance View
    • This information is for the entrance located in the main atrium.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There are no doors at this entrance.
    • There is a member of staff available for assistance at this entrance.

Event Room(s) / Space(s) (Hall 17)

  • Access to the Room View
    • The hall surveyed was Hall 17.
    • Hall 17 is located in the main atrium.
    • There is wayfinding signage for the hall.
    • There is clear signage for the room(s) (on or near the door).
    • There is numerical signage for the room(s), that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
  • Room Details View
    • The layout of the hall varies depending on the function or event taking place.
      The type of flooring in the hall varies depending on the function or event taking place.
      During some events there may be additional food and drink services available.
      The lighting levels in the hall varies depending on the function or event taking place.
      For some of the events there is flexible tiered seating.
      For these events the designated wheelchair spaces will vary depending on the layout of the seating.

Eating and Drinking (The Edge)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located at the rear of Hall 17.
    • There is step-free access to the restaurant.
    • For access there is a single manual door which is permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system .
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • The height of the lowered section at the counter is 75cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 72cm.
    • The distance between the floor and the underside of the highest dining table is 73cm.
    • The surface height of the lowest table is 75cm.
    • The surface height of the highest table is 76cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
  • Comments View
    • There is a separate counter for pizza's which is 120cm from floor level.

Accessible Toilet(s) (Hall 17 - Rear)

  • Location and Access View
    • This accessible toilet is located at the rear of Hall 17.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 104cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 65cm (2ft 2in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are nappy/incontinence items bin, clinical waste and sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 122cm from the floor.
  • Additional Fixtures View
    • There is not a mirror.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 124cm (4ft 1in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 80cm (2ft 7in).
    • The contrast between the hand dryer and the wall is good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 94cm.

Standard Toilet(s) (Hall 17 - Rear)

  • Toilet Facilities View
    • The male toilet is located at the rear of Hall 17.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities View
    • Baby change facilities are available in the male toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 106cm.
  • Toilet Facilities 2 View
    • The female toilet is located at the rear of Hall 17.
    • There is step-free access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.